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Office for Literacy and Outreach Services

50 E. Huron Street
Chicago, Illinois 60611-2795
USA
Telephone: 312-280-4294
800-545-2433 ext. 4294
Fax: 312-280-3256
Email: olos@ala.org
website shortcut: www.ala.org/olos

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Mission

The Office for Literacy and Outreach Services (OLOS) serves the Association by identifying and promoting library services that support equitable access to the knowledge and information stored in our libraries. OLOS focuses attention on services that are inclusive of traditionally underserved populations, including new and non-readers, people geographically isolated, people with disabilities, rural and urban poor people, and people generally discriminated against based on race, ethnicity, sexual orientation, age, language and social class. The Office ensures that training, information resources, and technical assistance are available to help libraries and librarians develop effective strategies to develop programs and services for library users.

Staff

Satia Marshall Orange
Director
800-545-2433, ext. 4295
sorange@ala.org

Major Areas of Responsibility
  • Administrative oversight of the Office, its programs, services, and initiatives
  • Budget and policy matters
  • Advisory questions on outreach services
  • Liaison to the associations of librarians of color

Dale P. Lipschultz
Literacy Officer
800-545-2433, ext. 3275
dlipschultz@ala.org

Major Areas of Responsibility
  • Advisory questions on literacy
  • Verizon Literacy project
  • Lila Wallace Literacy project
  • Literacy programming
  • ALA liaison to Build Literacy @ your library
  • National Coalition for Literacy

Elliot Mandel
Program Coordinator
800-545-2433, ext. 4297
emandel@ala.org

Major Areas of Responsibility
  • Liaison to the following ALA Round Tables:
    • Ethnic and Multicultural Information Exchange Round Table (EMIERT)
    • Gay, Lesbian, Bisexual, Transgendered Round Table (GLBTRT)
    • Social Responsibilities Round Table (SRRT)

Isaac Tufvesson
Communications Specialist
800-545-2433, ext. 2140
itufvesson@ala.org