Sections

I. Mission and Responsibilities

II. Organization

III. Order of Succession

IV. Functions and Responsibilities of FSA Components

A. Immediate Office of the Chief Operating Officer

B. Business Operations

C. Program Compliance

D. Student Aid Awareness and Applicant Services

E. Chief Financial Officer

F. Chief Information Officer

G. Enterprise Performance Management Services

H. Administrative Services

V. Primary Delegations of Authority

I. Mission and Responsibilities

The Chief Operating Officer for Federal Student Aid advises the Secretary on Department matters related to the Department's operation of student financial assistance programs under Title IV of the Higher Education Act. The Office directs, coordinates, and recommends policies for programs that are designed to:

• Provide financial assistance to eligible students enrolled in postsecondary educational institutions.
• Deliver grants, loans, and work-study assistance to nearly nine million students through approximately 6,000 postsecondary institutions, 4,800 lenders, and 35 guarantee organizations.
• Collect more than $150 million in outstanding loans with data systems that track 93 million student loans and 15 million Pell Grants.

II. Organization

Federal Student Aid is under the supervision of the Chief Operating Officer for Federal Student Aid who reports to the Secretary.

III. Order of Succession

In the absence or disability of the Chief Operating Officer, the following officials, in the order shown, will act as Chief Operating Officer:

Federal Student Aid Deputy Chief Operating Officer;

Chief Business Operations Officer;

Chief Information Officer; and

Chief Financial Officer.