News January-March 1997, Vol. 28, No. 1 ISSN 1046-1663 National Library Service for the Blind and Physically Handicapped The Library of Congress Technical standard to be developed for digital talking book The digital talking book, the next-generation library access medium for blind and physically handicapped individuals, took a step closer to reality when NLS director Frank Kurt Cylke announced that NLS has initiated the development of a technical standard through the National Information Standards Organization (NISO). A major development for the NLS program, the NISO digital talking-book standard will address problems of control, audio quality, media compatibility, copyright protection, ease of international interlibrary loan, and affordability. Parties participating will include patrons, patron advocacy organizations, media producers (both volunteer and commercial), rights owners, equipment producers, and librarians. NISO is the only organization accredited by the American National Standards Institute (ANSI) to develop and maintain technical standards for information services, libraries, publishers, and others involved in the business of creation, storage, preservation, sharing, accession, and dissemination of data. There are currently more than fifty American National Standards used by such organizations. Some of the best-known standards are CD-ROM Volume and File Structure (NISO/ANSI/ISO 9660), Information Retrieval (Z39.50), Information Interchange Format (Z39.2), International Standard Serial Numbers (Z39.9), and Common Command Language (Z39.58). (See article below.) "At present, library access for patrons is well served by analog cassette tape technology," Cylke says. "This technology has enjoyed the acceptance and economy found in the consumer entertainment market for more than two decades. However, as digital technology gains favor in the marketplace, analog cassettes are likely to become less attractive from both the financial and consumer-preference standpoints. These two forces, economic and preferential, will ultimately converge to motivate change. This NISO standard development program will allow the change from analog to digital to be controlled and consistent with the interests of all concerned." Development of the standard In announcing the project, NLS research and development officer Michael Moodie, who will direct project activities, outlined the scope and application of the digital talking-book standard. According to Moodie, "The standard will define minimum performance requirements for next-generation patron-access equipment and will also describe optional features. The standard will be written in a digital context, but it will not define the software or hardware internals of a particular implementation or type of equipment. Emphasis will be on performance characteristics and control. Potential implementers would include manufacturers of digital and analog hardware, developers of multimedia authoring, and presentation software and media producers." Patricia Harris, executive director of NISO, announced that NLS, as the sponsoring organization, will chair the standards development committee. Representatives will be invited from the American Council of the Blind, Association for Education and Rehabilitation of the Blind and Visually Impaired, American Foundation for the Blind, American Printing House for the Blind, Blinded Veterans Association, National Federation of the Blind, and Recording for the Blind and Dyslexic. Other organizations from both the public and private sectors will be included, along with representatives of engineering and library interests. Howard White, editor of the American Library Association's Library Technology Reports, will serve as liaison between NISO and the NLS-sponsored effort. Commenting on the complexity of the undertaking, John Cookson, head of the NLS Engineering Section, says, "The impact on users moving from existing practices to the new digital standard must range from `virtually transparent' (products seemingly the same to the user but with technical improvements) to `profound' (products with a range of options for the more technologically sophisticated patron). "The foregoing impact statement focuses on the blind and physically handicapped patron. However, there is an infrastructure of `users' who support and implement the library system. This wider community includes librarians, producers of talking books and magazines, both commercial and volunteer, equipment manufacturers, and software developers. The new standard will, again, range from transparent to profound in impact on this community. For example, audio studios may continue to narrate into conventional analog equipment while their product would become usable only by processing through digital encoding software that is not found in today's production stream," Cookson concluded. Implementing the standard Brad Kormann, chief of the NLS Materials Development Division, also commented on the value and potential implementation of the project. Kormann says, "The entire user community will be motivated to use this standard. The existing system is analog cassette tape, while the standard will define a system that will be digitally based but not restricted to any particular distribution media or implementation. Because of this fundamental incompatibility, change from the existing system will require a transition where use of both systems overlaps. Timeframes for introduction of new equipment are dependent on the commercial development and availability of adaptable consumer electronic hardware and software products." According to Kormann, "Anticipating an additional ten years of acceptable and economical use for cassette tape means that the standard must be finished within five years to allow for a five-year