In 1964 Neptune began with a vision to automate the revenue cycle for utilities – accurately measure and collect consumption data to generate a bill without the need for a site visit. The introduction of the industry’s first Automatic Meter Reading (AMR) system - Neptune’s original Automatic Reading and Billing (ARB^®) System^TM - was developed to solve problems that all utilities shared — to efficiently and accurately read inaccessible meters and bill their customers.

The game-changing benefits of automation achieved with an ARB^® Utility Management System^TM – reduction of human errors resulting in accurate reading and billing, elimination of delays, lockouts, callbacks, and estimated bills leading to enhanced customer relations and improved cash flow – result in the overall improvement in the efficiency of the utility’s operations to more effectively serve the public.

Neptune’s ARB Utility Management Systems technology has evolved over the years and the industry has laid a solid foundation for future growth. Early adopters of AMR have helped lead the way and have proven that ARB Utility Management Systems deliver on their promises.

AMR and AMI By Their Proper Name - ARB