Terms and Conditions

Please read the following carefully. Your use of the Batcatalog.com web site ("Batcatalog.com") and purchase of the products (or services) ("Products") on it means that you agree to these terms and conditions ("Terms").

Shopping with Batcatalog.com

You can Order Products in the following ways:

When you place an Order for a Product in any of the ways described above ("Order") you are offering to buy it for the price stated, subject to these Terms.

When you place your Order online we will send you an email to confirm that we have received it. This email confirmation will be produced automatically so that you have confirmation of your Order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your Order.

Batcatalog.com may cancel any sale and not supply Products if it is reasonable to do so and may change or discontinue the availability of Products at any time at its sole discretion. If an Order is cancelled, any payment made for the Products will be refunded in full. This does not affect your Statutory Rights. All new Orders are deemed separate and each is treated individually.

Price

The price for each Product is shown on Batcatalog.com and excludes your relevant State Tax until Checkout. We always try to make sure that the prices on Batcatalog.com are accurate but errors may occur. If we discover an error in pricing of the Products in your Order we will inform you as soon as possible using the contact details you supply us with. We will then give you the option of reconfirming your Order at the correct price or cancelling it. (If we are unable to reach you we will treat the Order as cancelled). If an Order is cancelled, any payment made for the Products will be refunded in full.


You will be notified of the delivery costs automatically before you submit your credit card details, based on the delivery address you specify. Prices are quoted on Batcatalog.com in US Dollars - outside the USA your credit card company should exchange the amount charged to the currency of your country at the current rate but you may use the Batcatalog.com "currency converter" to estimate the price in your currency. Please note that the "currency converter" is only a guide and may not accurately reflect current exchange rates. Please note that both charges and refunds are in US dollars and Batcatalog.com cannot be held responsible for any loss due to exchange rate fluctuations. Customers outside the USA are responsible for Import Duty/Tax in their respective countries. Unfortunately we cannot advise you what these costs will be - please consult your local customs office for more information.

Payment

You must pay for your Order before it is delivered and you can do so by credit card, check, Money Order, or Paypal™.
If your delivery address is outside the USA and you Order online, you must pay by credit card or Paypal™.

Credit Card

Orders may be processed online, or by telephone, using a credit card (currently VISA, MasterCard, and Discover). We aim to debit money from your account within one working day after receiving your Order. To ensure that shopping online is secure, your credit card details will be encrypted to minimise the possibility of someone being able to read them as they are sent over the Internet.

Your credit card company may also do security checks to confirm it is you making the Order. All Order details and invoices will be sent to the credit card billing address and not the delivery address where the named recipient of the Order differs.

In the USA, you may pay by check or Money Order if you wish. Please make checks payable to Bat Conservation International, Inc. Please also send us a covering letter detailing your Order, contact details , and delivery address.

We try to keep Batcatalog.com as up to date as possible but cannot guarantee that particular Product will always be available. If we can't supply a Product you will not be charged for it and we will refund or re-credit your account with the amount debited by us. If we are unable to supply a Product you have Ordered, we will notify you as soon as we can after receiving your Order. If this happens, you may cancel your Order and we will refund you the money you have paid for it.

Delivery

Batcatalog.com delivers to destinations inside and outside the USA. You will be notified of the delivery costs automatically before you submit your credit card details. Delivery outside the USA may be subject to local import taxes, which are your responsibility where they apply. If so, the shipping company should contact you by telephone once your Products are in customs to let you know the charge due or else you should consult your local customs office. Unfortunately we cannot advise you what these charges will be and Batcatalog.com is not responsible for them.

Batcatalog.com aim to deliver Products to destinations in the USA within 7 days in most circumstances. Orders are despatched either by UPS™, or USPS™.

We will make every effort to deliver within the time stated on Batcatalog.com but we will not be liable for any loss caused to you by late delivery. Please Order from Batcatalog.com with enough lead-time to prevent any loss or disappointment resulting from the delivery time as Batcatalog.com cannot be responsible for this. This does not affect your statutory rights as a consumer.

Copyright and Trade Marks

Batcatalog.com does not give you any right or interest in any copyright or intellectual property rights in any Product nor the right to copy them. The copyright in Batcatalog.com and the content of all the software, web site and pages relating to the Batcatalog.com web site is owned by, or licensed to Bat Conservation International, Inc. , unless otherwise specified and may not be used, copied or altered without our express consent. Copyright extends to the design, look and feel of Batcatalog.com, all photographs on it and its marketing materials. You may use Batcatalog.com for private and personal non-commercial use only - i.e. to view, copy and print portions of Batcatalog.com for the sole purpose of placing Orders. The materials on Batcatalog.com may not be used for any other purpose. Batcatalog.com, Batcatalog.com and our logos are trade names or trade marks of Bat Conservation International, Inc., and may not be used by anyone else without our express permission.

