Chat services are available Monday - Friday: 08:00 AM - 08:00 PM Eastern Time (except Federal Holidays) |
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| Ask us a question about federal agencies, programs, benefits, or services. Currently our chat service is only available in English and only during the hours listed below. |
Hours of Operation:
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Monday - Friday: 08:00 AM - 08:00 PM Eastern Time. |
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Saturday - Sunday: Closed. |
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Federal Holidays: Closed. |
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It is currently Thursday, Jan. 15, 2009 11:12 AM Eastern Time |
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System Requirements:
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Our web chat application works best with systems running Microsoft Internet Explorer version 5.5 or Netscape version 8.1 or higher versions.
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Java must be installed on your computer and enabled in your web browser. Download Java
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You may need to disable pop-up blockers to take advantage of all aspects of our chat service.
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Having a Technical Problem?
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If you experience a technical problem during a chat, or are unable to access our web chat program, we encourage you to call us at 1-800-FED INFO (1-800-333-4636) or e-mail us your question. Please view our accessibility policy for more information.
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Privacy Notice:
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Visitors that use our web chat service are anonymous. We can't identify you, but you should not enter any information that is private, such as a social security number. Although USA.gov has taken measures to protect your privacy, we cannot guarantee the security of any information you send over the Internet. We will review records of web chat sessions for purposes of quality control and evaluation.
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