The ARS Pledge to Customer Service

Our vision of customer service

To practice the highest standards of integrity and ethical conduct

To dedicate ourselves to quality and excellence

To provide objective and factual information to our customers

To value and treat each customer courteously

To listen to our customers and strive to understand their needs

To appreciate the diversity of our customers and respect their contributions

To provide timely, complete, and understandable responses to customer requests

To treat our coworkers as customers