Alternative Dispute Resolution

The NRCS Civil Rights Division, Alternative Dispute Resolution (ADR) offers an informal process to help the Agency manage conflict more effectively - workplace conflict, conflict with farmers and ranchers, and conflict with our partners.  The program offers a new way for resolving conflict.  It addresses conflict through the utilization of various techniques including facilitation and mediation.  It is available to all employees, customers, and partners for dispute outside of the established dispute resolution systems and is also available within grievance, appeals, and Equal Employment Opportunity complaint processes.

USDA, NRCS
5601 Sunnyside Ave.
Room 1-1120, Stop Code: 5472
Beltsville, MD 20705
Phone: 301-504-2181
Fax: 301-504-2175