transition period." In closely related activities, NLS has also researched other standards including MPEG-4, which is an ISO/IEC standard in development under JTC1/SC29/WG11. Also related are HyTime, the Information technology-Hypermedia/Time-based Structuring Language ISO/IEC 10744, and the Standard Generalized Markup Language (SGML) ISO 8879. For further information, contact Michael Moodie: e-mail mmoo@loc.gov or telephone (202) 707-5108. ANSI: The American National Standards Institute The American National Standards Institute (ANSI) has served in its capacity as administrator and coordinator of the United States private sector voluntary standardization system for seventy-eight years. Founded in 1918 by five engineering societies and three government agencies, the Institute remains a private, nonprofit membership organization supported by a diverse constituency of private and public-sector organizations. Throughout its history, the ANSI federation has maintained as its primary goal the enhancement of global competitiveness of U.S. business and the American quality of life by promoting and facilitating voluntary consensus standards and conformity assessment systems and promoting their integrity. The Institute represents the interests of approximately 1,300 companies, 35 government agencies, and more than 260 technical, trade, labor, and consumer groups through its headquarters in New York City and its satellite office in Washington, D.C. ANSI does not itself develop American National Standards (ANSs), but serves as an impartial organization that, through its procedures, validates the general acceptability of the work of technical experts. It ensures that the standards-writing group uses democratic procedures that give everyone who will be "directly and materially" affected by the use of the standard an opportunity to participate in the development work or to comment on the document's provisions. It assures users that those interested in the work reached consensus on the standard's provisions and that the document is technically sound and does not conflict with or unnecessarily duplicate other national standards. Standards development Standards are developed in one of two ways: by accredited standards committees or by accredited standards organizations. Committees are staffed by credentialed individuals from industry, business, academia, and government. They operate under a specific scope of activity and forward their work to ANSI for review. Accredited organizations are independent groups with a specific membership that operates under procedures approved by ANSI, or they may submit their work to the canvass process where it is reviewed by an ANSI-approved list of technical experts before being submitted to ANSI. ANSI also publishes and sells standards to the general public. ANSI voluntary standards include more than 100,000 product standards developed by more than 400 standards-development organizations, including government, industry, technical societies, trade associations, and companies. There are hundreds of thousands of standards users, including companies of all sizes; federal, state, and local government agencies; universities, colleges, and trade schools; businesses; consultants; and individuals. International role One of the best indicators of the strength of the U.S. system is the government's extensive reliance on, and use of, private-sector voluntary standards. Pursuant to OMB Circular A119, federal government agencies are required to use voluntary standards for regulatory and procurement purposes, when appropriate. State and local governments and agencies have formally adopted thousands of voluntary standards produced by the ANSI federation, and the process appears to be accelerating. ANSI promotes the use of U.S. standards internationally, advocates U.S. policy and technical positions in international and regional standards organizations, and encourages the adoption of international standards if they meet community needs. ANSI is the sole U.S. representative and dues-paying member of the two major non-treaty international standards organizations, the International Organization for Standardization (ISO), and, via the U.S. National Committee (USNC), the International Electrotechnical Commission (IEC). The ISO is the world body that coordinates the development and approval of standards as International Standards. Its scope of work covers all fields with the exception of electrotechnical, which is coordinated by the IEC. Today, most of the industrial world participates in ISO/IEC activities. ANSI, a founding member of the ISO, is one of five permanent members to the governing ISO Council, and one of four permanent members of ISO's Technical Management Board. U.S. participation, through the U.S. National Committee (USNC), is equally strong in the IEC. The USNC is one of twelve members on the IEC's governing Committee of Action, and the current president of the IEC is from the United States. Through ANSI, the United States has immediate access to the ISO and IEC standards development processes. ANSI participates in almost the entire technical program of both the ISO and the IEC and administers many key committees and subgroups. As part of its responsibilities as the U.S. member body to the ISO and the IEC, ANSI accredits U.S. Technical Advisory Groups (U.S. TAGs) or USNC Technical Advisors (TAs). The U.S. TAGs'(or TAs') primary purpose is to develop and transmit, via ANSI, U.S. positions on activities and ballots of the international technical committee. NLS calls service forum NLS has announced a forum to review service patterns and to project appropriate approaches to meeting the future reading and information needs of blind and physically handicapped persons. The meeting, to be held in