Summary

As of August 1994, the Immigration and Naturalization Service (INS) had eliminated its equal employment opportunity (EEO) complaint backlog of cases filed before fiscal year 1993. Although 141 of these complaints remained in the inventory, all of these complaints were either awaiting a hearing before the Equal Employment Opportunity Commission or were awaiting a final agency decision at the Justice Department. INS consistently reduced the average number of calendar days for processing EEO discrimination complaints during fiscal years 1989 to 1993. INS more than tripled EEO program resources during fiscal years 1993 and 1995. The INS EEO Task Force made 36 recommendations for improving the representation of African-Americans and other minorities. According to the EEO Director, 34 of these recommendations are being implemented. Between September 1992 and September 1994, INS promoted about 1,000 employees to supervisory and managerial jobs. Minority employees accounted for about 40 percent of the promotions, while women accounted for about 32 percent. African-American men and women accounted for about 11 percent of the promotions.