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The ITS Service Desk is now providing support for all USDA eAuthentication
system customers - federal employees, affiliates, collaborators, contractors,
and the general public.
Contact information is as follows:
For routine needs email us at: eAuthHelpDesk@ftc.usda.gov. For emergencies:
1-800-457-3642 The hours of operation are 7:00AM-7:00PM Eastern, Monday through
Friday.
This change has now increased the number of Help Desk agents available for
customer service, especially during peak demand times. Our goal is to provide an
average response time of 3 hours during support hours.
If you need assistance with the eAuthentication system or have questions, the
ITS Service Desk is here to assist you at eAuthHelpDesk@ftc.usda.gov.
Remember, my.NRCS is for NRCS employees only.
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| USDA Directory Corrections |
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| Broken Links |
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Due to the dynamic nature of the internet, links listed on my.NRCS may sometimes
stop working. In some cases the stoppage is temporary, and the link may begin
working again if tried later. In other cases, the web sites themselves have been
moved or shut down. If a broken link is part of the my.NRCS site (https://my.nrcs.usda.gov/),
contact the my.NRCS support team at my.nrcs@nrcs.usda.gov.
For broken links on other sites, you should contact the webmaster of that website.
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| General Questions, Comments, Suggestions |
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For general questions regarding my.NRCS, coments on my.NRCS, or suggestions for
future enhancements, contact the my.NRCS support team at
my.nrcs@nrcs.usda.gov.
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