Washington, D.C., September 3-5, 1997, will bring together leaders of the blind community, major library organizations, cooperating service organizations, and federal agencies. During the three-day gathering, participants will evaluate library service for blind and physically handicapped persons over the past sixty-five years, while looking toward the reading needs of the future. Attendees will focus on strategies for meeting needs traditionally provided by a variety of different types of libraries--public, special, government, college and university, and research. Participants will examine service in each of these areas and identify platforms for filling the future information requirements of blind persons. Papers will be solicited from representatives of organizations that were instrumental in founding the Library of Congress talking-book and braille program, namely, the American Foundation for the Blind, American Library Association, American Printing House for the Blind, and the Braille Institute of America. Also invited to take part in the deliberations will be consumer organizations and other service agencies, such as the National Federation of the Blind and the American Council of the Blind, as well as Recording for the Blind and Dyslexic, and representatives from the network of libraries working together with the Library of Congress in their service to blind individuals. Duplicating machines a boon to network High-speed duplicating machines once used to make counterfeit music tapes are finding their way to NLS regional libraries. The new procedure is the result of a cooperative venture between the Recording Industry Association of America (RIAA) and NLS. Such machines, which are seized as evidence by local law enforcement agencies, were once routinely destroyed to prevent their falling back into the hands of tape pirates. In the first of a series of donations nationwide, seven Telex 6120 machines worth a total of $55,000 were given in June 1996 to the Braille Institute Library Services in Los Angeles. Each machine is capable of making eleven copies of both sides of a sixty-minute tape in less than two minutes. "This equipment was being used to rip off both artists and consumers and now it will be used to enhance many people's lives," said Steven D'Onofrio, head of RIAA's Anti-Piracy Unit. "In many cases, state and federal laws demand these materials be auctioned off or forfeited," said Frank Creighton, associate director of the RIAA Anti-Piracy Unit. "The confiscated recording equipment is usually taken to a dump site and crushed by a tractor to make the parts unusable," Creighton said. Interagency cooperation RIAA officials explained the routine destruction in a September 1995 guest lecture to the Library of Congress Copyright Office, which registers copyrights for the recording industry. Attending the briefing was Mary Levering, former chief of the NLS Network Division, who is now associate register for National Copyright Programs. "I know a community that could use this equipment," she told RIAA representatives. Shortly thereafter, NLS director Frank Kurt Cylke and D'Onofrio reached an agreement, later formalized in a memorandum of understanding, for the nation's libraries in Georgia for the blind and physically handicapped to receive the confiscated duplicating equipment. Previously it had been used to make bogus copies of rap, pop, hip-hop, country, and Latin music that sold for $3 to $5 each by illegal vendors in inner cities and flea markets. Network benefits After receiving the equipment, Dr. Henry Chang, director of the Braille Institute Library Services, said: "These duplicators have strengthened our capability to produce more tapes, which benefits our patrons by providing better service. We have already increased our tape duplication over 16 percent. In October, we duplicated a total of 6,708 cassettes. "The duplication is a vital element in the overall library services. Our duplicators are used to produce locally recorded books, to make extra copies of NLS books on reserve, to duplicate an average of 3,000 cassettes of NLS magazines, and to replace defective tapes." Two of the machines were seized in February 1995 from a shed by Baldwin Park, California, police responding to a call for a domestic dispute. No one was arrested. The other machines were seized in March 1995 by the Northern Regional Surveillance and Apprehension Team of the Los Angeles County Sheriff's Department. Five people were convicted of violating consumer labeling laws. Additional equipment turnovers have occurred or are scheduled to occur in Georgia and Texas. Taken together with the California equipment, a total of eighteen pieces worth a total estimated value of $108,000 are to be donated to NLS libraries. In Atlanta, two Telex 6120s with two recording units each and a tape imprinter that stamps names on cassette cartridges were given to the Georgia Library for the Blind and Physically Handicapped on October 16. The $29,000 worth of machines will help the library shorten a year-long waiting list for bestsellers. The library is issuing the machines to subregional libraries in Georgia for three months at a time. The subregional libraries have already begun to use them to reproduce local newspapers and newsletters for blind and handicapped readers of talking books. "Since we here in Atlanta don't have local recording of newspapers, I thought it would be good to get them out to those that do," said Linda Koldenhoven, Georgia regional librarian. The machines had been seized by the Cobb County Sheriff's Department in October 1992 from an illicit factory in Roswell, Georgia, capable of producing 1.8 million cassettes a year, a potential loss of $18 million to the recording industry. In Austin, Texas, two 6120 "lines" of equipment with