goto Indian Health Service home page  Indian Health Service:  The Federal Health Program for American Indians and Alaska Natives

 
IHS HOME ABOUT IHS SITE MAP HELP
goto Health and Human Services home page goto Health and Human Services home page
NULL
Home

In The News

Overview

Background

IHS Projects

Clinical Areas

Resources

Documents &
Presentations

Grants

Partners

Contact Info
Your Heading Goes Here

 

Cultural Barriers


A major cultural barrier for distance education and medicine is the inability or hesitance by providers themselves to incorporate technology into service delivery.  Once in place, many telemedicine applications are possible by adding periperhals such as an otoscope, dermasope, or electronic stethescope.  One IHS service unit director whose hospital had low telemedicine use pointed out that a successful program required 15-20 clinical and support staff buy-in before it could realize its full potential. Others said that an administrative advocate was useful, but a clinician advocate was a necessity to demonstrate use and benefits.

This technology cultural barrier is also evident at lower levels.  The Alaska Telemedicine Test Bed project deployed mainly ear, eye and throat telemedicine services using community health aides who meet a minimum 6th grade education requirement and have four weeks of health training.  The 26-villages recorded over 6,000 consults in three years.  Project success is attributed three factors.  The technology was simple and easy for aides to understand those benefits for themselves and the village.  Secondly, a coordinator established a personal relationship with the aides and coached them when usage dropped or through a problem.   Lastly, the project is easily replicated and sustainable by using a plain old telephone to transfer images for remote consultation.

This project recognized that time has a relationship to the geographic and remoteness of Alaska.  Seven minutes to transmit an image is not a long time compared to a 2-week waiting on exchange of medical information to and from Anchorage or the cost of an emergency transport or scheduled clinic visit.  This concept is being changed in Alaska because the universal service discount program now includes long distance charges in the discount calculations.  In Fund Year 2, ninety-two Alaskan villages received $4 of the $6 million approved nationwide for subsidies.  This amount, however, may be lowered based on paperwork showing actual installation of satellite services.  Local villages or outside programs pick-up a portion of the actual cost so there is an incentive to select a cost efficient telecom costs.

 

Previous - Home - Next