Payment Options - Debt Management Center

Debt Management Center
Payment Options

Pay By Phone or Online
For your convenience and fast results, you can pay by phone (1-800-827-0648) or online www.pay.va.gov by using one of the following:

VISA
Master Card
American Express
Discover/NOVUS
Diners Club
Electronic Funds Transfer
Debit Cards with MasterCard or VISA Logos

Pay By Western Union® Quick Collect®
You may send us a payment from any nearby Western Union Agent location, or by visiting www.westernunion.com

The Western Union Agent or the website will require a host city code to complete the Quick Collect Transaction. Our host code is VADMC.

Pay By Mail
Make your check or money order payable to the "U.S. Department of Veterans Affairs" and print your full name and VA file number or Social Security Number on the payment to ensure proper credit.

Mail your payment to the following address:

U.S. Department of Veterans Affairs
Debt Management Center
P.O. Box 11930
St. Paul, MN 55111

Pay By Monthly Payments
If you are unable to pay your debt in full, we will work with you to establish an acceptable monthly payment plan. To take advantage of this option, please mail a letter indicating the amount you can pay on a monthly basis along with a completed Financial Status Report.

Mail your letter and a completed Financial Status Report to the address listed above. To expedite the processing, you may fax your letter and completed Financial Status Report to (612) 970-5688.

Please be sure to complete Block 24B on the Financial Status Report to indicate the amount you propose to pay monthly. You may also send a payment with the correspondence. We will contact you and let you know if the proposed monthly payment plan is acceptable.

Pay By Monthly Offsets
If you receive a monthly benefit check from the VA and we advised you that we plan to offset the entire check amount to apply to your debt, you can request a smaller offset amount.

If the offset amount you propose can liquidate the debt within a one-year timeframe or less, you do not need to complete a Financial Status Report.
If the timeframe exceeds one year, you need to follow the same procedures as specified in the Pay By Monthly Payments section listed above.

If you have any questions, please contact us via phone (800) 827-0648 or e-mail dmc.ops@va.gov

YOUR PRIVACY IS IMPORTANT TO US. PLEASE READ THE FOLLOWING:

Privacy Act Information: VA collects debts under authority of 38 C.F.R. 1.900 et seq. The information you furnish on checks, including the beneficiary's Social Security or VA claim numbers, is used to associate a payment with an account receivable record so that we may properly credit the account. Disclosure is voluntary. However, without disclosure, a payment transaction cannot be processed. The information on your check is confidential and protected from unauthorized disclosure by 38 U.S.C. 5701. The information may be disclosed outside the Department of Veterans Affairs (VA) only when authorized by the Privacy Act of 1974, as amended. The routine uses for which VA may disclose the information can be found in VA systems of records, including 58VA21/22, Compensation, Pension, Education and Rehabilitation Records-VA, and 88VA244, Accounts Receivable Records-VA. VA systems of records and alterations to the systems are published in the Federal Register. Any information provided by you, including the beneficiary's Social Security or VA claim numbers, may be used in computer matching programs conducted in connection with any proceeding for the collection of an amount owed by virtue of the beneficiary's participation in any benefit program administered by VA.

Reviewed/Updated Date: October 21, 2008