two recording units each, a total of six machines, were to be donated to the library before the end of the year. "We'll use the duplicators to produce extra copies of books in high demand," said Texas regional librarian Dale Propp. "When we announce Texas authors and subjects in the newsletter, we get tons of requests from people. We can very quickly spin out thirty, forty, or fifty copies with the machines." The machines were seized in June 1995 by the Houston Police Department. The pirate had been producing 40,000 counterfeit tapes a week in his house. (photo caption: At Braille Institute Library Services (from left) Shamsi Katebi, assistant director; Tina Herbison, circulation services manager; Tad Tadesse, information technology manager; and Dr. Henry Chang, director, are pictured next to the much-appreciated recording equipment.) Biography of the Blind wins design award James Wilson's classic editions of Biography of the Blind, reissued in a commemorative edition sponsored by the Friends of Libraries for Blind and Physically Handicapped Individuals in North America and by NLS, was selected for the prestigious Fifth Biennial AIGA 50 design competition. The Washington, D.C., chapter of the American Institute of Graphic Arts (AIGA) selected 50 works from the 573 entries submitted to represent the area's best design efforts for an exhibit in April 1997 in the gallery of the American Institute of Architects. Wilson's biographies of blind individuals were originally published in four separate editions from 1821 to 1838. This 528-page reissue edition combines all Wilson's biographies under one cover and contains notes by research librarian Kenneth Stuckey of the Perkins School for the Blind in Watertown, Massachusetts (see News, July-September 1996). The author, James Wilson (1779-1845), was born in Richmond, Virginia, and grew up in Belfast, Northern Ireland. While on a voyage to England when Wilson was four years old, both of his parents died at sea and he became blind due to smallpox. He was a self-educated man whose major literary interest was documenting the achievements of blind persons. Robert L. Wiser of Archetype Press, Inc., of Washington, D.C., designed and composed the book. In the colophon, Wiser describes the typography: "James Wilson's Biography of the Blind was first printed in 1821 by D. Lyons in Belfast, Ireland. Three subsequent editions, printed by J.W. Showell in Birmingham, England, followed in 1833, 1835, and 1838. Wilson's biographies and introductions are reproduced here in facsimile and are taken, for the most part, from the later English editions. "The editorial commentary for this new comprehensive edition was composed in Monotype Bulmer, based on types cut by William Martin for the Shakspeare Printing Office of William Bulmer. Dedicated to the ideals of fine typography, Martin and Bulmer collaborated on the nine-volume "Boydell Shakspeare" (1792-1802), as well as Poems of Goldsmith and Parnell (1795) and The Chase by William Somerville (1796). "Martin's font combines beauty with functionality, anticipating the modern style of Bodoni while retaining qualities from the transitional style of Baskerville. The type is characteristic of its era and similar to the fonts used in the original English editions of Biography of the Blind. The digital version of Bulmer used in this book was first released in 1994 and redrawn in the Monotype Type Drawing Office by Ron Carpenter following a study of Bulmer's printed works and extensive research into the hot metal versions of the 1930s. "Biography of the Blind was...printed by The Stinehour Press in Lunenburg, Vermont, on 60-pound Glatfelter Offset." The Friends organization has donated five hundred print copies of Biography of the Blind to state libraries and selected international institutions, including 240 copies for distribution by the World Blind Union. NLS has added the book to its collections in both braille and audio formats, with availability to patrons anticipated in early 1997. Copies are still available for purchase by contacting Friends of Libraries for the Blind, 1555 Connecticut Avenue NW, Suite 200, Washington, DC 20036, telephone (202) 462-9600, fax (202) 462-9043. Cost is $16.95 for the paperback edition, $22.95 for hardcover. Prices include shipping and handling. A free annual membership in Friends is included with the purchase of either edition. (photo caption: Prime movers behind the award-winning Biography of the Blind were Robert Wiser (left), designer of the text, and Keith Krueger, executive director of the Friends, which sponsored the reissue of the nineteenth century work. Photo by Yusef El-Amin.) Longtime reader finds NLS friendly NLS staff got to meet a special guest and a particular friend of libraries for the blind and physically handicapped in September 1996. Randy Reid has been reading talking books for more than three decades and has been completely dependent on them for his education. Shortly after Reid and his father visited NLS, Director Frank Kurt Cylke received the following letter. "My son Randy and I are extremely indebted to many members of your staff who gave us an exceptional tour of your facility on Friday morning September 27th. Randy is forty-five, blind, and has cerebral palsy. He started reading talking books when he was eight. Since there was no class in school for his multiple handicaps, he received all his education from talking books. From these books he also learned vocabulary and sentence structure so that at age twenty he memorized the shape of every number and letter and how words were spelled, and started communicating on a word board with raised letters, attached to his wheelchair. You can understand why it has been a dream and a goal of Randy's to visit your library service. So his forty-fifth