On a scale of 1 to 5 please rate the following, where:
1 Very satisfied
4 Dissatisfied
2 Satisfied
5 Very dissatisfied
3 Neither satisfied or dissatisfied
1
2
3
4
5
1a.
How satisfied are you with the ease of finding the NSCEP website?
1b.
Please check the method that best describes how you found the NSCEP website:
Link from EPA Home Page
Federal Register Notice
Link from other web site
Magazine
From a friend or colleague
Newspaper
Other (e.g., surfing the Net, other publications)
2.
How often have you used the NSCEP web site in the past three months?
Daily
Weekly
Monthly
Never before
Questions for Improving Customer Satisfaction with NSCEP Web Site
1
2
3
4
5
3.
Overall, how satisfied are you with the NSCEP web site?
4.
How satisfied are you with the subject matter of the NSCEP web site?
5.
How satisfied are you with the ease of navigation on the NSCEP web site?
6.
How satisfied are you with the response time of the NSCEP web site?
7.
How satisfied are you with the level of detail on the NSCEP web site?
8.
How satisfied are you with how easy it is to understand the language on the NSCEP web site?
9a.
How satisfied are you with the performance of the NSCEP web site?
9b.
If less than very satisfied, please check as many items as apply:
When you click on a link you get an error
Lengthy download time for a PDF or TIFF file
Could not find what you were looking for on the NSCEP website
Other, please sepcify:
10.
What would make the NSCEP web site even more satisfactory for you?
Thank you for taking the time to fill out our survey.
Based on all the comments we receive, we hope to make improvements to the
site to make it easier for you to use.
Burden Statement: Public reporting burden for this collection of information
is estimated to average ten (10) minutes per response, including the time
for reviewing instructions, gathering information, and completing and
reviewing the collection of information. Send comments on the Agency´s
need for this information, the accuracy of the provided burden estimates,
and any suggestions for reducing the burden, including the use of automated
collection techniques to the Director, OEI Collections Services Division,
United States Environmental Protection Agency (Mail Code 2823),
1200 Pennsylvania Avenue, Washington, DC 20460; and to the Office of
Information and Regulatory Affairs, Office of Management and Budget,
725 17th Street NW, Washington, DC 20503, Attention: Desk Officer for EPA.
Include the EPA ICR number (1711.05) and the OMB control number (2090-0019)
in any correspondence.
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