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Computer Return and Exchange Policies

With the economy as bad as it is, many retailers have been tweaking their return policies. Some are making them easier while others are making it more difficult. This article discusses how these policies could impact your next computer purchase.

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Mark's PC Hardware / Reviews Blog

Toshiba's 17-inch Gaming Laptop Monster

Friday January 16, 2009
Toshiba Qosmio X305
Image Courtesy Toshiba

It's hard not to stare at the design of the Toshiba Qosmio X305. It's bright red case with flame graphics definitely stand out in the see of black, grey and silver laptops that most individuals carry. Of course, the graphics are there to let you know that this is a performance system that is going to blow you away with its speed, particularly for playing PC games. Does this highly stylized 17-inch laptop managed to achieve this? Find out in my review of the Toshiba Qosmio X306-Q706 gaming desktop replacement laptop.

iBuyPower Support Profile

Friday January 16, 2009

iBuyPower is one of many system integrators that is branching out into retail channels. Their primary business is to build custom PCs from orders made directly to them that they ship to customers. They have started producing a number of laptops and desktops that can now be purchased online from companies such as NewEgg, TigerDirect and Amazon. While they may be selling to a large number of customers because of these efforts, how is their support for their products? Find out in my profile of iBuyPower's support department.

Included in the profile I list the various avenues that users have for support, tips and advice. In addition, I’m posting a survey below and in the profile asking users for their opinion of iBuyPower. If you have used their support and would like to let others know of their experiences for better or worse, please feel free to post them in the comments.

How would you rate iBuyPower's support?

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Sony's 18.4-inch Blu-ray Equipped VAIO

Thursday January 15, 2009
Sony VAIO VGN-AW235J/B
Image Courtesy Sony

Blu-ray isn't really a new feature to Sony's laptops. Being one of the major developers of the new high definition optical disc standard, they were one of the first to equip their notebooks with the drives. So, what is so interesting about Sony equipping an 18.4-inch laptop with such a drive when many other companies are now doing this? Sony is now equipping their VAIO AW systems with Blu-ray burners allowing them to actually write to the high definition media. Find out more in my review of the Sony VAIO VGN-AW235J/B entertainment desktop replacement laptop.

Lenovo's 17-inch Mobile Workstation Laptop

Wednesday January 14, 2009
Lenovo ThinkPad W700
Image Courtesy Lenovo

There has been a lot of news lately on Lenovo's new dual screen version of the ThinkPad W700 laptop. While this is quite unique, it also adds a fair amount of cost onto an already expensive system. The original ThinkPad W700 is designed and billed as a mobile workstation. This means it is built with high performance in mind for those looking to use it for complex business applications on the go. The new dual screen model may have a very unique feature but the original version also has some unique features not found on traditional laptops. Find out more in my review of the Lenovo ThinkPad W700 17-inch mobile workstation.

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