The Ombuds Help Line

(505) 667-9370

As an option to visiting the Ombuds office, we provide service via a telephone Help Line and through email.

The telephone Help Line is useful for individuals who have concerns and want advice or referral while preserving confidentiality and anonymity.

Callers may remain anonymous and the Help Line does not have caller ID or other methods of identifying callers.
The Help Line maintains the same level of confidentiality and neutrality as the other Ombuds services.
The Ombuds Help Line is not for reporting emergencies or officially placing the Laboratory on notice.
Only the issue raised, the date of the call, and the advice given is tracked so as to provide feedback on trends, issues, policies and practices without breaching confidentiality or anonymity. We identify new problems and provide support for responsible system change.

For more information, please contact the Ombuds Office at ombuds@lanl.gov or at 5-2837 (5-BUDS).

Note: Please use e-mail for non-confidential communications only, e.g., suggestions, comments, or questions about the Ombuds Program.

Los Alamos National Laboratory • Est 1943

Operated by Los Alamos National Security, LLC for the U.S. Department of Energy's NNSA