Frequently Asked Questions for Citizens

Are publications free?
Yes, all USFA publications are free of charge.
Can I reproduce USFA publications locally?
USFA publications are in the public domain and may be reproduced locally, with one exception: the Sesame Street Fire Safety Station kit. The only portion of this kit that may be reproduced locally is Color and Learn. All other kit components are copyrighted and may not be reproduced.
USFA has digital artwork available for most of our public education materials. To obtain digital artwork on CD-ROM for local printing, please contact the USFA Publications Center at 800-561-3356.
Why are there order quantity limits on publications?
Due to limited printing resources, USFA can only offer so many publications free of charge to each customer. In order to provide as many fire departments, schools and other organizations with copies of our publications, we must limit the number of free copies that we provide. Publications are in the public domain (see above) and may be reproduced locally.
I lost my publications password - who do I contact?
Please call the Publications Center at (800) 561-3356.
I can't register for a publications account because someone at my mailing address already has one - what do I do?
Please call the Publications Center at (800) 561-3356 to place your order.
Where can I order Tot Finder stickers?
USFA does not distribute Tot Finder stickers for these reasons:
  1. There is no assurance that during a fire evacuation, a child will be in the room where the sticker is posted;
  2. Many fire departments do not have the capability to keep current information on residences that have Tot Finder stickers nor do many families alert the fire department if they have moved; and,
  3. Individuals in some areas do not like to identify rooms where a child may be located because of the fear that someone may be able to more easily victimize a child.
If you would like to purchase Tot Finder stickers, you may do so through this Web site: www.safetycentral.com/totfinwinsti.html (this link provided for your information only)
Does USFA offer free smoke alarms (detectors)?
No, we do not. Please try contacting your local fire department to see if the department or another organization in your community is able to offer assistance. If you need help installing your smoke alarm, a member of the fire department will help you.
What do I do after a fire in my home? What do I do if I don’t have any insurance?
Please order/download the free USFA publication below:

Adobe Acrobat (PDF)/Other Help

Download

Free Order

A product in my home was involved in / caused a fire. Who do I report this to?
Safety issues related to consumer products may be reported to the Consumer Product Safety Commission.
What jobs are available with your Agency?
Please visit our Employment Opportunities Page.
Can USFA send staff to speak at my event / conference?
Requests for USFA's participation in your organization's event may be e-mailed to Tim Ganley. As much as we enjoy bringing our fire safety message to events across the country, budgetary constraints force us to limit our travel to local events. If we are unable to attend your event, we hope that you understand why and trust that the free materials we offer through our Publications Center will be of some assistance to you.
Is information on your Web site copyrighted?
Most of the information on the USFA Web site is in the public domain. In instances where this isn't the case, information related to copyright or ownership is provided. To use that information, you will need to contact the owner. If you have a question related to copyright or ownership, please send an e-mail to usfa-webmaster@dhs.gov and include the URL of the Web page for which you need verification.
Can I use/reproduce information that I find on your Web site?
Yes, provided the information is not copyrighted or attributed to another organization.
Can I link to your Web site?
Yes. Please visit the Link to Us page for details and banners.
I would like for USFA to link to my Web site - who do I ask?
Please see our linking policy.