<DOC> [108 Senate Hearings] [From the U.S. Government Printing Office via GPO Access] [DOCID: f:92386.wais] S. Hrg. 108-364 REVIEW OF THE GENERAL ACCOUNTING OFFICE REPORT ON FEMA'S ACTIVITIES AFTER THE TERRORIST ATTACKS ON SEPTEMBER 11, 2001 ======================================================================= HEARING before the SUBCOMMITTEE ON CLEAN AIR, CLIMATE CHANGE, AND NUCLEAR SAFETY and the COMMITTEE ON ENVIRONMENT AND PUBLIC WORKS UNITED STATES SENATE ONE HUNDRED EIGHTH CONGRESS FIRST SESSION __________ SEPTEMBER 24, 2003 __________ Printed for the use of the Committee on Environment and Public Works U.S. GOVERNMENT PRINTING OFFICE 92-386 PDF WASHINGTON : 2005 _____________________________________________________________________________ For Sale by the Superintendent of Documents, U.S. Government Printing Office Internet: bookstore.gpo.gov Phone: toll free (866) 512-1800; (202) 512-1800 Fax: (202) 512-2250 Mail: Stop SSOP, Washington, DC 20402-0001 COMMITTEE ON ENVIRONMENT AND PUBLIC WORKS one hundred eighth congress first session JAMES M. INHOFE, Oklahoma, Chairman JOHN W. WARNER, Virginia JAMES M. JEFFORDS, Vermont CHRISTOPHER S. BOND, Missouri MAX BAUCUS, Montana GEORGE V. VOINOVICH, Ohio HARRY REID, Nevada MICHAEL D. CRAPO, Idaho BOB GRAHAM, Florida LINCOLN CHAFEE, Rhode Island JOSEPH I. LIEBERMAN, Connecticut JOHN CORNYN, Texas BARBARA BOXER, California LISA MURKOWSKI, Alaska RON WYDEN, Oregon CRAIG THOMAS, Wyoming THOMAS R. CARPER, Delaware WAYNE ALLARD, Colorado HILLARY RODHAM CLINTON, New York Andrew Wheeler, Majority Staff Director Ken Connolly, Minority Staff Director ------ Subcommittee on Clean Air, Climate Change, and Nuclear Safety GEORGE V. VOINOVICH, Ohio, Chairman MICHAEL D. CRAPO, Idaho THOMAS R. CARPER, Delaware CHRISTOPHER S. BOND, Missouri JOSEPH I. LIEBERMAN, Connecticut JOHN CORNYN, Texas HARRY REID, Nevada CRAIG THOMAS, Wyoming HILLARY RODHAM CLINTON, New York (ii) C O N T E N T S ---------- Page SEPTEMBER 24, 2003 OPENING STATEMENTS Carper, Hon. Thomas R., U.S. Senator from the State of Delaware.. 23 Clinton, Hon. Hillary Rodham, U.S. Senator from the State of New York........................................................... 15 Jeffords, Hon. James M., U.S. Senator from the State of Vermont.. 8 Voinovich, Hon. George V., U.S. Senator from the State of Ohio... 1 Letter to The President...................................... 11 WITNESSES Brown, Michael D., Under Secretary of Emergency Preparedness and Response, Department of Homeland Security...................... 5 Prepared statement........................................... 155 Response to additional question Senator Jeffords............. 160 Hecker, JayEtta, Director of Physical Infrastructure Issues, General Accounting Office...................................... 25 Prepared statement..........................................161-193 Responses to additional questions from: Senator Jeffords......................................... 201 Senator Voinovich........................................ 203 Larson, Bud, associate director, New York City Office of Management and Budget.......................................... 147 Prepared statement........................................... 310 Responses to additional questions from Senator Jeffords...... 312 Shipley, Dale, executive director, Ohio Emergency Management Agency, on behalf of the National Emergency Management Association.................................................... 145 Application Packet for the State Disaster Relief Program, September 2001............................................275-307 NEMA, Issues and recommendations for possible amendments to the Stafford Act to better address catastrophic disasters.. 308 Prepared statement........................................... 269 Skinner, Rick, Deputy Inspector General, Department of Homeland Security....................................................... 28 Prepared statement........................................... 252 Responses to additional questions from Senator Jeffords...... 268 ADDITIONAL MATERIAL Charts: Compensation of Losses....................................... 197 Differences in this Public Assistance Approach............... 200 Economic Revitalization...................................... 199 Federal Assistance to the New York City Area (FEMA, HUD, DOT, and Liberty Zone Tax Benfits).............................. 195 Infrastructure Restoration................................... 198 Initial Response............................................. 196 Ohio Infrastructure Impact for Federal FY 2003............... 273 Reports: Federal Emergency Management Agency, FEMA's Delivery of Individual Assistance Programs: New York--September 11, 2001.......................................................36-105 General Accounting Office: Major Management Challenges and Program Risks, Federal Emergency Management Agency (FEMA)....................106-144 Disaster Assistance, Information on FEMA's Post 9/11 Public Assistance to the New York Area................204-251 REVIEW OF THE GENERAL ACCOUNTING OFFICE REPORT ON FEMA'S ACTIVITIES AFTER THE TERRORIST ATTACKS ON SEPTEMBER 11, 2001 ---------- WEDNESDAY, SEPTEMBER 24, 2003 U.S. Senate, Committee on Environment and Public Works, Subcommittee on Clean Air, Climate Change, and Nuclear Safety, Washington, DC. The subcommittee met, pursuant to notice, at 9:02 a.m. in room 406, Senate Dirksen Building, the Hon. George V. Voinovich (chairman of the subcommittee) presiding. Present: Senators Voinovich, Jeffords, Clinton, and Carper. OPENING STATEMENT OF HON. GEORGE V. VOINOVICH, U.S. SENATOR FROM THE STATE OF OHIO Senator Voinovich. The subcommittee will come to order. Good morning all. Today's hearing continues our ongoing oversight of the Federal Emergency Management Agency. This oversight has long been a priority for the Environment and Public Works Committee. It is my intention as chairman of this subcommittee to continue this strong oversight. Today's hearing is also the first FEMA oversight hearing we have held since the Agency was transferred into the Department of Homeland Security. The attacks of September 11 were unprecedented in scope and have served as a catalyst for major reform within the Federal Government in its ability to prevent and respond to such events in the future. Also unprecedented was our Nation's response to the attacks. Thousands of workers and volunteers from around the country responded to those in need at the World Trade Center and the Pentagon, including 74 Ohioans who arrived in New York City within 24 hours of the attacks as part of Ohio Task Force One, one of FEMA's urban search and rescue teams. The attacks of September 11 were the most costly disaster in U.S. history. President Bush pledged $20 billion in aid, and approximately $7.4 billion of it is being distributed through FEMA's Public Assistance Program. The Public Assistance Program is used throughout the country to provide grants to State and local governments to respond and to recover from disasters. In order to ensure that FEMA was properly carrying out its obligations in response to the attacks, Chairman Inhofe, Senator Jeffords, Senator Clinton, and I requested that GAO look into the three aspects of FEMA's response: No. 1, what activities the Agency supported in New York through its Public Assistance Program; No. 2, how this response differed from their approach to providing public assistance in past disasters; and, No. 3, what implications this approach may have on the delivery of public assistance should other major terrorist attacks occur. I understand that GAO has completed its review and analysis of FEMA's actions. I look forward to hearing from GAO about what they found. Also, in response to the attack, members of the committee on both sides of the aisle, including myself, worked with the Administration to create the Department of Homeland Security and move several administrative agencies, including FEMA, into that department. Members of this committee have also worked with the Administration to ensure that they have all the tools necessary to prevent events of this magnitude from happening again. To this date, this has not been an issue where we have kept partisanship in check. There is no questioning the fact that we must be able to prevent a repeat of that terrible day and hope that we will be able to keep politics away from this issue as we look back at those events and our response to them. As members of this subcommittee know, the Homeland Security Act of 2002 created the Department of Homeland Security, established a directorate of emergency preparedness and response, and transferred the functions, personnel, assets, and liabilities of FEMA, along with several other administration systems and