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This paper identifies key methodological issues affecting quality of data in the evaluation of remote reference services. Despite a growing number of studies in this area, no comprehensive effort has been made to identify potential problems and suggest solutions. The strategies proposed in this paper offer practical ways in which libraries can improve the overall quality and usefulness of data gathered in remote reference evaluation studies.
The topic of academic/research librarians with subject doctorates is largely unexplored in the literature, despite recent efforts to recruit them. Based on survey data gathered from non-LIS doctorate holders currently working in U.S. and Canadian academic/research libraries, this article highlights data and trends relating to these librarians, focusing on their demographic profile, educational background, paths into librarianship, and range of positions. It is important not only to provide vital information to the academic/research library community about these librarians as a distinct and potentially sought-after group but also to communicate their experiences to advanced-degree holders considering a career in librarianship.
Knowing how to select, organize, and use information in order to solve problems, handle new situations, and continue learning are key issues in the teaching and learning scenario in contemporary society. Teaching these skills is particularly critical for European universities and is currently recognized as vital in the context of the European Higher Education Area (EHEA). Information literacy forms the basis for lifelong learning. It is common to all disciplines, to all learning environments, and to all levels of education. It enables learners to master content and extend their investigations, become more self-directed, and assume greater control over their own learning. In the face of this need for an information literate society, diverse approaches, especially involving e-learning resources and portals, have been developed and put forward. The aim of this paper is, first, to offer an outline of the relevance of knowledge transfer and information skills in a context of student-centered learning and, second, to provide a succinct analysis of some recent Spanish academic experiences in this area.
Librarians at Washington State University Vancouver helped the campus develop a method of assessing its General Education Program, a program based on university learning goals, one of which is information literacy. The assessment method, which relies on an electronic portfolio (ePortfolio) along with rubrics to evaluate work in the ePortfolio, enables the librarians to evaluate their information literacy program based on ACRL best practices guidelines, authentic assessment techniques, and the tenets of phenomenography. This paper will describe the library's use of this assessment method, while looking at the advantages and disadvantages of this process for assessment.
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