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MSU Alert


About MSU Alert:

MSU Alert is a notification system to deliver critical information to MSU students, faculty and staff in the event of an emergency. The system delivers emergency messages through text messaging to cellular phones and e-mails. The system is in place for all of MSU's campuses: Bozeman, Billings, Great Falls and Havre.

Enrollment into the MSU Alert text messaging system is free and voluntary. If you do not enroll into the text-messaging system, you will not receive emergency alert messages via text message. Enrollment is strongly recommended.

All MSU-Bozeman faculty, staff and students are automatically enrolled in the MSU Alert e-mail system.

Enrollment into the text messaging system is easy and takes only a few minutes.

MSU Alert is powered through MIR3, a worldwide provider of emergency notification systems. The contact information you provide will only be used for the MSU Alert system. Contact information will not be shared for any commercial purposes. MSU Alert will only be used for emergency notifications, testing and maintenance of the system. Tests are expected to be conducted once a semester. You will not receive spam through the MSU Alert system.


Instructions for enrolling into MSU Alert:

(It will be helpful to have two Web windows open on your browser for this process, one to your e-mail account and one to the MSU Alert enrollment page.)

Step 1: Go to the Web site: http://www.mir3.com/msu
You will see a Log In box. Above the upper, right-hand corner of the Log In box you will see "Create Account."

Step 2: Click on "Create Account" and enter your e-mail address when prompted.
The system will send you a temporary password by e-mail.

Step 3: Reenter the Web site, using the temporary password to log in, and then change your password if you wish.

Step 4: In the Cell Phone for Text Messages field enter the number of your cell phone, Blackberry or other text-messaging device. Be sure to include the appropriate area code for your number.

Step 5: From the Campus Location field, select the MSU campus where you physically take classes or work. If you work or study on more than one campus, you will need to create multiple accounts. Each account will require a different e-mail address. For example, you might use an @montana.edu address for the primary campus your work or study at and a @hotmail.com address for the secondary.

Step 6: When you've finished entering all your information, click on the "Submit" button at the bottom of the page. This will take you to a new page, at the bottom of which will be a "Confirm" button. If you're satisfied with the information you've entered, click on the "Confirm" button. Once you do so, you will have completed your registration and will be logged out of the registration system. You will receive a confirmation e-mail from inAccountPortal Administrator with a subject line Your inAccountPortal profile has been updated. This is how MIR3 handles the data it has no connection to the MyPortal system.

Who do I contact if I'm having trouble registering?
Please contact the MSU Alert administrator at msualert@montana.edu. In the subject line, please type "MSU Alert question/comment."


FAQ:

My cellular phone calling plan doesn't cover text messages. Will I be billed to receive a text message?
If your calling plan doesn't include text messaging, you will be billed to receive a text message if you open it. However, the cost is very low, usually around 10 cents per text message. MSU Alert will only use text messages for emergencies, maintenance and a test each semester.

Can I set my cellular phone to only recieve text messages from MSU Alert?

No. Text messages are sent using a slightly different type of system than voice messages. Each text message uses what is called a "short code." This code is different from a phone number and changes with each text message. As such, there is no way to only accept text messages from one sender.

Who do I contact if I'm having trouble registering?
Please contact the MSU Alert administrator at msualert@montana.edu. In the subject line, please type "MSU Alert question/comment."

Why is the enrollment page Web address: http://www.mir3.com/msu?
MSU contracted with San Diego-based MIR3, a worldwide provider of emergency notification systems, for the MSU Alert system. MIR3 hosts the Web site where data is entered, and that is why its name appears in the enrollment address.

What personal information goes into MSU Alert?
Your first and last name, your e-mail address, and the cellular or Blackberry number you provide. The MSU Alert system does not accept or use social security numbers, student ID numbers, birth dates, or home or campus addresses.

Will MSU or MIR3 sell my e-mail address or phone numbers to an outside party?
No. The e-mail address and phone numbers entered into the system will only be used for emergency messages, testing and necessary maintenance.

Will MSU use the system for non-emergency communications, such as academic calendar reminders?
No. The system will only be used for emergency messages, testing and necessary maintenance.

Will I get spam through the system?
No. The system will only be used for emergency messages, testing and necessary maintenance.

What kind of message would I receive from the system?
The message would be very short and direct. An example:

MSU Alert: The MSU Bozeman campus is closed today due to a power outage.

What if I forget my login ID or password?
Please contact the MSU Alert administrator at msualert@montana.edu. In the subject line, please type "MSU Alert: forgotten password."

How do I change or update my account?
Changing information is easy. Simply log in to http://www.mir3.com/msu, change your personal information, and then hit the "confirm" button at the bottom of the page. You will be sent an e-mail confirming the changes.

Can I enroll in MSU Alert if I don't have an e-mail account?
No. An e-mail account is required to enroll in MSU Alert. If you don't have an e-mail account through MSU, there are numerous providers that offer free e-mail accounts.

What if my cellular number changes during the year?
You are responsible for keeping your account up-to-date. MSU Alert has no way of knowing if you are using a different cellular number unless you make changes to your account.

How do I get out of the system?
The system will periodically send out an e-mail asking if you wish to remain enrolled. At that time you can respond to the e-mail and ask to be deleted from the system. You can also contact MSU Alert Administrator msualert@montana.edu. In the subject line, please type "MSU Alert unenroll" as well as your first and last name.

What is MIR3's privacy policy?
MIR3's privacy policy can be viewed at: http://www.mir3.com/contact/privacy.php

Do I have to use a MyPortal e-mail address for MSU Alert?
No. Please use the e-mail address that you check most often, whether that is MyPortal or some other account.

 


View Text-only Version Text-only Updated: 4/9/08
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