offices, into that directorate. The Act also defined the homeland security role of FEMA, maintains FEMA as the lead agency for Federal response established by Executive Order, and requires that the FEMA Director revise the plans to reflect the establishment of the Department of Homeland Security. The creation of the Department of Homeland Security is the largest reorganization of Federal agencies and activities since the creation of the Department of Defense back in 1947. I have commented that it was much more difficult because of the connectivity of the departments than the 1947 reorganization. We are pretty clear. Some of these agencies that thread was rather thin. Any reorganization will need more time to be fully implemented and will take even longer before all of the structural stresses in the new department can be identified, let alone resolved. I can tell you that as a former mayor and Governor who undertook reorganizations, they are not done overnight. It takes a long time in order to get them done properly. We are interested, though, that in the process of going through this reorganization that FEMA continues to perform its duties adequately during the transition period. In other words, it is not good enough to just have a reorganization. Everybody is in limbo. The agencies within Homeland Security that were functioning before should continue to function so that they provide the services that they are supposed to perform. During the debate on the Homeland Security Act, I included the first government-wide workforce reform since the Civil Service Reform Act of 1978, 25 years ago. I am hopeful that these new flexibilities which all Federal agencies now will use will complement the specific human capital authorities granted to the department which is still in the process of establishing its personnel system. I have been very pleased to hear from union leadership that the work of the Department of Homeland Security personnel system design team has been inclusive and collaborative. They have taken their time. They have not rushed this thing through. I would be interested in hearing any observations the witnesses may have on how these workforce flexibilities are helping FEMA manage its critically important part of the Homeland Security team. I think when Joe Allbaugh was here testifying before us he talked about the human capital crisis that they were experiencing in FEMA where many of the people who participated in 9/11 afterwards reevaluated their relationship with their families and decided that those eligible retire. Finally, at a hearing conducted by the subcommittee on the attacks last year, I learned that members of the FEMA teams that responded to the call for assistance to Ground Zero have been denied health coverage. In response, I sent letters to former FEMA Director, Joe Allbaugh and Secretary of Labor Elaine Chao asking them to develop a process for providing these workers the health care coverage they need and deserve. I would like to know what process has been put in place to prevent such denials of coverage and eliminate any confusion surrounding the filing process if it happens again. It is extremely important that we take care of these individuals. Whether people want to be first responders in the future depends on how first responders from the World Trade Center are treated. In order to ensure that those brave souls that respond to, as well as those who live and work in the area of a disaster, are protected, monitored, and informed of risks. Senator Clinton and I have introduced the Disaster Area Health and Environmental Monitoring Act of 2003. This important legislation was reported out of committee on July 30. I would like to hear any comments that our witnesses may have in regard to that legislation. Our first witness today is the Under Secretary of Emergency Preparedness and Response, Department of Homeland Security, Michael D. Brown. On the second panel we have JayEtta Hecker, Director of Physical Infrastructure Issues, General Accounting Office; and Rick Skinner, Deputy Inspector General, Department of Homeland Security. The third panel consists of Dale Shipley, executive director, Ohio Emergency Management Agency, on behalf of the National Emergency Management Association. I worked with Dale while I was Governor of Ohio. He has done an outstanding job for our State. We also have Bud Larson, associate director, New York City Office of Management and Budget. I thank each of our witnesses for coming here to discuss these issues today. I look forward to their testimony. Mr. Brown, we are looking forward to your testimony this morning. You may begin. [The prepared statement of Senator Voinovich follows:] Statement of Hon. George V. Voinovich, U.S. Senator from the State of Ohio The Hearing will come to order. Good morning. Today's hearing continues our ongoing oversight of the Federal Emergency Management Agency (FEMA). This oversight has long been a priority for the Environment and Public Works Committee, and it is my intention as chairman of this subcommittee to continue this strong oversight. Today's hearing is also the first FEMA oversight hearing we have held since the Agency was transferred into the Department of Homeland Security. The attacks of September 11 were unprecedented in scope and have served as a catalyst for major reform within the Federal Government and its ability to prevent and respond to such events in the future. Also unprecedented was our nation's response to the attacks. Thousands of workers and volunteers from around the country responded to those in need at the World Trade Center and the Pentagon, including 74 Ohioans, who arrived in New York City within 24 hours of the attacks as part of Ohio Task Force One one of FEMA's Urban Search and Rescue Teams. The attacks of September 11 were the most costly disaster in U.S. history. President Bush pledged $20 billion in aid and approximately $7.4 billion of it is being distributed through FEMA's public assistance program. The public assistance program is used throughout the country to provide grants to State and local governments to respond to and recover from disasters. In order to ensure that FEMA was properly carrying out its obligations in response to the attacks, Chairman Inhofe, Senator Jeffords, Senator Clinton, and I requested that the GAO look into three aspects of FEMA's response: <bullet> What activities the Agency supported in New York through its public assistance program; <bullet> How this response differed from the approach to providing public assistance in past disasters; and <bullet> What implications this approach may have on the delivery of public assistance should other major terrorist attacks occur. I understand that GAO has completed its review and analysis of FEMA's actions and I look forward to hearing from GAO about what they have found. Also in response to the attacks, members of this committee on both sides of the aisle including myself worked with the Administration to create the Department of Homeland Security and move several Administration agencies including FEMA into the Department. Members of this committee have also worked with the Administration to ensure that they have all of the tools necessary to prevent events of this magnitude from ever happening again. To date, this has been an issue where partisanship has been kept in check because there is no questioning the fact that we must be able to prevent a repeat of that terrible day. I hope that we will be able to keep politics away from this issue as we look back at those events and our response to them. As members of this subcommittee know, the Homeland Security Act of 2002 created the Department of Homeland Security, established a Directorate of Emergency Preparedness and Response, and transferred the functions, personnel, assets and liabilities of FEMA (along with several other Administration Systems and Offices) into that Directorate. The Act also defined the homeland security role of FEMA, maintains FEMA as the lead agency for the Federal Response Plan established by Executive Order, and requires the FEMA director to revise the Plan to reflect the establishment of DHS. The creation of the Department of Homeland Security is the largest reorganization of Federal agencies and activities since the creation of the Department of Defense in 1947. Any reorganization of this magnitude will need some time to be fully implemented and will take even longer before all of the structural stresses in the new Department can be identified, let alone resolved. I along with my colleagues on the committee am interested in making sure that FEMA continues to perform its duties adequately during this lengthy transition period. During debate on the Homeland Security Act, I