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Script: Avoiding Noncompliance
Intro:
Welcome to USDA’s Food Safety and Inspection Service podcast. Each episode will bring you cutting edge news and information about how FSIS is working to ensure public health protection through food safety. While we’re on the job, you can rest assured that your meat, poultry, and processed egg products are safe, wholesome, properly labeled, and packaged correctly. So turn up your volume and listen in.

Host:
Hello and welcome. I’m Sheila Johnson with FSIS. You know, there’s nothing like managing a booming plant. You’re at peak production at the lowest cost. You’re running as lean as a filet steak. You’ve arrived. You’re happy. Your customers are happy. Uncle Sam’s happy, too.

But being the best manager isn’t enough. Professionals from the smallest operator to international conglomerates understand keeping those production lines humming hinges on a firm grasp of the meat and poultry inspection regulations. Those laws are all found under the Code of Federal Regulations, Title 9, Parts 300 through 599.

As you might guess, violating any regulation in those huge volumes, could generate a noncompliance report, or as we say an NR, and that could ruin your day. So how do you travel the straight road?

With me today is Pam Ogasawara who has been with FSIS for more than 20 years. In addition to being an inspector in plants in the United States, she has reviewed meat and poultry plants and laboratories overseas as well. Pam also served as deputy district manager during the implementation of Sanitation Standard Operating Procedure (SSOP) and Hazard Analysis and Critical Control Point (HACCP) regulations.

As the deputy director for the State Program Liaison Staff, Pam worked closely with state programs, the Food and Drug Administration, and other federal agencies on inspection issues. Currently, she’s a program manager focusing on new inspection initiatives.

Hi, Pam, and thanks for dropping by to help us understand noncompliance reports.

Guest:
Thanks, Sheila. It’s a pleasure to be here.

Host:
Pam, what would you tell plant managers who are working hard to keep their operation in compliance with the meat and poultry inspection regulations, but at times feel they are drowning in red tape?

Guest:
I’d tell them to study the regulations a section at a time. Jot down any questions that come up and bring them to the FSIS inspector assigned to your plant. I’d also invite them to call 1-800-233-3935 where one of our staff can answer policy and technical questions. Again, that’s 1-800- 233-3935.

FSIS also provides guidance on its Web site at www.fsis.usda.gov. Once again, that’s www.fsis.usda.gov.

One way to get help online is through our knowledge data base, askFSIS. You can access it right from the FSIS home page. On the right side of the screen is a box with the words “I Want To.” Within that box is the link labeled “Ask FSIS an Inspection Related Question.” Just click on the link and it takes you directly to askFSIS.

So there’s lots of resources available to get started.

We understand it’s not easy at times to make sense of these regulations. But we don’t expect plant managers to go it alone—there’s lots of free and willing help available.

Host:
Now, that’s good news! Sure, FSIS needs to enforce the law, but when FSIS is willing to invest the time and effort to help plants steer clear of violations, the Agency is really working more as a partner than an overseer. And it makes everyone’s job easier.

Guest:
That’s how we see things, too. Compliance is good for everyone. It keeps consumers safe and the industry earns public trust leaving more time to spend on production and building the business.

Host:
Those FSIS resources are a great way to start mastering the regulations, but can you highlight some areas where plant managers may want to place some special attention?

Guest:
Sure. As you might guess, sanitation is at the top. Operators must have a pest control program that kills insects and other vermin safely without harming meat or poultry. The products used to eradicate pests also must be safe to store.

Then there’s the plant itself. Are the grounds neat, trimmed and free of clutter? Are walls or floors cracked? Are windows or ceilings leaking? This is where contamination and the infestations begin. Get these repairs done. This not only satisfies the regulations, it’s good for business and just common sense.

Prevention is another area. Take measures to prevent problems from even beginning. That’s what the HACCP is all about. The HACCP regulations require meat and poultry plants to have a written plan to identify hazard and correct problems. It’s a step-by-step procedure that’s well documented and worth reviewing frequently.

The bottom line is simply this: By taking the time to understand the regulations, you will know if your establishment is in compliance. That’s a big step. But it’s a step you don’t have to worry about taking on your own.

Host:
What recommendations do you have for plant managers who receive an NR?

Guest:
If an inspector writes an NR because the plant has violated a regulation, discuss the NR so you can fully understand the regulation and what it takes to comply.

If you just disagree with an NR, you have the right to appeal the inspection decision. On the FSIS guidance, you can find more details on how to make an appeal.

Remember even though getting an NR can be frustrating, it presents you with a learning experience. The best plants pay close attention to NRs because they understand that violations of regulation can threaten food safety.

Host:
Pam, thanks for taking the time today to lay out a simple plan that can keep plants prosperous and out of trouble.

Thanks for tuning in. We hope you find this information useful.

Outro:
Well, that’s all for this episode. We’d like your feedback on our podcast. Or if you have ideas for future podcasts, send us an e-mail at podcast@fsis.usda.gov. To learn more about food safety, try our web site at www.fsis.usda.gov. Thanks for tuning in.





Last Modified: January 14, 2009

 

 

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