In 2003, the National Agricultural Library (NAL) began repositioning organizational resources to evolve a robust environment capable of continuous improvement. This process is intended to provide NAL the capacity to offer new value-added services in response to the changing needs of our customers for information related to agriculture. NAL’s plans engage the entire NAL organization and involve partner institutions.
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• Cover
• General Information
• From the Director

• Connecting Customers with Information about Agriculture
• Measuring Customer Satisfaction
• DigiTop --The Digital Desktop Library for USDA
• Document Delivery Improvements
• Food Safety Information Center
• WIC Learning Online
• Using ARS Super Slurper to Dry Library Materials

• Advancing Technology and Improving Infrastructure
• Voyager Integrated Library System Implementation
• Integrated Document Request and Delivery System
• Crandall Technology Consultancy
• Fifth Floor Renovation of Special Collections
• Physical Security
• Cyber Security and Updated Technology

• Partnerships and Collaborations
• Department of Homeland Security Library Services
• Invasive Species
• Land Grant System
• Agricultural Network Information System
• Volunteer and Intern Programs

• Building Collections for Customer Access
Voyager ILS Improves Order Processing
• NAL National Agricultural Thesaurus and USDA Taxonomy
• Collection Security
• Publications Digitized
• Preservation
• Preserving Still Images
• New Acquisitions for Special Collections
• Special Collections Web Features
• Selected Statistics

• Information Products from the National Agricultural Library 2003