birthday gift from his Mom and Dad was to fulfill that wish. There were many people who made our visit complete, starting with Officer Jackson, who made the parking arrangements, and Beverly Massie, who arranged for our guide. Freddie Peaco gave us an outstanding presentation of the activities and responsibilities of each department and arranged for further explanations from representatives of each department. She also deciphered Randy's request for a cassette of Magazines in Special Media (magazine index), which he couldn't get at home because no one understood what he wanted. Ruth Foss found the status and book numbers of titles that our own library said were not available. Ed Pitts explained how the books were first made, and Bob Mainhart told us how books were inspected and what happens to bad tapes. Lloyd Rasmussen and Freddie showed Randy how to use the new combination tape and disc player and its advantages and disadvantages compared to his C-1. Linda Redmond popped into our group to meet Randy and make sure his questions, which were many, were all being answered. Michael Moodie gave Randy some souvenirs, which Randy proudly displayed when he returned to his residential facility. Thank you very much for allowing Randy's dream to be fulfilled. Gratefully, Kirk Reid" ("Since there was no class in school for his multiple handicaps, he received all his education from talking books.") About the Friends This nonprofit group supports library programs for blind and physically handicapped persons in the United States and Canada through a number of activities and products. The Friends is associated with national library programs and encourages local Friends groups in the United States and Canada. Individuals, institutions, and corporations may join Friends. For more information, contact Friends of Libraries for Blind and Physically Handicapped Individuals in North America, Inc., 1555 Connecticut Avenue NW, Suite 200, Washington, DC 20036 USA; phone (202) 462-9600; fax (202) 462-9043. Network exchange New York City. Bonnie Birman, new director of the Andrew Heiskell Library for the Blind and Physically Handicapped, says she is "excited about this position because it is new, it is challenging, and it makes an important contribution to the lives of a large segment of our population." Birman has worked in various capacities within the New York Public Library since 1969. Most recently she served as regional librarian for the city's Midtown South Region where she supervised five branches and one specialized unit from 1992 to 1996. She served as a liaison between the branches and the Office of Branch Libraries and between the New Librarians Committee and the Continuing Education Committee. Birman also served on the Internet Advisory Committee and coordinated public relations events involving the community boards, elected officials, and support groups. In addition, the new director has an extensive technological background, having served as microcomputer project director in the Office of Programs and Services from 1989 to 1991. In that position, she administrated service for fifty public-access microcomputers, including procuring hardware, software, and books on technology distributed throughout the New York Public Library system. She served on the organization's strategic planning working group on technology and was a member of the task force on Hypertext and Expert Systems. "Currently, I am working on learning as much as I can about agencies that serve blind and physically handicapped individuals so that we can work closely together," Birman says. She is looking forward to meeting other network librarians and to hosting a tour at Andrew Heiskell Library for the 1997 Northern Conference in May. North Carolina. Francine Martin was appointed regional librarian for the North Carolina Library for the Blind and Physically Handicapped (NCLBPH) as of October 1, 1996. She has worked at NCLBPH since 1988, first serving as collection and circulation librarian for two years, and since 1990 as patron services librarian. Her previous experience includes four years as automation librarian at Roanoke-Chowan Community College in Ahoskie, North Carolina; three years as an elementary school media specialist; and two years as children's librarian at Columbus County Public Library, Whiteville, North Carolina. Martin received a master's degree in library science from East Carolina University, with an undergraduate degree in English. In addition to completing various continuing education courses, Martin recently graduated from North Carolina's two-year Public Manager Program. "I love North Carolina, and I love libraries," says Martin. "The National Library Service for the Blind and Physically Handicapped is the finest in the world. To serve as regional librarian and administer this program for our state is a great honor." She further states, "The North Carolina regional library has a strong tradition of providing personalized service to our state's eligible citizens. I look forward to the challenge of continuing that tradition and exploring avenues for improving service and handling the library's increasing readership and circulation." "We are especially excited about our recent involvement with the State Library of North Carolina's World Wide Web site development team," Martin continues. "One of our goals is to develop the web site and include pertinent information in a user-friendly format for our citizens with disabilities." Martin's plans for the North Carolina regional library also include surveying braille readers to assess NCLBPH's volunteer braille transcription service's current focus and determine its future direction, and to assess space utilization and future needs for housing its collection. "In addition, the State Library of