Error Messages
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![]() SYMPTOMS Several Java Virtual Machines running in the same process or Java Runtime Environment cannot be loaded ![]() CAUSE ![]() WORKAROUND Try setting virtual memory
Go to: Start -> Control panel -> System -> Advanced -> Performance(setting) -> Advanced -> Virtual memory(Change) -> Click System managed size -> Set and then restart your computer. For Windows Vista Users: Go To: Start -> Settings -> Control Panel - > System -> Advanced System Settings -> Advanced -> Click Settings under Performance -> Performance Options – Advanced -> Virtual Memory – Click Change – Select System Managed Size and then Restart Computer. Set JRE parameter to less than 3/4th of actual physical memory in your system
Go to: Start -> Control Panel -> System. This will tell you Physical memory (RAM) on your system. Set JRE parameter Go to: Start -> Control Panel -> Java(This opens Java Control panel) -> Java -> View -> In the last field which says Java Runtime Parameters enter -Xmx512M (Note: replace 512 with 3/4th of your actual RAM) Uninstall all versions of Java through the Control Panel
Go to: Start -> Settings -> Control Panel -> Add/Remove Programs Select JRE listed and remove them one by one For Windows Vista Users: Go to: Start -> Settings -> Control Panel -> Programs and Features Select JRE listed and remove them one by one Disable add-ons in Internet Explorer
Go to: Tools -> Internet Options -> Programs -> Manage add-ons -> select add-on that you wish to disable and then click Disable (Settings) Note: disable add-ons like SSVHelper Class, Windows Live Sign-in add-on, old Java plug-ins, etc. Go to: control panel and uninstall all versions of Java Runtime Go to: C:->Documents and Settings->User->Application Data->Sun->Java. Delete Java directory Now go to: Manual download page and download latest version of Java. Reload policy configuration in Java Console
From the browser menu bar, click Tools Select Sun Java Console Type the letter r in the Java Console Mozilla 1.4+ From the browser menu bar, click Tools Select Web Development > Java Console Type the letter r in the Java Console ![]() Note: If the normal uninstallation process (as mentioned above) fails, then please try Microsoft Windows Installer Cleanup Utility. This tool will ensure that all irrelevant Java Runtime Environment Microsoft Installer (msi) registries are removed. Detailed information and download is available at: Description of the Windows Installer CleanUp Utility Removal instructions:
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