included the first government-wide workforce reforms since the Civil Service Reform Act of 1978 25 years ago. I am hopeful that these new flexibilities, which all Federal agencies now may use, will complement the specific human capital authorities granted to the Department, which is still in the process of establishing its personnel system. I have been pleased to hear from union leadership that the work of the DHS personnel system design team has been inclusive and collaborative. I would be interested in hearing any observations the witnesses might have on how these workforce flexibilities are helping FEMA manage its critically important part of the Department of Homeland Security team. Finally, at a hearing conducted by this committee on the attacks last year, I learned that members of the FEMA teams that responded to the call for assistance at Ground Zero had been denied health coverage. In response, I sent letters to former FEMA Director Joe Allbaugh and Secretary of Labor Elaine Chao asking them to develop a process for providing these workers the health coverage they need and deserve. I would like to know what process has been put in place to prevent such denials of coverage and eliminate any confusion surrounding the filing process from happening again. It is extremely important that we take care of these individuals because whether people want to be first responders in the future depends on how first responders from the World Trade Center are treated. In order to ensure that those brave souls that respond to as well as those that live and work in the area of a disaster are protected, monitored, and informed of risks, Senator Clinton and I have introduced the Disaster Area Health and Environmental Monitoring Act of 2003 (S. 1279). This important legislation was reported out of the committee on July 30, and I would like to hear any comments that our witnesses have on it. Our first witness today is the Under Secretary for the Emergency and Response Directorate in the Department of Homeland Security, Michael Brown. On the second panel, we have JayEtta Hecker from the General Accounting Office and Rick Skinner who is the Deputy Inspector General of the Department of Homeland Security. On the final panel, we will hear from Bud Larson from New York City and the executive director of the Ohio Emergency Management Agency, Dale Shipley. I thank each of our witnesses for coming here to discuss these issues today, and I look forward to their testimony. STATEMENT OF MICHAEL D. BROWN, UNDER SECRETARY OF EMERGENCY PREPAREDNESS AND RESPONSE, DEPARTMENT OF HOMELAND SECURITY Mr. Brown. Thank you, Mr. Chairman. Thank you for having me here today. I certainly appreciate your comments about having gone through the reorganization in Cleveland and all the things you had to do to do that. I know you appreciate some of the challenges that we have as we put this together. Since becoming a part of the Department of Homeland Security, the Federal Emergency Management Agency has continued its traditional role of leading the Nation to prepare for, respond to, recover from, and mitigate against disasters of all types and of all hazards. Over the last 2 weeks, we have worked closely with the State and our Federal partners to effectively prepare for and respond to Hurricane Isabel--all within the structure of the Department of Homeland Security. DHS brought its resources to bear in response to Hurricane Isabel in order to protect the public. We deployed two new assets, including the National Disaster Medical Systems teams, in response to Hurricane Isabel. The U.S. Coast Guard also deployed its assets to assist us in the response effort. All of our response efforts have been coordinated department-wide through Homeland Security and through its Emergency Operations Center. Prior to joining Homeland Security, the focus of our disaster programs at FEMA was that of an all-hazards approach. This focus remains today. It fact, it benefits more from a global perspective of the Department of Homeland Security and its related components. I am proud of our response to Hurricane Isabel because it clearly demonstrates our steady improvement in coordinating and leading Federal, State, and local response efforts to protect life and property in times of disasters. There was a seamless collaboration of different response elements in the Department, as well as those in other Federal departments and agencies, which allowed for an effective and rapid pre-positioning of disaster assets and capabilities throughout the Eastern United States to quickly provide any assistance needed by States and communities to protect the life and property of those citizens. At FEMA, we are proud to be a part of the Department of Homeland Security in doing our part to secure the homeland. I am proud to lead this organization. On behalf of the Secretary and President Bush, it is made up of so many really good individuals, such as, the urban search and rescue teams and others, who put their lives on the line daily to protect this country and to make it more secure. FEMA's greatest asset is, indeed, our people. As we have transitioned into Homeland Security, we have continued our efforts to ensure that our workforce remains one of the finest in the Federal Government through the development of a comprehensive strategic Human Capital Plan. We have also continued to work to integrate the new missions into FEMA's existing structure. The good work that FEMA continues to do after being incorporated into Homeland Security is a commentary on how well the transition has gone to date. Since the March 1 transition into Homeland Security, FEMA has provided disaster relief in over 50 presidentially declared disasters and emergencies in 32 different States and two Territories, ranging from Alaska to New York to American Samoa. When I have traveled to disaster areas, I have had the opportunity to meet some of the victims. Secretary Ridge, the President, and I just did that over the past 3 or 4 days. The victims' lives have been totally devastated. They have lost family members. They have lost things that they will never be able to replace. They have lost their homes. I truly cannot adequately describe in words the impact of looking into the eyes of people who have simply lost everything. But when things are at their absolute worst, I believe that our people in FEMA and the Homeland Security Department are at their best. I am extremely proud to be a part of this organization. I am constantly impressed with the Agency's ability to quickly and efficiently put individuals on the ground, to provide assistance to those in need, and to get the process of disaster recovery underway immediately. But we cannot rest on our past achievements. The key to our continued improvement is to take these lessons and incorporate them into our planning, our doctrine, and our procedures so that we do even better the next time. The transition into Homeland Security offers new opportunities to make such improvements. FEMA is actively participating in the effort to develop the National Response Plan and the framework for the National Incident Management System. As directed by the President, the goal is to establish a single comprehensive National Incident Management System that provides for the integration of separate Federal response plans into a single all-discipline, all-hazards, national response plan. We are also consolidating and integrating our existing and our new disaster response assets, our new teams, our current systems, new programs, and responsibilities to create a more unified and comprehensive all-hazards disaster response capacity. We are looking into new approaches that can result in greater efficiencies and effectiveness in our disaster response activities. I am really confident that over time we will be able to introduce a new response culture, one that will enable us to elevate our operational response capabilities to a higher level of proficiency and ensure better protection of and service to the American people. Homeland Security also remains committed to helping firefighters improve their effectiveness and to stay safe. The responsibilities of the fire service have increased since 9/11, and as you know very well, Senator, include planning for and responding to possible terrorist attacks. So far, just this year, Homeland Security has awarded over $250 million of $745 million appropriated by Congress to fire departments through the Assistance to Firefighters Grant Program. I will digress for just a second. As I met with some of those firefighters, and as we have given those grants out, it is absolutely incredible how important the grants are to those firefighters and those fire departments. In some places they actually have to