North Carolina is currently undergoing reorganization," Martin states. "Once this project is completed, I look forward to working with staff to develop a long-range plan for the LBPH that will ensure our service continues and that it develops to meet the reading and informational needs of our patrons into the twenty-first century." Maryland. Elsie Leonard, a staff librarian at the Maryland regional library, retired on September 30, 1996, after thirty years of service with the state. Leonard, who began her career as a children's librarian in the public library system, has had a diverse career in librarianship. She has worked in an academic library, a professional library for educators, and finally the regional library serving blind and physically handicapped individuals. During her tenure with the regional, she worked closely with NLS, serving on both the collection development and the equipment advisory committees. Leonard also chaired the Northern Conference of Regional Librarians and coordinated the program when the conference met in Baltimore in 1995. She also moderated its regional program at the biennial conference held in Denver, Colorado. She is anxiously looking forward to "following her own footsteps" and enjoying retirement. Illinois. Children and teen readers in Illinois had the chance to "Travel the Reading Highway" during the summer of 1996. More than 360 children throughout the state participated in the summer reading program based on the statewide reading theme and coordinated through the Illinois regional library and subregional libraries. "It was a record year for us," said regional librarian Barbara Perkis. "We had about 15 percent of our kids participating." The regional library provided broad support for the program by distributing two bibliographies with order forms and an invitation to read for each of several age groups. The library also sent packets to parents, schools, and public libraries to encourage interest in the program. Each subregional library coordinated the program on a local level by creating prizes and keeping in close contact with young readers, who discussed their "travel plans" and reading goals. Reader advisors provided tips to make participants' trips more memorable. Some readers kept travel logs while others reported on their progress by telephone, pictures, or postcards. Some libraries sent readers an enlarged map of Illinois and stickers of places of interest that they might like to know about or visit. When they read and told their reader advisors about three books, they were sent a sticker and a note telling them where to attach it. After traveling a particular distance, some readers received a laminated personalized door hanger and license plate. They stopped at souvenir stands for more stickers, stuffed animals, and balloons. Some celebrated with "Giggles the Clown" at an end-of-the-road party. Every participant received a certificate, but prizes varied from pizza coupons and posters to waist packs, T-shirts, canvas tote bags, and sport water bottles. Teenagers at one subregional library completed a trivia contest in which the winner won a certificate for a CD. The young readers were motivated by prizes, but some became intrigued simply with the prospect of reaching their goals. One girl was determined to reach the ambitious 6,500 minutes she had set for herself. The last week, she called the library three times a day to report and gave up her favorite TV shows so she could read. One day she called to say she remembered at 4:00 a.m that her machine needed to be recharged. So she woke her dad up to find the cord and plug it in! (photo caption: Giggles the Clown entertained some young Illinois readers at the end of their summer reading program, "Travel the Reading Highway.") West Virginia. Fran Fesenmaier has headed the West Virginia Library Commission's Services for the Blind and Physically Handicapped (WVLC-SBPH) since February of 1995. She is a long-time employee of the Commission and served as a reader advisor while working on her master's in library and information science. She completed her studies in December 1994, just before taking the helm of the service. Fesenmaier says she has already completed her first goal of providing departmental access to the West Virginia Union Catalog and LOCIS, as well as NLSNET and the World Wide Web (WWW). She notes, "West Virginia was the thirty-fifth star on the American flag and the thirty-fifth state on NLS's list of WWW locations!" The regional librarian also points out that "an exciting chapter in state, agency, and departmental history is being written as new automated workstations, called INFOMINE (mining for information), are installed in all of West Virginia's public libraries." The workstations have many capabilities and will "ensure that every public library can download applications for service in West Virginia and can access LOCIS. They can also reach our homepage at http://www.wvlc.wvnet.edu/blind/bphhp/html." Fesenmaier faces the challenge of operating with a staff shortage, one casualty of the budget wars of the nineties. But she is grateful for her staff, "a fine, hardworking group of people. Four of our full-time staff of five are receiving training in basic computer applications such as Windows, Microsoft Word, and Excel." She also notes, "WVLC-SBPH's existence has been made much easier because of the dedicated service of office assistant Terry Matheny (who has been at the library for more than twenty years). She has seen the head position change several times in the last ten years." Fesenmaier's goal for 1997 is to form a committee to create a five-year plan for the state, which has a patron base of about 4,000 people and a population of about two million. The committee will consist of librarians from West