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Please note the following USDA eAuthentication account restrictions:

  • After 180 days with no login, your USDA eAuthentication password will expire. To use the system again, you will need to unlock your password.
  • After 400 days with no login, your USDA eAuthentication account will be disabled. To unlock your account, please contact the eAuthentication Helpdesk via mail eAuthHelpDesk@ftc.usda.gov or call 800-457-3642. You may also visit the eAuthentication Help website http://www.eauth.egov.usda.gov/eauthHelp.html.
  • To learn more about USDA eAuthentication password rules, see http://www.eauth.egov.usda.gov/USDA%20eA%20Registration%20Job%20Aid_v2.0.pdf
  • Each person who uses USDA eAuthentication must use his or her own user id. No sharing is allowed. USDA reserves the right to terminate any account if this policy is violated.

    If you have a user id and password, you may login to ePermits at: https://epermits.aphis.usda.gov/epermits

    eAuthentication User ID and Password contact information

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    Passwords: If you are experiencing problems with your eAuthentication password or if you should need your password reset, please contact the APHIS eAuthentication Help Desk at
    1-866-794-2827.

    Contact the APHIS eAuthentication Help Desk if you have forgotten your password or if you need help resetting your password. For assistance, call 1-866-794-2827 (U.S. toll free) or 1-919-855-7888 (international).

    Important: Contact the help desk before your third failed log-on attempt. Otherwise, you will need to wait 1 hour before the password can be reset.

    User IDs: Users experiencing eAuthentication problems that involve more than password and user ID issues must still work through USDA's eAuthentication Help Desk. That number is 1-800-457-3642. For more information on eAuthentication, please visit http://www.eauth.egov.usda.gov/index.html.