National Consumer Complaint Database

Federal Motor Carrier Safety Administration

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Welcome to the Safety Violation and Household Goods Consumer Complaint Hotline Website.


Tuesday, November 04, 2008

Household Goods or Safety Violations Complaints can be reported online using the links below or if you prefer you can use the toll free hotline 1-888-DOT-SAFT (1-888-368-7238) available from 9:00 AM to 9:00 PM, Monday through Friday Eastern Time.

Submit a Safety Violation Complaint

If you feel your employer or a driver is violating the Federal Motor Carrier Safety Regulations and/or the Hazardous Materials Regulations.

Submit a Household Goods Consumer Complaint

If you have been victimized by a household goods moving company, broker, or any other carrier.

Frequently Asked Questions (FAQ)

View a list of commonly asked questions.
Glossary of Terms

FMCSA Staff

Freight Forwarders/Brokers

Household Goods Carrier

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Tuesday, November 04, 2008