FDA Logo U.S. Food and Drug Administration
U.S. Department of Health and Human Services

Registration of Food Facilities

October 2003

FDA Industry Systems

Additional Capabilities in the
Food Facility Registration Module
Step-by-Step Instructions

Table of Contents

  1. Cancel/Change Registration Status
  2. Link Registration to Your Account
  3. Search Facility Registrations
  4. Manage Registrations Among Accounts
  5. Confirm Notification Receipt

Cancel/Change Registration Status

Once you are logged in to FDA Industry Systems choose "Food Facility Registration" from the list of systems available. From the Main Menu in the Food Facility Registration Module (FFRM) Home (Figure 1) choose "Cancel/Change Registration Status."

Registration Status can be Valid, Invalid, or Cancel. Valid and Invalid are internal FDA designations. The only thing Account and Subaccount holders can do is Cancel a registration. Cancelling a registration is irreversible. A new registration is required for a facility that has a cancelled registration.

Figure 1:
FFRM home page

Cancel/Change Registration Status -- Step 1

Select a registration that you want to cancel. All registrations that are linked to your account are displayed, listed in order of Registration Number.

To choose a particular registration, select the hyperlinked Registration Number (Figure 2).

Figure 2:
FFRM Choose a registration to cancel

Cancel/Change Registration Status -- Step 2

Cancel a registration and enter information about yourself as the submitter of this cancellation and the person who authorized submission of this cancellation and certify its truth and accuracy (Figure 3).

The owner, operator, or agent in charge of the facility, or an individual authorized by the owner, operator, or agent in charge of the facility, must submit this form. By submitting this form to FDA, the owner, operator, or agent in charge or the individual authorized by the owner, operator, or agent in charge, certifies that the information submitted is true and accurate and that the facility has authorized the submitter to cancel its registration on its behalf. Under 18 U.S.C. 1001, anyone who makes a materially false, fictitious, or fraudulent statement to the U.S. Government is subject to criminal penalties.

To complete the form, do the following:

  1. Choose the status "Cancel" in the New Registration Status box.
  2. Fill in the Certification statement.
  3. Select Cancel/Change Registration Status.
  4. Confirm you wish to cancel the registration.

Fields Included in this Section

Fields marked with an asterisk ( * ) are mandatory.
Fields marked with two asterisks ( ** ) are mandatory only if the section applies.

*New Registration Status The status to which you want to set the registration, Cancel.
*Print Name of the Submitter The first name and last name (surname) of the person submitting this form.
Check One Box Specify whether the owner, operator, or agent in charge of the facility, or an individual authorized by the owner, operator, or agent in charge of the facility is submitting this form. Choose:
  • A. Owner, Operator, or Agent in Charge (Stop here, form is completed)

    - or -

  • B. Individual Authorized to Submit the Cancellation (Fill in below)
Indicate who authorized you to submit the cancellation

If you checked box B above (Individual Authorized to Submit the Cancellation) because you are not the owner, operator, or agent in charge, you need to identify the person who authorized you to submit this cancelation. Choose:

  • Owner, Operator, or Agent in Charge (Stop here, form is completed)

    - or -

  • Fill in the name of individual who authorized cancellation on behalf of owner, operator, or agent in charge (Fill in below).
**Authorizing Individual Street Address The address of the person who authorized you to submit this form, if applicable. This can be a physical/geographical location or other mailing address.
**City The city in which the authorizing individual is located.
**State/Province/Territory The state, province, or territory where the authorizing individual is located.
**Zip Code (Postal Code) The zip code (for domestic addresses) or postal code (for foreign addresses) where the authorizing individual is located.
**Country The country where the authorizing individual is located.
**Phone Number: Country Code For foreign addresses, the three-digit country code of the telephone number for the authorizing individual.
**Phone Number: Area/City Code The three-digit area code (for domestic addresses) or city code (foreign facilities) of the telephone number for the authorizing individual.
**Phone Number: Phone Number The telephone number for the authorizing individual.
Phone Number: Extension The telephone extension, if any, dialed after the telephone number, for the authorizing individual.
FAX Number: Country Code For foreign addresses, the three-digit country code for the telephone number of the FAX machine for the authorizing individual.
FAX Number: Area/City Code The three-digit area code (for domestic addresses) or city code (for foreign addresses) of the telephone number of the FAX machine for the authorizing individual.
FAX Number: FAX Number The telephone number of the FAX machine for the authorizing individual.
E-mail Address The electronic mail address of the authorizing individual.
Figure 3:
FFRM Cancel/Change Facility Registration Status

