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Frequently Asked Questions (FAQs) Tab |
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Click the Frequently Asked Questions tab to search our knowledge base for answers using drop-down menus and search text. You can view a list of answers, sort answers, and page up or down. Click the down arrow  to sort a column in descending order or click the up arrow  to sort the column in ascending order. To view answer details, click the subject link.
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Answer Details
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An answer details page includes the question and answer. From one of these pages, you can do the following:
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E-mail This Answer - Click this link to send the answer to an e-mail address. You will be prompted for the recipient's e-mail address. |
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Print This Answer
- Click this link to print the answer. |
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Submit Rating - This button allows you to rate the effectiveness of the answer. |
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Ask Your Question Tab |
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When you are unable to find your answer by searching the knowledge base, you can submit a question to our Citizen Response Team.
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Live Help Tab |
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Live Help provides two-way, real-time chat. To chat with a support agent, fill in the fields on this page, then click Submit Request. The next available agent will be with you as soon as possible. Note the hours these services are available. |
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Search Tips |
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Narrow your search |
We have the answers to the most frequently asked questions (FAQs) from the public.
To narrow your search, please select a topic from the drop-down menu. Or enter your question or keyword in the search box. |
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To require words |
Use a plus (+) symbol in front of words to find only documents that contain those words.
| Example: Type +wildlife +bear to find documents that contain both words wildlife and bear. |
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To exclude words |
Use a minus (-) symbol in front of words to exclude documents that contain those words.
| Example: Type wildlife -moose to find documents that contain the word wildlife but not moose. |
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Use uncommon words |
Use uncommon words to retrieve documents with more focused results. |
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For your information... |
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Word Variation |
All search techniques search for different word forms such as singular, plural, and different verb tenses.
| Example: Search for reflect to find documents that contain reflection, reflections, reflected, reflecting or reflects. |
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Back to Starting Point
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