borrow boots and personal protective gear from other departments to do their job. To me, that is just not acceptable. When we have to respond to a terrorist attack or a natural disaster, and people start backfilling from department-to- department, it is absolutely essential that all departments in this country be equipped to respond to anything. That program helps us do that. I just want to thank you, Senator, for helping us in that regard. With the formation of Homeland Security, we have the opportunity to better serve our State and local governments and our first responders by bringing together the various terrorism and emergency preparedness grant programs that were scattered throughout the Federal Government. The Secretary has announced plans to centralize these programs within a single office in Homeland Security to make them even more accessible to its customers. State and local authorities will now have a single point of contact for both terrorism and emergency preparedness efforts, one access point to obtain critical grant funding. With regard to today's hearing, the committee has expressed interest in the GAO report on the public assistance program as implemented in New York following the September 11 attacks. While the GAO report does not address FEMA's performance or provide specific recommendations, it does note some differences in the delivery of assistance that I would like to take this opportunity to emphasize. FEMA implemented the Public Assistance Program, which provides State and local governments reimbursement for debris removal, emergency protective measures, or the repair or replacement of damaged public facilities. However, the Consolidated Appropriations Resolution of 2003 provided some additional flexibility that allowed recovery operations to move more quickly. The Resolution directed FEMA to fund non-Stafford Act related projects with any remaining funds from the appropriation they received for the September 11 terrorist attacks after all eligible projects have been funded. But this flexibility did not forfeit the accountability or detract from the effectiveness of the programs. In summary, as part of the Department of Homeland Security, FEMA has continued to carry out its mission to prepare for, respond to, recover from, and mitigate against disasters and emergencies caused by all hazards. We will continue to do so. Again, Senator, I appreciate the opportunity to testify before your subcommittee today. I would be happy to answer any questions that you or Senator Jeffords might have. I would ask that my written statement be placed in the record in its entirety. Senator Voinovich. Thank you. We have been joined by Senator Jeffords, the ranking member of this committee. Senator Jeffords, do you have any remarks that you would like to make? OPENING STATEMENT OF HON. JAMES M. JEFFORDS, U.S. SENATOR FROM THE STATE OF VERMONT Senator Jeffords. No, I do not want to interfere with the proceedings. I would just as soon have them made a part of the record. Senator Voinovich. Thank you. Without objection, so ordered. [The prepared statement of Senator Jeffords follows:] Statement of Hon. James M. Jeffords, U.S. Senator from the State of Vermont Mr. Chairman, thank you for holding this hearing today. It is a little disturbing for me to see the words ``General Accounting Office Report'', which often precede what some might consider to be a mundane financial disclosure statement, preceding the words ``September 11th'' which was such an emotional, traumatic moment in our nation's history for everyone in our country, and particularly for the people directly affected by it. I will never forget my visit to Ground Zero. I hope that September 11 is an event that will never be repeated, on any scale, in our country. However, I believe that it is critical for us to be prepared, should such an event occur. I want to do everything I can to ensure that our level of preparedness goes up, not down, as we move into the future. One of the best ways is to evaluate our performance on September 11, and find ways that we can improve. That is why I asked for this GAO report with my colleagues, Senator Smith of New Hampshire, Senator Clinton of New York, and Senator Voinovich. Since Senator Inhofe became Chairman of this committee, we have continued working on this issue with the same bi-partisan rapport I enjoyed with Senator Smith, and I appreciate that. The GAO report finds that there were multiple activities performed by FEMA at the World Trade Center that were outside of the norm. Congress explicitly authorized many of these activities. The GAO report also finds that due to the departure from standard emergency response and recovery operations, there is some uncertainty about what the Federal response to another terrorist attack would be, should one occur. It is imperative that this committee, with jurisdiction over the nation's emergency preparedness and response activities, consider whether any changes to FEMA's legislative authorities are required to ensure that the nation's ability to respond to a terrorist attack improves after September 11th. I look forward to hearing more detail on the conclusions of the GAO. The EPA Inspector General raising questions about the government's response to the World Trade Center collapse. In addition to troubling revelations about the White House's Council on Environmental Quality influencing EPA's public communications, the report questions the extent and adequacy of the post-September 11 indoor air cleanup program. This program was funded, in part, by FEMA, and I believe that we need to examine whether there are additional steps that FEMA, in conjunction with other governmental agencies, should take today to protect the health of all New Yorkers. In reviewing the activities of FEMA in September 2001, we will be reviewing the activities of a robust agency, with extensive experience in all-hazards planning, preparing, response, and recovery, and with a tradition of providing quick response to people in immediate need. Vermont has a long history with emergency management my colleague and friend, Senator Bob Stafford of Vermont, served as chairman of this committee for many years and ushered the Stafford Act through this committee and the legislative process in 1974. The Stafford Act gave structure to an emergency response process where virtually none existed in the past. As Chairman of this committee during the 107th Congress, I expressed grave concerns since the proposal to incorporate FEMA into the Department of Homeland Security first came to my attention. I was concerned at that time that the robust agency we saw jumping every hurdle after September 11, 2001 to provide assistance to World Trade Center and the Pentagon, and to hundreds of natural disasters each year, would give way under the pressure of the enormous bureaucracy of the Department of Homeland Security and lose its ability to respond quickly and effectively to disasters. I remain concerned today. However, the Administration prevailed in this situation and incorporated FEMA in DHS with the enactment of the Homeland Security Act of 2002. Since the formation of DHS, FEMA has administered aid for 50 major disasters, 16 emergency declarations, and 33 fire management assistance declarations all natural disasters. That is 109 communities, in less than 1 year, that have received emergency assistance from the Federal Government. One would think that this type of mission would deserve significant focus from the Administration. However, while FEMA performed all of this activity, the Administration managed to allow the Disaster Relief Fund to dip dangerously low, with FEMA cutting off benefits for all but two of the seven categories of public assistance in declared disaster areas. On July 9, the Administration finally asked Congress for $1.5 billion in emergency funding to refill the Disaster Relief Fund. This week, the Congress may consider the conference report for the legislative branch appropriations, which contains just $441.7 million for the Disaster Relief Fund. We are still in the early days of this disaster, and I have heard some concerns raised by local communities about FEMA's responsiveness. I hope that as we work our way through the effects of this disaster, we find that even with FEMA's insertion into DHS and the lack of focus the Agency has received, it has lived up to its reputation of a quick responder that provides critical assistance. I have two goals for today's hearing. First, I want to hear what lessons can be learned from FEMA's activities in New York following September 11th, and what changes, if any, you believe this committee should consider to ensure that our nation's emergency response capabilities improve, not degrade