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PLEASE NOTE: This is not an emergency contact system. If you need emergency medical care, please call 911 or go to your nearest VA medical center. If you need to speak to a professional emergency crisis counselor, please contact VA’s Crisis Hotline at 1-800-273-TALK. Counselors are available 24/7 at this number.

Before you decide to contact our help desk, please take a look at some of the most common issues and Frequently Asked Questions we receive. You'll often find the answer you need there:

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