Cancel/Change Registration Status -- Step 3

The status of your Cancel/Change Registration Status request is displayed. When the process is complete, the system displays the following message: Cancellation/Change Registration Status Successful!

The cancellation you made is now saved to the system. Canceled registrations can still be viewed using the Search Facility Registrations function.

Link Registration to Your Account

Once you are logged in to FDA Industry Systems choose "Food Facility Registration" from the list of systems available.  From the Main Menu in the Food Facility Registration Module (FFRM) Home (Figure 1) choose "Link Registration to Your Account."

Link Registration to Your Account -- Step 1

Link a facility registration to your account (Figure 4). Using Update Facility Registration, you can determine what facilities are currently linked with your account.

Facilities that have been registered but not yet linked to your account can be linked here by doing the following:

  1. Enter the facility's Registration Number.
  2. Enter the PIN associated with this Registration Number.
  3. Select Continue.

Fields Included in this Section

Fields marked with an asterisk ( * ) are mandatory.

*Registration Number The number assigned by FDA to this facility's registration.
*PIN The Personal Identification Number for this facility's registration. An mixed-case alphanumeric string that can contain special characters. This number will be assigned by FDA for each facility registration, and can be shared, if wanted, by account holders (or Subaccount holders) to allow multiple people access to a registration.
Figure 4:
FFRM Link a registration to your account

Link Registration to Your Account -- Step 2

The status of the Link Registration to Account request submitted in Step 1 is displayed (Figure 5). If the link is successful, the system displays the message "Your account has access to the following registrations. Please click on a registration number to select a registration for update." and displays all registrations by registration number linked to your account .

If the process is incomplete, the system displays one of the following three possible status messages:

  1. Cannot Create Link -- The Account No already has access to this registration.
  2. PIN Not found -- Contact FDA Help desk.
  3. Registration Number or Pin Number doesnot exist. If you need further assistance, please go to http://www.cfsan.fda.gov/~furls/helpf.html.
Figure 5:
FFRM Link registration to your account successful

Search Facility Registrations

Once you are logged in to FDA Industry Systems choose "Food Facility Registration" from the list of systems available. From the Main Menu in the Food Facility Registration Module (FFRM) Home (Figure 1) choose "Search Facility Registrations."

Use the Search Facility Registrations option to search your registrations by U.S. Agent or by Facility Information. Once you have located the facility you are searching for, you can update the registration, change the registration status, or simply review the registration.

Search Facility Registrations -- Step 1

U.S. Agent Search

Use this function to search your facility registrations by U.S. Agent. Only your foreign facilities will be returned by this type of search since domestic facilities do not have U.S. Agents (Figure 6).

Using Wildcards

You can perform wildcard searches using the asterisk symbol ( * ) in any of the text fields. However, the asterisk must be placed at the end of the text. For example, you can enter SM*  to search for all first and last names that begin with SM. But you cannot search on *SON to find all names ending in SON.

Note: If you do not enter any search criteria, the search results will return all foreign registrations linked to your account.

You can search using any or all of the following fields:

Fields Included in this Section

U.S. Agent Name The first and /or last name of the person acting as U.S. Agent for the foreign facility being registered.
City The city in which the U.S. Agent is located.
State The state in which the U.S. Agent is located.
Zip Code The zip code for the U.S. Agent.