into the future. Second, I want to hear from each of our witnesses how things have changed since FEMA became part of DHS specifically, if being a part of the Department of Homeland Security is improving or degrading FEMA's ability to respond to disasters of all types, whether manmade or natural. It is imperative that in seeking to improve our capability to respond to terrorism, we do not lose our capability to respond to natural disasters, which, thankfully, happen much more frequently. Thank you, Mr. Chairman. Senator Voinovich. Mr. Brown, in your testimony you seem to indicate that being placed into the new Department of Homeland Security has actually helped response to disasters. I would like for you, as carefully as you can, outline how going into the Department of Homeland Security has been enhanced. I think in your testimony you mentioned something about the Coast Guard. Could you give us a little bit more on that? Mr. Brown. Hurricane Isabel unfortunately has given us a grand opportunity to really test some of the new equipment and some of the new resources that we have at our disposal. Commandant Collins was absolutely insistent that they provide whatever assistance they could to FEMA and DHS as we responded to the hurricane. They were just outstanding. There is nothing better than being able to sit at a table where you have your partners right there with you at the table and to be able to say, ``Well, what is it that you can offer?'' They can explain to us, and as we understand our response efforts we can say, ``Oh, yes, we can use that equipment.'' Commandant Collins and I spoke yesterday after an Under Secretary's meeting. What we intend to do now, following the hurricane, and once our recovery is finished, is to go through and to actually formulate MOUs and understandings of how we are going to operate together. But being that close together in the Department with those kinds of assets just gives us the capability to respond that we never had before. I would actually take it one step further. Senator Voinovich. In other words, the Coast Guard had never been part of the consideration when you had other events? Mr. Brown. They would be part of the consideration, but it would be almost after the fact. It would be looking around the room saying, ``We need to do `x.' Who could help us do that? Oh, let us reach out to the Coast Guard.'' Now the Coast Guard is actually reaching out to us and saying, ``By the way, because we are going to be doing x,y,z, moving certain assets because of the approach of the hurricane, we can make these things available to you. Will that help you respond more quickly?'' So, we were able to tie our missions together, then protecting our assets by getting them out of the way, with us having to move certain materials and supplies into the affected area. It worked out great. I think it is the willingness of the team, too, to sit down and say, ``We are all part of the Department now. What do you bring to the table? How can we make them work better together?'' I think someone actually coined a phrase for it, but it is ``FEMA on steroids''. It gives us the chance to reach out to partners within the Department and say, ``We want you now to be a part of our response mechanism.'' Senator Voinovich. Mr. Brown, I have a question that is specifically rated to my home State of Ohio. As you know, the Northeast and Midwest, including Ohio, experienced massive electrical power outages beginning on August 14. Governor Taft requested Federal assistance to deal with the aftermath of this situation. I wrote a letter to the Administration in support of a major disaster declaration for the State of Ohio. I am going to insert this letter to the President in the record. Without objection, so ordered. [The referenced letter follows:] [GRAPHIC] [TIFF OMITTED] T2386.001 Senator Voinovich. While I understand that New York also requested Federal assistance and has received it, if you pardon the reference, Ohio remains in the dark about its request. First, why has it taken so long? Can we expect a response soon? Second, what is the reason for the delay? Is it a result of being transferred into the Department or is it some other factor? Mr. Brown. I will tell you it is not because of the transfer into the Department. That request crossed my desk yesterday. We have made the recommendation to the President. So that has been moved. I will tell you what part of the delay was. As we work very closely with our State and local partners to make the assessments--and this is not to pick on Ohio or anyone else-- but sometimes we have to go and really dig to get information about the damage sustained, what the needs are, and how can we help. Although I think Dale Shipley does an incredibly good job, in some States--not Ohio--but in some States it takes longer to get that kind of information. I do not know why Ohio took longer. I am going to try to find out, Senator. Senator Voinovich. I would like to know it because your response to New York was swift. Mr. Brown, I would like to give you an opportunity to respond to the GAO report that we released today on FEMA's actions and financial allocations in New York after the September 11 attacks. The first question is: The report states that both FEMA and New York City officials agreed that FEMA's public assistance approach to the New York City area creates uncertainties regarding the delivery of public assistance in the event of another major terrorist event. What are some of those specific uncertainties? Second, the report states that FEMA officials claim that the Public Assistance Program worked well. New York City officials argue that major revisions are needed. FEMA said, ``We did it.'' New York said, ``no.'' Can you elaborate on the Agency's position on this issue? Mr. Brown. I think, Senator, that generally the response to New York was incredibly good. The President authorized and asked us to spend $8.8 billion in assistance in New York. We have done that, and we have done it with incredible flexibility. There is no doubt that we have a learning curve on some of those issues--mortgage and rental assistance, for example. How far out do we take that in terms of economic damage as opposed to physical damage? FEMA has traditionally dealt with physical damage. There is something that you can point to that you can say is broken, and because that is broken, you can no longer do your job. You no longer have a job to go to because it does not exist. We were always accustomed to dealing with economic damage where the thing which your job was tied to, the location was still there, but the job was no longer there. The airlines were shut down, or they cut back, or something. We had to deal with that. For example, in terms of dealing with mortgage and rental assistance, how far out do we go? Do we draw a geographic line? Do we figure out if there is some economic line by which we draw those boundaries? It was a challenge for us. It truly was a challenge. But I think we worked very closely with the State and with the city to figure out how to draw those lines, and upon what basis we drew the lines. At the end, I would say that we had agreement on the drawing of the lines. So I think we did pretty good in that regard. We still have some outstanding issues, for example, on debris removal and the liability insurance. We have allocated the $1 billion for that. As we like to say in Washington, we are really down in the weeds trying to figure out exactly what liabilities that $1 billion will cover. Congress was good to us and gave us flexibilities on the money that was left over after the $8.8 billion had been allocated to meet the unmet budget needs in New York City. We actually turned to the city and the State and said, ``You tell us what your priorities are. Tell us how you want to spend those moneys. Once we do all the eligible costs, whatever money is left over, we will let you figure out where that needs to go and give you the maximum flexibility to use that where you need it.'' So I think in that regard it worked very well also. There are flexibilities in terms of FEMA figuring out what its primary role is. For example, rebuilding some of the subways or some of the highways. I do not believe that FEMA has that expertise. FEMA, instead, turns to the Federal Transit Administration and says, ``If you will take over this project for us, we will fund that.'' It is clearly an eligible funding for us to do, but we do not have the expertise within FEMA to deal with the environmental issues, to deal with the engineering issues. That is for the FTA to do. I think that worked very well also. Senator Voinovich. One of the things that I would be interested in, and I am sure somebody is working on it, if it is not already