Austin Financial Center

Training & Events

Customer Advisory Board

The Austin Financial Center (AFC) established a Customer Advisory Board (CAB) to provide our customers a forum where ideas, concerns, and suggestions can be shared and discussed; and to have input into program planning and product development. The benefit to all is in strengthening relationships and ensuring ongoing communications.

If you have any questions regarding the Customer Advisory Board, please contact Joan Harper at (512) 342-7307 or send an e-mail to Customer Advisory Board.

Customer Advisory Board Meeting

May 12-13, 2009
Marriott Inner Harbor at Camden Yards
Baltimore, Maryland

Registration information, tentative agenda topics and hotel arrangements will be made available at at later date.

• 2008 CAB Presentation Materials
• 2007 CAB Presentation Materials

Agency Forum

AFC conducts annual Agency Forums to support the federal program agencies (FPAs) it serves to improve its financial operations, meet EFT performance goals, and reduce government costs associated with federal payments and collections. The two day session provide information about electronic programs and innovations developed by Treasury to help the FPAs serve their customers more efficiently and to enhance their overall cash management processes.

July 2009
Location: TBD

• 2008 Agency Forum Presentation Materials
• 2007 Agency Forum Presentation Materials

VA/Treasury Meetings

AFC hosts annual meetings with the Department of Veterans Affairs to exchange information, build stronger relationships between the AFC and the VA, and take part in discussions concerning VA business processes as they relate to FMS. Discussions also include FMS' present efforts concerning its products, services, and new initiatives.

VA/Treasury Meeting

November 3-4, 2009
Hilton Garden Inn, Austin Downtown
Austin, Texas

Registration information, tentative agenda topics and hotel arrangements will be made available at at later date.

For more information, please call Joan Harper at (512) 342-7307, Gay Wallace at (512) 342-7288 or Adriana Pena at (512) 342-7354

• 2008 Department of Veterans Affairs/Treasury Presentation Materials
• 2007 Department of Veterans Affairs/Treasury Presentation Materials

2009 Training Schedule

For financial institutions: If you are interested in Green Book training, please contact us at (512) 342-7300.

Greenbook Training