Return to Home PageDear Respondent Official or Respondent Representative:
Thank you for participating in our survey. We understand that your time is valuable and do not wish to burden you excessively. However, we believe that each case you are involved in is unique. As such, we request that you answer a couple of questions that are specific to this charge. We appreciate your cooperation.
Once again, let us assure you that your identity is protected by strict confidentiality, thus allowing you to be candid and open in answering the survey questions. No one will know how you answered the questions because we will never report findings on an individual basis, but only as the entire group has answered.
Please return the questionnaire to us in one of the following two ways. Please fax the completed survey to us at 775-871-9056. (If you encounter any transmission problems our backup fax number is 410-990-0172.) No cover sheet is necessary as this private fax goes directly to a team researcher. Or, if you prefer, you may send it to us by mail to Dr. Anita Jose, MBA Director, Department of Economics & Management, Hood College, 401 Rosemont Avenue, Frederick, MD 21701.
We appreciate your participation! Your feedback will help the EEOC to improve its mediation program.
Thanks once again!
The Research Team
Drs. E. Patrick McDermott, Anita Jose, & Ruth Obar
Company and Charging Party Information
Instruction: Please check the box next to the appropriate response.
What is the current status of the charging party’s employment relationship with your organization?
[ ]Continuing [ ]No Longer with the Organization [ ] Refusal to Hire
Is the charging party being represented by an attorney in this case?
[ ]Yes [ ]No [ ]Do not know
Is the charging party being represented by a Union in this case?
[ ]Yes [ ]No [ ]Do not know
If this charge is against another company (i.e., different from the one you’ve previously filled out a questionnaire for):
The number of times the company/employer has previously participated in the EEOC mediation program:
[ ] Zero [ ]1-5 [ ] 6-10
[ ] 11-15 [ ] 16-20 [ ] 21+
1. Did you or your organization investigate the EEOC charge prior to making your decision to decline the opportunity to mediate?
Yes -- Please proceed to Question 2.
No -- Please skip to Question 3.
2. If you or your organization conducted an investigation, which of the following actions did you take?
| Action | Check All That Apply |
|---|---|
| Spoke to charging party | |
| Spoke to charging party supervisor | |
| Spoke to other management employees | |
| Spoke to other non-management employees | |
| Spoke to customers and/or third parties outside the organization | |
| Collected statements from all parties involved | |
| Heard charging party’s presentation during the grievance process | |
| Reviewed documents | |
| Reviewed with company attorney | |
| Researched the law | |
| Brought in third party to investigate | |
| Conducted other investigation (Please specify action): |
|
For example:
| Reasons for electing not to participate in the EEOC mediation program: | Check if reason applies | A. Indicate the importance | ||
|---|---|---|---|---|
| Low Average Importance | Average Importance | Above Average Importance | ||
| It is less expensive to present a position statement than to mediate | 1 | 2 | 3 | |
| Don’t believe in negotiated settlements | 1 | 2 | 3 | |
| Lack of familiarity with the mediation program | 1 | 2 | 3 | |
Instruction: Please record your response.
| Reasons for electing not to participate in the EEOC mediation program: | Check if reason applies | Indicate the importance | ||
|---|---|---|---|---|
| Low Average Importance | Average Importance | Above Average Importance | ||
| Merits of the case do not warrant mediation | 1 | 2 | 3 | |
| Unwillingness to deal with the charging party in person | 1 | 2 | 3 | |
| Do not believe in mediation | 1 | 2 | 3 | |
| Do not have enough time to consider mediation | 1 | 2 | 3 | |
| My lawyer advised against mediation | 1 | 2 | 3 | |
| Prefer to deal with this charge in the Union- Management grievance process | 1 | 2 | 3 | |
| Prefer to deal with this charge in the Company-Employee nonunion employee dispute resolution program | 1 | 2 | 3 | |
| The low likelihood of the EEOC issuance of a “Reasonable Cause” determination in this investigation | 1 | 2 | 3 | |
| Belief that the EEOC will not fully investigate the case | 1 | 2 | 3 | |
| Belief that it is less expensive to present a position statement than to mediate | 1 | 2 | 3 | |
| The reputation of the charging party’s attorney or other representation has discouraged me from trying mediation | 1 | 2 | 3 | |
| Concern that I will set a precedent among other employees by mediating | 1 | 2 | 3 | |
| Lack of familiarity with the mediation program | 1 | 2 | 3 | |
| Unproductive prior experience(s) with the EEOC mediation program | 1 | 2 | 3 | |
| Unproductive prior experience(s) with the EEOC investigative program | 1 | 2 | 3 | |
| Unproductive prior experience(s) with the EEOC in general | 1 | 2 | 3 | |
| Other Factors: If there are factors not on this list, please identify them below and provide a numerical rating of their importance (1 to 3). |
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Thank you for your participation!!!
QUESTIONNAIRE RETURN INFORMATION
Please FAX the completed questionnaire to 775-871-9056 (backup fax number is 410-990-0172) OR please MAIL the completed questionnaire to:
Dr. Anita Jose
MBA Director, Department of Economics & Management
Hood College, 401 Rosemont Avenue
Frederick, MD 21701
CONTACT INFORMATION
If you have any questions or comments about the survey, please do not hesitate to contact Drs. Jose or McDermott directly. Dr. Jose can be contacted via telephone (301-696-3691) or email (ajose@hood.edu). Dr. McDermott can be contacted via email at epmcdermott@salisbury.edu.
This page was last modified on December 10, 2003.