done, is lessons learned. Mr. Brown. Absolutely. Senator Voinovich. You are right. This is a brand new deal. You had some things I do not think the Agency was ever confronted with in the past in terms of standards of how far do you go in reimbursing people, for example. When I was Governor, I went through several floods. Sometimes it is not as clear as it should be. But I think in your case it would be interesting to say, if we had one of these, what kind of standards would we be using so that you have something. You would have learned from your experience there. I would be interested in seeing that information. Mr. Brown. We will share that with you. We are in the process of doing that now. Senator Voinovich. Senator Jeffords. Senator Jeffords. This is an issue I have raised before, but one that I am concerned about. Since I witnessed some of the challenges faced by the first responders after September 11, in inter-operable communications, I am aware of some of the actions taken by the Department of Homeland Security to improve inter-operability, but I am not satisfied with the progress. I do not seem to have any evidence of what has changed on the ability for communications. I was at the Pentagon. I talked with the first responders there. I asked them, ``What was your main problem?'' They answered, ``Well, we all arrived from Nebraska and every place else, but nobody could talk to anybody.'' Is there any improvement? Mr. Brown. I think there is significant improvement. We are on the track to continue to make improvements, Senator. There are two things I would offer. First and foremost is that we have started defining what inter-operability means. It meant different things to different people. Some thought that it meant that everyone should be able to talk with everyone else. If you did that, we would get nowhere. We have defined inter-operability as a command and control in a national incident management system whereby we define who is going to talk with the one in charge, and who takes orders from whom. That is No. 1. The second thing that we have done is that Congress allocated approximately $25 million for us to do what we call demonstration projects. We are actually making the distribution of those grants on a competitive basis. We just started doing those grants this week. We have, on a competitive basis, said to the States, ``Come to us with some of your best practices. We will give you planning and money to put those projects together in your States. We will take the best practices and try to use those nationwide.'' Those grants are going out this week to actually start doing those projects. Senator Jeffords. Thank you. I understand that in response to the low balance in the Disaster Relief Fund that you have adopted a policy of funding only Categories A and B of public assistance for federally declared disasters. Can you explain this policy, why it was adopted, and what types of and how many requests for assistance are being delayed? Mr. Brown. Senator, when the DRF got down to a level of $700 million or less, we had projects in the pipeline that were basically public assistance projects--rebuilding of roads and bridges, or the rebuilding of a library, or something to that effect. I made the critical decision at that point that we would fund only individual needs, and make sure that individuals got the money and the assistance they needed until we had some resolution of where we were going to be. I was more concerned about making sure that people were taken care of and that buildings became secondary. So while we did not stop any projects that were already ongoing, those that were in the pipeline, we did put a halt on until we got the appropriation. Senator Jeffords. Using lessons that you have learned since September 11, what changes, if any, to FEMA's authorities do you believe are necessary to allow the Agency to improve your response to terrorist attacks? Mr. Brown. Quite honestly, Senator, I do not think there are any at this stage. I think the Stafford Act is so well designed and it has so well withstood the test of time, that we have the flexibilities that we need to be able to respond. I think the chairman is correct in that what we need to do post-9/11 is to take our lessons learned about where those flexibilities need to be better defined and incorporate those into our regulations and our policies. But the act itself gives us broad discretion and broad flexibility to do what we need to do. Senator Jeffords. The GAO reports that FEMA determined that the testing of air quality and cleaning were eligible for public assistance funding where the collapse of the World Trade Center buildings, resulting fires, and subsequent debris removal caused potential health issues related to air quality. FEMA entered into an interagency agreement with EPA and partnered with the New York Department of Environmental Protection to execute testing and cleaning. I have two questions in that regard. First, what role did FEMA play in providing information to the public on the results of the air quality testing that was connected at the site and in the surrounding areas? Mr. Brown. We did not really differ from what we do in a traditional disaster. If we need expertise elsewhere, we mission-assign another department or agency with that expertise. In this case, it was EPA and the New York Department of Health who came in and did that monitoring for us. Our people on the ground continue to work with those people day-in and day-out: ``What are you doing? How are you doing it? What are the results? What additional assistance do you need from us?'' We do not have that expertise in-house. Senator Jeffords. Selecting which buildings or areas of the city would be eligible for public assistance funding, did FEMA include all the areas impacted by the dust cloud resulting from the collapse of the buildings? Mr. Brown. We attempted to. Again, that goes back to my point earlier of where we draw the line. We always worked very closely with the State and local officials to define where that line should be drawn. If you take Manhattan, for example, do you draw it at 53rd? Do you draw it at 82nd? Do you include Staten Island? Do you not include Staten Island? You do all those kinds of deliberations solely in concert with State and locals to get their input. Again, they are the experts. They are the ones on the ground who are coming to us asking for the assistance. That is how we make those kinds of decisions. Senator Jeffords. Thank you. Thank you, Mr. Chairman. Senator Voinovich. Senator Clinton. OPENING STATEMENT OF HON. HILLARY RODHAM CLINTON, U.S. SENATOR FROM THE STATE OF NEW YORK Senator Clinton. Thank you very much, Mr. Chairman. I welcome Secretary Brown. I had the great pleasure and privilege of working with him over the last 2 years. I thank you for holding this hearing. I particularly appreciate all of FEMA's staff, including Brad Gair, who has been the FEMA person on the ground in New York. He has done a remarkable job. I also want to acknowledge and welcome Bud Larson, the Associate Director of New York City's Office of Management and Budget who will be testifying on the third panel. Mr. Chairman, I just want to briefly comment on the GAO report that has come out just over 2 years since the horrible attacks we suffered. I suppose for the average person going through that report the numbers and dollars associated with Federal assistance can seem quite large when it comes to our needs in New York. There was over $20 billion in total, including some $5 billion in tax incentives and about $8.8 billion in FEMA assistance alone. I know that the support that New York received from the Administration and the Congress has been extremely important. There are different estimates that have come forward about what the actual economic loss to New York was. It ranges from about $80 billion to $110 billion. Even today, 2 years after the event, there are those who still remain still displaced from their homes and their jobs. Economic repercussions continue. As I am sure Mr. Larson will testify later, we have had a continuing reassessment of what our needs have. As the GAO report points out, FEMA aid to New York has been capped at a fixed amount which has required very difficult efforts to prioritize needs and allocate dollars, even before we fully knew what the costs were. In the case of the horrible Oklahoma City bombing, or the North Ridge earthquake, so many other previous disasters, as long as the need was tied to the disaster, the dollars have continued to flow from FEMA's Disaster Relief Fund. In fact, sometimes it has taken 4, 5, 6 years, and even longer after the event to take care of all of the needs that were catalogued. In almost single case, the State