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Vaccine Management System (VACMAN)
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VACMAN Newsletter

February 28, 2005


Shipping Addresses May Be Too Long for Merck Orders

Some projects have reported problems with shipments from Merck to providers. This is because of insufficient or incorrect address information. Merck's system currently allows 20 characters in each of two address lines. VACMAN allows 35 characters in two address lines, which complies with Electronic Data Interchange (EDI) standards. Merck is working on compliance, but in the meantime, its system has truncated some VACMAN provider addresses to the point that shipments became delayed or undeliverable. The VACMAN team recommends that you review the Providers screen, Shipping Address and 2nd Address Line fields, to ensure that the first 20 characters of each line contain the pertinent information.

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Does Your Project Have a Shared Drive?

Some projects have reported problems with saving files to a common, or shared, drive on their computers. These users indicate that they can only save files to their respective C: drives. If this is the case at your project, request that your IT staff establish access rights to a shared drive for VACMAN users. You can then export data to a common destination accessible to all users.

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Today's Help Desk Tips

Can't exit a stubborn screen? Use the Esc (Escape) key on your keyboard anytime you can't get rid of the current screen. The Esc key will close the current screen without saving any changes made after the last Save.

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This page last modified on March 1, 2005

   

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