Internal Error 2755, 1624

Error Messages

Printable Version

This article applies to:

Platform(s):
Windows 98, Windows ME, Windows 2000 (SP4+), Windows XP (SP1 SP2), Vista, Windows 2003
JRE version(s):
1.5.0, 6.0

SYMPTOMS

During installation of the JRE from Java.com, a dialog box appears displaying Internal Error 2755, 1624.

CAUSE

This is an InstallShield error code, which indicates that a part of the installation process failed.

The cause of this error could be:

Network congestion or erratic Internet connection from the ISP during installation process.
Spyware Removal tool (like teatimer.exe) or some other anti virus software installed on your system preventing successful installation.

SOLUTION

Download/Install JRE using offline option from: Windows Offline Installation
Disable/Configure registry protection feature of installed Anti-Spyware or Anti-Virus software which can interfere with the successful JRE installation. For example: spybot search and destroy program.

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You may find information on the following topics in the Help section:
Installing Java
Configuring Java
Error Messages
Applet Application

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