COMPLAINT REGARDING INVENTION PROMOTER

DATE OF CORRESPONDENCE: August 4, 2006

Name of the Invention Promotion Company: Invention Submission Corp/Intromark/ISC

Invention Promoter's Address:  217 Ninth St., Pittsburg, PA 15222-3506

Complainant's Name: Deborah Downs

Complainant's Address: P.O. Box 1693, Orting, WA 98360-1693

Customer's Name: Deborah Downs  

WHAT IS YOUR COMPLAINT?

Name of mass media invention promoter advertised in: Television

Invention promotion services offered to be performed: Basic info package – invention submission services to industry, presentation and viewing at index trade shows

Explanation of complaint between customer and invention promoter:

WA rep lied to me and misrepresented company services. He have me a personal appraisal of my invention, conveyed to me that it was very marketable.  He told me time was of essence.  Had to get basic info package and submission services started ASAP. Rep told me paperwork I signed was merely a formality for legal purposes, that their success rate was much higher than 0%.  Purchased B.I.P, still incorrect to date after two printings, took back to rep in WA who blew us off, told me marketing companies wouldn’t even be viewing it.  Talked us out of a patent when their patent search attorney told us a full utility patent was possible.  Purchased VIP submission package. Found out companies Inventhelp claimed to send my presentation to received nothing.  I complained in writing to Inventhelp and FTC.  They refuse to give full amount I have paid.  They keep claiming they actually did me a service.  Their customer service rep in PA is nasty and argumentative.  I am out a total of $8,936.67.  I just want my money back.  This company is a complete scam!

Signed: /s/ Deborah Downs                           Date: September 1, 2006

KEY: =online business system =fees =forms=help =laws/regulations =definition (glossary)

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