where the disaster took place was eligible for hazard mitigation grants in an amount equal to 15 percent of the dollars that FEMA sent on disaster recover. In New York's case, FEMA disaster aid was capped at a predetermined amount that I think we are realizing has little connection to the actual need. I am not saying that to in any way suggest that the amount is too low, but just that it is probably too early to tell. I am very grateful for the support that we have received. In this instance where we know there is so much that needs to be done to prepare for and prevent against a future similar event, we have had hazard mitigation funding capped at 5 percent versus the traditional 15 percent. One specific example I wanted to bring to the committee's attention is with the mental health services provided under New York's Project Liberty. FEMA allocated $132 million. When I went to the Ground Zero Commemorative services on September 11, a few weeks ago, a number of firefighters and the top leadership of the fire department, including the Commissioner, expressed very serious concerns that there is a December 31 scheduled termination of these mental health services. We have seen counseling services provided to more than 7,000 firefighter victims. I think that we have provided counseling not only to active members, but also to family members, retired members, paramedics, and others. In the original fire department proposal to FEMA, the Counseling Unit requested 7 years of funding for Tier 1 victims. This is, in large measure, based on the experience in Oklahoma City which showed clearly that it took a while for these men to come forward. It was not something that they did lightly or easily. It is only now that some of them are feeling ready to go into counseling and to seek help. What we learned from Oklahoma City is that it literally took years. Different things triggered the need or the motivation to go into counseling. I would hope, Mr. Secretary, that we can look at a way to try to extend these resources. They are going to run out at the end of this year if we do not extend it. The close out date is something that concerns me greatly. The GAO goes through specific reasons as to why that is the case. I think that we really have to look at these closeout dates for these various services. It is important that we know how well we used our dollars, but I think we have to recognize also that there are continuing needs. Perhaps some of the priorities that were set because of the capped amount and the deadlines that were set are just not reflective of the human and other needs that we continue to confront. Mr. Secretary, could you update me on the status of the mental health and crisis counseling services provided through Project Liberty? Mr. Brown. I could not agree with you more about the importance of that program. I went to New York. We made that $132 million announcement because it is the largest that we have ever expended on crisis counseling. I was just absolutely amazed at the people and the job they are doing. The dedication is just overwhelming. As you so eloquently put it, there are many first responders who are macho and they are not going to do it until they crash and have to do it. In coordination with the State, we made the decision to keep that program open into 2004. I will continue to work very closely with the State to do what we need to do to make it work. Senator Clinton. Thank you very much. Senator Voinovich. Mr. Brown, there are a couple of issues I would like to discuss. One is after 9/11 the members of our team in Ohio that responded to 9/11 had a dickens of a time getting their compensation. No. 1, I would like to know what you have done to improve that situation so that other first responders are not going to go through the line as our people did in the State of Ohio to have their claims processed through the Department of Labor for compensation and for health care as a result of their being at 9/11. No. 2, gets into something that both Senator Clinton and I are interested in. I am going to quote a couple things that were said at hearings here. On March 12, 2002, Joe Allbaugh was here. He said, ``I, too, am deeply concerned about what everyone was exposed to in New York City. On the first of February I put together a task force representing all the agencies. We are working through those issues. There was a followup yesterday that we will be sharing information that we have gleaned from all the agencies as quickly as possible as we can. I am trying to find out what these people were exposed to.'' Then at another hearing in September 2002, more than a year after the attacks, I asked more questions of EPA. Again, Director Allbaugh went on about what people were exposed to and if they were getting the information out. Allbaugh stated, ``We are looking for our guidance from HHS. They have been very successful providing that leadership. Every bit of information they share with us from a scientific standpoint we give to every FEMA employee, every USAR employee, and those volunteers that came to help us at Pier 94. We are sharing as much information as we possibly can. It is all based on science. ``EPA and ASTAR is keeping a health registry. They are working with the city of New York on this. They are collecting data now and will be keeping the people information through websites. That is obviously something that they are very dedicated to make sure that people understand what the exposure was.'' The fact of the matter is that the evaluation of what people were exposed to was a complete disaster among Federal agencies. I will never forget Allbaugh being before this committee. It was awful. Senator Clinton and I have introduced a bill, a first responders bill, that is going to give the President authority after one of these things happen again--God forbid--that will allow them to immediately go in there and get this information. I would like for you to comment on both of these things. They are very, very important to, first of all, for the people that are there that are the victims, but then the first responders. If we have other disasters like this, these people are going to want to know that it is a different deal than it was before. I can tell you that the people in Dayton, OH are not going to be exited about doing another one of these things because of the way they have been treated. As a matter of fact, it was a year afterwards that we finally got screening for them. In New York City, you were able to get your screening. We opened up a screening center in Cincinnati at the University of Cincinnati to finally get them in there to be screened for what they were exposed to. I would like you to comment on both those issues. Mr. Brown. Well, first let me go back to the Ohio team. We talked first with Life Care. We made certain that they were doing what they were supposed to be doing and reaching out. We had them reach out two or three times. As I understand it, there are no unpaid claims at this point. But what it has taught us, Senator, is that we need to go back and look more closely at our contracts and our relationship with the folks who do that contracting for us and the payment of those bills to make sure it gets done more efficiently. That is just unacceptable to me. Senator Voinovich. From another perspective, you might look at whether or not they could be better done by the Agency itself than to farm it out to somebody else. In terms of this whole competitiveness, the thing that bothers me is that we always talk about competing out commercial services, but we never look at either services that maybe ought to be brought back into those agencies. We have dedicated people that will get the job done for the folks that need the help. Mr. Brown. Absolutely. I could not agree more that the primary concern should be how to get the job done most effectively and most efficiently for the first responders. That is my priority. To me, it is just unacceptable that we ask these men and women to go out and put their lives on the line. Then we dally around with getting them reimbursed or paid for what they should be paid for. It is just unacceptable. That is why we have looked at all the contracts. We did go back to Life Care and talked with them to make sure it was getting done right. I have asked my response team to go back and look at what caused those glitches. I do not try to presuppose how we are going to fix the glitches. I want my team to come and tell me what the glitch is and then figure out how we are going to fix it. That falls wherever it may fall just to get it done. Senator Voinovich. I would like to know the procedure that if this happens again, how it gets done. I would also like to have you evaluate the people that