Frequently Asked Questions
Have questions about FONZ membership? Find answers
to the most commonly asked questions here. If you don't
see the answer to your question, please call us at 
202.633.3034
or
email us.
How do I join FONZ?
There are three ways to join FONZ. You can join
online,
mail in a completed 
application
form, or join at the Zoo at any information booth,
parking booth, or gift shop.
When will I receive my permanent
membership card?
It takes three to four weeks to process
a new membership. Your membership card and welcome package
will be sent to you soon after your membership is processed.
Can I redeem my FONZ benefits
before my permanent membership card arrives?
Yes. Your membership is active the day you join FONZ.
If you join online, you will receive an email confirming
your membership immediately.
You may print this email and bring it to the Zoo to enjoy your benefits.
If you join during a visit to the Zoo, you
will be given a temporary card valid for up to three
months.
How many membership cards will
I receive?
You will receive one membership card. If you purchase
a membership at or above the Household level you may
list up to two names on your membership card.
What do I do if I misplace
my membership card?
If you misplace your membership card, you can request
a new card online. There is a $5 charge for printing a replacement card. If you do not have a valid membership card, you will not be able to receive free parking when visiting the Zoo. Please allow two to thee weeks for delivery. If you plan to visit the Zoo before your replacement card arrives, please contact the membership office at 202.633.3038.
How can I renew my membership?
You can renew your membership online,
at the Zoo, or by mail. You will receive renewal notices by mail and by email, if you provide your email address.
How can I change my mailing
and email address?
You can change your mailing and email address by sending
us an
email
with your name, old and new addresses, and FONZ member
number.
Can I purchase a membership
for more than one year?
Individual,
Young
Professional, and Household
levels of membership are also available as two-year
memberships.
Can I support FONZ if I live
outside the D.C. Metro area?
By becoming a FONZ member, you help support the National
Zoo's commitment to
providing leadership in animal care, science, education, and sustainability. You can also support this important
mission by donating
to the National Zoo.
Do you offer discounts for
seniors?
Yes. People
65 and older can purchase a Senior
FONZ membership for $35 for one year.
Is free parking included with
my membership?
Yes. Every level of FONZ membership includes free parking
when visiting the Zoo for the duration of the membership.
However, it does not guarantee that parking will be
available. Plan to arrive early when weather is nice.
Is my membership payment tax-deductible?
Yes. The amount you may deduct varies by membership level.
| Membership Level | Deductible Amount | |
| Zoogoer, Senior, Individual, Young Professional, Household, Contributing | 100% of membership dues | |
| Patron | $241.50 | |
| Sponsor | $491.50 | |
| Benefactor | $925.00 | |
| Director's Circle | $2,425.00 | |
| Conservation Circle | $4,865.00 | |
| Wildlife Society | $9,790.00 |
Can I lend my membership card
to a friend or family member?
No. Memberships are nontransferable and are valid only
for the person or persons listed on the card.
Is my membership good at other
zoos?
The National Zoo participates in a reciprocal program
that includes more than 100 zoos and aquariums around
the county. As a FONZ member, you are eligible to receive
benefits from other participating organizations. We
recommend that you call ahead before planning your visit
to a reciprocating zoo or aquarium to confirm what
benefits it offers. See a list of reciprocating
zoos and aquariums and their current benefits.
Thank you for supporting the
National Zoo. Money raised through membership is used
to support the National Zoo’s international wildlife conservation
efforts.