Virginia's one regional library and five subregional libraries serving blind and physically handicapped readers. Its goal will be to lay a foundation for serving its constituency in the future. Nebraska (Lincoln). Library users throughout Nebraska had the opportunity to discuss talking-book and braille service at a series of advisory committee meetings throughout the state. From May through July, staff of the Nebraska Library Commission, Talking Book and Braille Service, met with nearly 100 talking-book borrowers and other interested individuals in five different locations. The meetings were designed as a "chance for patrons to talk to library staff and as a means for the library to understand how to better personalize service," said Diane Wells, library staff member, who publicized the program. The discussions focused mainly on service concerns and informing patrons about library news and new offerings. The advisory sessions lasted about two hours each and took place in public libraries, a school for visually impaired persons, and a public building. Some were in the form of panel discussions, others were formal presentations with question-and-answer periods. In order to inform patrons and service providers about the sessions, the library sent invitations to all patrons who lived near the session sites and targeted local media through press releases. Advisory committee members helped identify meeting sites and set up the locations. International briefs Australia (Canberra). Some twelve thousand braille books are now available to borrowers throughout Australia from the Australian Braille Library Service. The new service was launched in July 1996 by Governor-General William Deane at the National Library in Canberra. The centralized service replaces a state-by-state system that relied on interlibrary loan to share books. Borrowing took a long time and was hard to administer under the system. "The new arrangement will give people who are blind or vision impaired like myself access to many more titles much more rapidly," said Joan Lederman, president of the Australian Braille Authority and the International Council on English Braille. Some 90 percent of all braille recreational reading books are now available to the country's seven hundred braille readers through an online computer cataloging system. The system provides information about the number of available copies and when borrowed books are due. Readers choose the books from braille, large-print, or disc catalogs, on the Internet, or with a free telephone call. Books are then mailed directly to the readers from libraries administered by members of the Committee of Australian Blindness Agencies. (This report is adapted from Link-Up, a quarterly newsletter of the National Library of Australia.) South Africa. Audio book circulation and braille and recorded book production have increased markedly and many new readers have joined the South African Library for the Blind. Circulation has nearly doubled over five years, rising to 189,000 in 1995. The increase is due to an automated record-keeping system credited with tracking reader profiles more efficiently than did the former manual system. The use of computers by transcribers has increased the production of braille books steadily since 1991, with 445 books produced in 1995. Some 480 new audio books were added to the collection in 1995, bringing the total to 9,177 and marking a 40 percent increase over the number mastered the previous year. Three-hundred-forty-seven new members joined the Audiolib in 1995. (This bulletin is adapted from the 1995 annual report of the South African Library for the Blind.) Australia (New South Wales). The Royal Blind Society (RBS) spent the last year serving more patrons and planning for the future. Highlights of the year include the extension of talking book services to one thousand residents of Queensland, bringing readership to 8,756; the successful trial of a digital recording system for talking books; the establishment of the Australian Braille Library Service; and a 5 percent growth in the number of readers who receive a talking newspaper. Circulation for talking books was 231,864, an increase of 17 percent, while circulation for braille books was 3,373, an increase of 10 percent. Some 6,415 talking books and 6,107 braille books were added to the collection. Also in 1995-1996, 3M Australia sponsored the 3M Talking Book Awards for the ninth year. Presentations were made at a November cocktail party. In October, RBS invited Rosemary Kavanagh, executive director of the Library Services of the Canadian National Institute for the Blind (CNIB), to address the RBS annual general meeting and lead a staff training seminar on current CNIB library service initiatives. Based on Kavanagh's talks, a five-year program was designed that will significantly change the way RBS meets the information needs of its patrons. In the next century, according to a September report, the RBS plans to use digital library and information services. The RBS plans to transmit information using audio digital recording technology distributed through ordinary telephone lines. Patrons would have direct access to a catalog or directory that would provide search engines, databases, electronic libraries, Australian community information directories, and the RBS Internet presence. Patrons would identify information they want RBS to retrieve and transcribe. The patrons would be responsible for purchasing their own equipment. RBS, which acknowledges the needed technology is not yet fully developed, would provide training, support, and advice about the equipment. In addition, RBS would contract its services to help business and government use nonprint media to communicate with people who are blind and vision-impaired and members