Facility Search

Use this function to search your facility registrations by facility information such as name, address, registration number, or type of activity conducted at the facility (Figure 6).

If you select United States from the Country drop-down list, you can select a state from the State/Province/Territory field. If you select any other country, you can enter the Province in the State/Province/Territory field.

Using Wildcards

You can perform wildcard searches using the asterisk symbol ( * ) in any of the text fields. However, the asterisk must be placed at the end of the text. For example, you can enter SM*  to search for all first and last names that begin with SM. But you cannot search on *SON to find all names ending in SON.

Note: If you do not enter any search criteria, the search results will return all registrations linked to your account.

You can search using any or all of the following fields:

Fields Included in this Section

Facility Name The name of the registered facility.
City The city in which the facility is located.
Country The country in which the facility is located. Select a country from the pull-down menu.
State / Province / Territory The state (for domestic registrations) or province or territory (for foreign registrations) in which the facility is located. If you select United States from the Country drop-down list, you can select a state from the State/Province/Territory field. If you select any other country, you can enter the Province in the State/Province/Territory field.
Zip Code (Postal Code) The zip code (for domestic registrations) or postal code (for foreign registrations) in which the facility is located.
Registration Number The registration number assigned to this facility by the system.
Type of Activity conducted at the facility The type of food handling that is performed at this facility. Select a Type of Activity from the drop-down menu.
Figure 6:
FFRM Search Facility Registrations

Search Facility Registrations -- Step 2

View the results of your search, as well as the criteria you entered on the Search Facility Registrations screen (Figure 7).

Search Criteria

This section displays the criteria you entered for this search, and allows you to perform a new or modified search.

If your search did not return the results that you expected, you can perform a new search by selecting Modify Search or New Search. Modify Search retains the criteria you used before and allows you to add to or change it. New Search clears all criteria entered so that you can perform a new search. Selecting either button returns you to the previous search screen from which you can make changes and re-run your search.

If the facility you are searching for did not appear in your results, you can try broadening your search by removing criteria and/or using wildcards. If your search returned too many results, you can try narrowing your search by including additional criteria.

Search Results

This section displays the results of your search, listed in order of registration number.

To view a registration, select the hyperlinked Registration Number. Once the registration is displayed, you can print a copy of it or e-mail it to the e-mail address of the account associated with this registration.

To update a registration, select the radio button to the left of the Registration Number, and at the bottom of the screen choose Update Registration.

To change the status of a registration, select the radio button to the left of the Registration Number, and at the bottom of the screen choose Cancel/Change Registration Status.

Select Cancel to return to the Search Facility Registration screen.

Note: Registrations that have a status of Cancelled are identified by C in front of the Registration Number. You cannot update or change the status of cancelled registrations.

Figure 7:
FFRM Search Facility Registrations Results

Search Facility Registrations -- Step 3

Registration Review

Select the hyperlinked registration number to review your registration for accuracy. To print a copy of the registration, select Print Registration. Select Back to Main to return to the FFRM Main Menu.

More information about each Section of the Registration can be found using the following links:

  1. Section 1 Type of Registration
  2. Section 2 Facility Name / Address Information
  3. Section 3 Preferred Mailing Address Information
  4. Section 4 Parent Company Name / Address Information
  5. Section 5 Facility Emergency Contact Information
  6. Section 6 Trade Names
  7. Section 7 United States Agent
  8. Section 8 Seasonal Facility Dates of Operation
  9. Section 9 Type of Activity Conducted at the Facility
  10. Section 10 Type of Storage
  11. Section 11a General Product Category -- Food for Human Consumption
  12. Section 11b General Product Category -- Food for Animal Consumption
  13. Section 12 Owner, Operator, or Agent in Charge Information
  14. Section 13 Certification Statement

 

Manage Registrations Among Accounts

Once you are logged in to FDA Industry Systems choose "Food Facility Registration" from the list of systems available. From the Main Menu in the Food Facility Registration Module (FFRM) Home (Figure 1) choose "Manage Registrations Among Accounts."

