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Home >
Customer Service
> Check Order Status
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Check Order Status
Smithsonianstore.com will typically ship your order within 24 hours. For orders placed online, you will receive an order number in your order confirmation. Please reference your order number when checking the status of your order. You may check your order status online by clicking on "order status" at the top of any page. Simply enter your order number starting with W and your billing zip code to see your order status. Unfortunately, order placed via phone or before 9/13/05 can not be tracked using our online order status feature. To check on the status of your phone orders, please call our customer service representatives toll-free at 1-800-322-0344.
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