of the general public. (This information is adapted from the 1996 annual report and a September 1996 report by the Royal Blind Society of New South Wales.) European Community. A consortium of European Union countries is studying a variety of computer-driven communications tools for use by people who are blind and disabled. Specialists in Italy, Greece, the United Kingdom, and Finland are analyzing the technical specifications and uses of currently available communication aids and investigating exactly what equipment various users need to communicate through telephones and computer networks. For example, some blind students in the United Kingdom are testing a prototype computer. Its modes of output are refreshable braille, synthetic and digitized speech, and nonspeech sounds. Input is done with a keyboard, small or large touch tablets with tactile overlays, or a joystick. The prototype would serve as a basis for future communications standards. (This information is from a publication provided by the Royal National Institute for the Blind, Great Britain.) Sensory garden blooms at Oklahoma regional A sensory garden, five years in preparation, has been created on the grounds of the Oklahoma regional library in Oklahoma City. The inner-city garden, named The Hill, was dedicated October 4 after being designed in part by library patrons and people with visual and other disabilities. In addition to fragrant plantings, the area provides walking paths and picnic tables. The garden was conceived by regional librarian Geraldine Adams, who has raised $59,000 to date and continues to add plantings to the plot, which spreads over almost half an acre. Around the perimeter is a handrail with braille directional signs. Amenities include bird feeders, houses, and baths; wind chimes; statuary with braille identifiers; and plantings spaced to provide areas of sun and shade. All the trees, shrubs, and flowers were chosen for their fragrance, texture, or sound. At the entrance is a braille tactile map identifying the layout and features of the landscaped garden. Three different paving textures were used to further orient visitors to their surroundings: Two semicircular sitting areas with benches are paved with brick; walking paths have a rough texture; and eating areas with picnic tables have a smooth concrete surface. The park has sloping ramps throughout for people who use wheelchairs. It is open to everyone, disabled or not. Vicky Golightly, a braille specialist at the library, says she particularly enjoys listening to the rustling of a stand of river cane. "The Hill is an oasis, a haven where you can go and get a respite from the rushing day," she says. Funding for the project has been provided by Oklahomans for Special Library Services, the Margaret Annis Boys Trust Fund through the Oklahoma City Community Foundation, the Kirkpatrick Family Foundation, and unsolicited donations. Says Adams, "I originally had an idea for a walking path, so I had our building architect draw up plans. After I showed the plans around to others in the disability community, the concept for the project just gradually grew into what it is now." (photo caption: Betty Emmons, duplicating equipment operator II (left), and Oklahoma regional librarian Geraldine Adams cut the ribbon to inaugurate The Hill at the Oklahoma Library for the Blind and Physically Handicapped in Oklahoma City.) The Program The National Library Service for the Blind and Physically Handicapped of the Library of Congress publishes books and magazines in braille and in recorded form on discs and cassettes for readers who cannot hold, handle, or see well enough to read conventional print because of a temporary or permanent visual or physical handicap. Through a national network of state and local libraries, the materials are loaned free to eligible readers in the United States and to U.S. citizens living abroad. Materials are sent to readers and returned by postage-free mail. Books and Magazines Readers may borrow all types of popular-interest books including bestsellers, classics, mysteries, westerns, poetry, history, biographies, religious literature, children's books, and foreign-language materials. Readers may also subscribe to more than seventy popular magazines in braille and recorded formats. Special Equipment Special equipment needed to play the discs and cassettes, which are recorded at slower than conventional speeds, is loaned indefinitely to readers. An amplifier with headphone is available for blind and physically handicapped readers who are also certified as hearing impaired. Other devices are provided to aid readers with mobility impairments in using playback machines. Eligibility You are eligible for the Library of Congress program if: þ You are legally blind--your vision in the better eye is 20/200 or less with correcting glasses, or your widest diameter of visual field is no greater than 20 degrees; þ You cannot see well enough or focus long enough to read standard print, although you wear glasses to correct your vision; þ You are unable to handle print books or turn pages because of a physical handicap; or þ You are certified by a medical doctor as having a reading disability, due to an organic dysfunction, which is of sufficient severity to prevent reading in a normal manner. How to Apply You may request an application by writing NLS or calling toll-free 1-800-424-9100, and your name will be referred to your cooperating library. News is published quarterly by: National Library Service for the Blind and Physically Handicapped Library of Congress Washington, DC 20542 All correspondence should be addressed to the attention of Publications and Media Section. Editor: Vicki Fitzpatrick Writers: Jane Caulton, Robert Fistick, Yvonne French, Ruth Nieland, and George Thuronyi