In this section you may "assign" or "unassign" registrations to particular Subaccounts using the tab marked "Subaccount Access." "Your Registrations" lets you view what registrations are assigned to your account and are available for you to assign to your Subaccounts. You may also use "Other Access" to view what other Accounts share access to your registrations (See Figure 8).

Manage Registrations Among Accounts -- Step 1

Indicate which Subaccount you would like to assign or unassign registrations from (Figure 8).

The first step involved in assigning or unassigning a Registration is selecting the Subaccount that you would like to work with and indicating whether you want to assign or unassign a registration.

To select an account do the following:

  1. Select the desired Subaccount.
  2. Choose one of the following buttons:
    • Assign Registration (if you want to add a registration to that account)
      - or -
    • Unassign Registration (if you want to remove a registration from that account)

As soon as you choose Assign Registration or Unassign Registration, the system will navigate to Manage Registrations Among Accounts Step 2.

Fields Included in this Section

Select Select this account.
Assign Registration Choose to assign a registration to the Subaccount(s) selected.
Unassign Registration Choose to unassign a registration from the Subaccount(s) selected.
Figure 8:
FFRM Assign/Unassign Registrations

Manage Registrations Among Accounts -- Step 2
Assign a registration

Indicate which registrations you want to assign to the selected Subaccount(s) (Figure 9).

To indicate which registration(s) you want to assign, do the following:

  1. Check the selection boxes of one or more registrations.
  2. Select Continue.

Fields Included in this Section

Select Select this registration.
Figure 9:
FFRM Select facilities to assign to an account

 

Manage Registrations Among Accounts -- Step 2
Unassign a Registration

Indicate which registrations you want to unassign from the selected account (Figure 10).

To indicate which registration(s) you want to unassign, do the following:

  1. Check the selection boxes of one or more registrations.
  2. Select Continue.

Fields Included in this Section

Select Select this registration.
Figure 10:
FFRM Select registrations to unassign from an account

 

Manage Registrations Among Accounts -- Step 3

The results of your request to assign a Facility Registration to an account are displayed. When the process is complete the system will display one of the following messages, depending on your previous choice:

Assign Registration Successful ! (Figure 11)

or

Unassign Registration Successful !

To assign or unassign additional registrations, select Back to return to Manage Registrations Among Accounts.

Figure 11:
FFRM Assign registration successful

Confirm Notification Receipt

Once you are logged in to FDA Industry Systems choose "Food Facility Registration" from the list of systems available.  From the Main Menu in the Food Facility Registration Module (FFRM) Home (Figure 1) choose "Confirm Notification Receipt."

Confirm Notification Receipt -- Step 1

If your registration number and PIN were sent to you by mail, you were also sent a receipt code to send back to FDA to confirm that you recieved the information. You can confirm that you received a Notification of Registration from FDA using the Confirm Notification Receipt function. If you use the online confirmation form, you do not have to send a confirmation by postal mail.

To confirm, enter the Registration Number and Receipt Code from the Notification you received and choose Submit (Figure 12).

Fields Included in this Section

Fields marked with an asterisk ( * ) are mandatory.

*Registration Number The number assigned by FDA to this facility's registration.
*Receipt Code A reference number assigned by FDA to a facility registration for purposes of confirming a Notification of Registration.
Figure 12:
FFRM Confirm Notification Receipt

Confirm Notification Receipt -- Step 2

The status of the confirmation submitted is displayed.

If unsuccessful, the system displays one of three possible messages, which include:

  1. The receipt of the notification could not be confirmed. Please contact help desk for additional support.
  2. Invalid Transaction. Please contact help desk for additional support.
  3. The receipt of the notification could not be confirmed.

 

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