Privacy and Data Policy

Batcatalog.com makes a commitment to protecting your privacy. When you place an Order, we may ask you for certain information and you may submit personal data to Batcatalog.com (for example your name, phone number, postal address, email address, contact and credit card details). We may also record which products you are interested in and which products you purchase as well as customer traffic patterns and site use. This information will be kept securely, and used for internal administration use such as;

By making an Order and submitting your data you agree to this use. We will never collect sensitive information about you without your explicit consent.

Marketing Communications

If you have used the Batcatalog.com web site before or have Ordered Products from Batcatalog.com before, it is possible that we have this information already and it is being used to contact you about offers, events, items or related activities that you may find useful. If you are an existing customer we will continue to keep you informed unless you tell us not to. We will not bombard you with emails, but we'd like to keep you informed of the developments on Batcatalog.com.

We do not sell, trade or rent your personal information to other companies.

Refunds

We believe that you will be delighted with your product but there may be occasions where you feel it necessary to return an item. We aim to keep the process as simple as possible. These terms do not affect your statutory rights. We will try to attend to all returns as soon as practically possible.

Unwanted Products

Our policy is to ensure that you are satisfied every time you place an Order with Batcatalog.com. If you are unhappy with an item when you receive it or if you simply change your mind please return it, with the despatch note, unused, having taken reasonable care of it and complete with packaging and all components, for a full refund within 30 working days. We will make the refund directly to the credit card used to place the original order within 30 days or earlier once we have inspected the returned item and are satisfied that it has been returned to us in the condition it was in when delivered to you.
You will only have to pay for the return mail cost of the Products.

Faulty Products

We try to select and package the Products as well as possible to ensure they arrive in good condition. However, if a Product arrives damaged or with defects, or is not what you Ordered, we will replace it free of charge or provide a full refund as appropriate, if you return the Product to us at the postal address below within 30 days of receipt. In these circumstances we will also pay you the cost of the return postage. Please obtain a proof of posting certificate from your Mail Office to enable us to process the refund for your return postage costs. This does not affect your Statutory Rights.

Returning Unwanted or Faulty Products Contact Details:

Please contact us by telephone (on 512.327-9721) or email (info@Batcatalog.com) to inform us of your wish to return Products.

Please use a secure delivery method which requires a signature upon receipt and return to:

Bat Conservation International, Inc.
P.O. Box 162603
Austin, TX 78716
USA

You will be responsible for the returned Products until they reach us.

Batcatalog.com Responsibilities

Batcatalog.com will provide its services with reasonable skill and care but does not give any guarantees, warranties or representations in respect of any other person's services. Because of the nature of the Internet Bat Conservation International, Inc provides and maintains Batcatalog.com on an "as is", "as available" basis and makes no promise that use of Batcatalog.com will be uninterrupted or entirely error free. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control. Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.


Subject as aforesaid, to the maximum extent permitted by law, Batcatalog.com excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to Batcatalog.com and Batcatalog.com shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

General

Batcatalog.com may change or withdraw any part of Batcatalog.com, or may refuse you access to the web site at any time if we consider it necessary. Batcatalog.com may also terminate this Agreement and immediately remove, cancel or suspend access to and use of Batcatalog.com upon breach of any part of these Terms whatsoever. Termination shall be without prejudice to Batcatalog.com's other rights.
Batcatalog.com acts as principal on its own account and not as agent for you or any other person. If Batcatalog.com does not enforce any provision of this agreement such will not be considered a continuing waiver. In the event that any part of these Terms is held to be unenforceable, such part will at Batcatalog.com's option be construed as far as possible to reflect the parties' intentions and the remainder of the provisions will remain in full force and effect.

These Terms constitute the full agreement between you and Batcatalog.com and may only be amended in writing. They apply to the exclusion of all other terms or conditions of contract proposed.
Since we are principally aiming Batcatalog.com at the USA market, we cannot guarantee that it accords with local laws of any other countries (though we will try to make sure it does).

Contacting Us

If you would like help when Ordering, information about a Product, a request for a Product or if you would just like to provide us with feedback on our service, please email us at info@Batcatalog.com.

You can also contact us: