Employee Assistance Program (EAP)

Counseling for Employees and Family Members
888-243-5744
888-2HELP44
800-627-3529 (TDD)
24-hrs every day
www.sandcreekeap.com

What Is EAP?

The Employee Assistance Program (EAP) helps employees resolve personal and work problems through professional assistance.

What kinds of problems?

But doesn't everyone have problems like those at some time?

Of course; and most people, by themselves or with the help of friends or family, can solve them without professional assistance. But sometimes problems can be of such a magnitude that this help simply isn't adequate. That's when EAP can help.

How does one get involved?

EAP encourages voluntary participation. If a person thinks they have a problem, they call the EAP number and set up an appointment. Your employer also recognizes that not everyone will admit they have a problem and seek help for it. Therefore, it's possible that a supervisor may recommend that an individual employee talk to the EAP personnel.

Who can use EAP?

Generally, any regular employee is eligible regardless of job classification.

Can family members participate?

Yes. Your employer recognizes that an employee's personal problems can affect the family and that the family's personal problems can affect job performance. Therefore, an employee's family members are encouraged to use EAP as needed.

Who will know if an individual uses EAP?

EAP is strictly confidential. Only the individual receiving services can authorize the release of information.

Who will a person talk to?

A professional EAP counselor will work directly and confidentially with the employee or family member to help resolve the problem. In some cases, the EAP counselor's role will be to assist in determining what additional community resources can provide future assistance.

What about the cost of EAP?

The cost of EAP is covered by your employer. This includes 6 free visits. Costs associated with referral may be covered by medical benefits.

Will using EAP be documented in a personnel record and then threaten an employee's future with their employer or even the individual's present job?

No. Your employer encourages participation in the program to help employees become better able to do their job. There is no moral or promotional stigma attached to using EAP. In fact, the whole purpose of the program is to enhance job stability and career development.

Last Modified: 03/27/2005