Did You Know?
The Citizen Services Cost Calculator received the 2006 CIO Leadership award at IRMCO in April 2006, and the new version is expected to be released in July 2008.
Related Resource
Call Center and Service Desk Calculators from High Tech High Touch Solutions, inc.
Contact Center ServicesAnswering the Public's Call |
 |
Tools
Procurement Toolkit
Our Procurement Tool Kit is designed to help you prepare the necessary documents to help speed your USA Contact procurement process. We can issue a request for quotation to our 9 vendors, receive their responses, award a task order, and be operational in weeks rather than months. » Find out more
Citizens Services Cost Calculator
How much funding will you need for starting a new contact center or modifying an existing program? Is it cheaper to run a program in-house or should you outsource? What technology is available and what are the costs? Want to learn more about the cost of operating or adding services to a contact center? » Find out more