were doing the work for you. You farmed out the work to screen the people that worked at TSA. The people that did it, in my opinion, did a lousy job. The rumor was that about 2,000 of them could not pass the FBI's list. In terms of the administration, I think that so often you get the idea, ``Well, we will just farm it out to some firm. They are going to get the job done.'' The question is: Do you have the people in-house that can find out whether the firm that it has been farmed out to are able to do the job? Really. I think Secretary Ridge ought to start looking at some of this stuff that you have going on all over to find out whether or not it is working or not and whether you are better off bringing it in-house. Mr. Brown. That is a very legitimate point. I do not want to repeat myself. But I think we should always look at how do we best get the job done and let those chips fall where they may--if that is in-house or if that is contracting. It needs to be done efficiently to take care of the customer. From my point of view, the customer is always either the first responder, the people who are asking to go out and deal with the disaster, and/or it is the disaster victim, and how we best take care of those victims and/or the people who are doing that job for us. That is just my philosophy. Senator Voinovich. How about the issue of letting people know immediately what they are exposed to? Let the Administration explain it. It happened. There was stuff there. Senator Clinton has made an issue of the fact. The word on the street was to go back. I am sure they were trying to get the stock exchange going. They were trying to get the country moving. We were in an awful situation. But the fact is that we did not know what we were talking about at the time that we made those comments. What are you going to do to make sure that does not happen again? Mr. Brown. Well, I think one of the good things is this. Again, going back to the transition of FEMA into the Department of Homeland Security, I intend to fully utilize the Science and Technology Group that we have at the Department. I have gone to Under Secretary McQueary and said, ``Chuck, listen. I do not even understand some of the questions I should be asking you.'' FEMA has never really had what I would call a Research and Development Department. We now have that within Homeland Security. I want to work closely with them. We have actually assigned some of his folks into FEMA to watch all of our response activities and tell us where they can provide us the kind of expertise, whether it is technological expertise or human capital expertise, to answer these kinds of questions. Again, I think it is one of the grand benefits of the creation of the Department that a small organization like FEMA now has that kind of talent that we can turn to and say, ``Our first responders are facing these kinds of things. What can you develop for us? Where can you lead us to give us the technology or the human capital to provide them with the protection they need.'' Senator Voinovich. Again, I would like to have you come in and specify exactly how you are getting it done. Allbaugh was saying, ``I am looking for EPA. EPA was looking at HHS.'' Who knows who is on first base. It was just awful. Hopefully we are going to get this legislation passed by Congress. I would like to know if it is passed what entity you are going to put in place so that we know that if it does happen we are ready to go. We would expect also that the Agency would anticipate possibly something that could happen. What are all of the options out there in terms of what people could be exposed to? Then start anticipating possibly what kind of equipment individuals would need if they were going to go in there to deal with the issue. Mr. Brown. I will do. Senator Voinovich. Senator Clinton. Senator Clinton. I want to thank the chairman for his incredible attention to this issue. He has long been a champion of making sure that we have the right work for us and they know what their mission is. I think we all learned some very difficult lessons coming out of 9/11 about what our first responders needed and they information they could or should have had. It is equivalent to a military after action review. We have to know the right questions. We have to be unafraid to ask them. We have to be unafraid of getting the answers. I just had a few more issues. In following up on what the chairman said, the GAO report refers to FEMA providing funding to cities from the Department of Environmental Protection for the exterior cleaning of buildings, and the interior cleaning of residences. The EPA, through interagency agreements, would sample and test the air quality in the New York City area. One of the things we learned is that the city just did not have the expertise to do this assignment. There was a lot of confusion initially about who is responsible for indoor air. Some of us believed that EPA should have been responsible for indoor air. They went to the city. The city accepted the responsibility, but by February when I held a hearing in lower Manhattan, I asked the representative from the city Department of Environmental Protection, ``How did you get this responsibility? What are you doing with it?'' He was very honest. He said, ``You know, we know about water. We do not know about air.'' This was something that the ball fell in the cracks. I think the legislation that Senator Voinovich and I are putting forward is to try to get everybody on the same page. Who has responsibility? What is the chain of command? Who is held accountable? We hope that the Administration will really strongly support this legislation. We think it is needed. But as you know, there has been a lot of scrutiny in recent days over the information that EPA provided to citizens and workers in lower Manhattan. Can you give me some more information on what specifically EPA was provided resources for, and the level of accountability required under the interagency agreement? Mr. Brown. No, Senator, I cannot right today. But I will get that to you. I just know when our Emergency Support Team mission tasks an agency to do something, they will spell out in that mission assignment exactly what it is that they want the Agency to do and the requirements. I will get that mission assignment and provide it to you. Senator Clinton. That would be very helpful. Let me also ask you two other questions. On the issue of hazard mitigation funding, and again you probably cannot do it sitting here, but as soon as possible can you provide me with a history of what disasters in the past have received 15 percent versus 5 percent caps. Also, has Governor Pataki submitted his request for hazard mitigation grants? If so, where is FEMA in the process of funding them? Mr. Brown. We will get you the background on who has received what in terms of the 15 and 5 percent. We will provide you that completely. The Governor has requested some mitigation projects which we have funded, some of which went to the Indian Point Nuclear Power Plant. But he has not expended all of those funds. He has used part of it for that program. Senator Clinton. Thank you. Finally, Mr. Secretary, there is a new issue that has come to light which has very serious implications. As you know, earlier this year Congress specifically directed that $1 billion of the 9/11 related FEMA funds be used to create a captive insurance company to cover claims arising from the debris removal and cleanup of Ground Zero. The accompanying conference report said that this captive insurance company should not cover, and I quote, ``claims arising from the terrorist-related aircraft crashes of September 11, 2001.'' The conference report said that because Congress had taken care of liability for those attacks in Section 408 of the Air Transportation Safety and System Stabilization Act. Section 408 is in the title concerning the Victim Compensation Fund. It provides that if someone is injured by terrorist attacks and does not seek compensation under the Victims Compensation Fund, they can sue the airlines or the city of New York. But the liability of the airlines and the city would be limited. There was a specific provision for that limitation. In the case of New York City, the limitation was $350 million. I think the clear language of Section 408 makes it absolutely crystal clear that it was not meant to cover litigation arising out of the cleanup. That was a post- terrorist event. The terrorists attacked. If the people do not want to go to the Victims Compensation Fund, they have a right to sue. But then we had the aftermath--the cleanup of the debris. The cleanup was completed in August 2002. I think that we have a problem here because of a recent court decision in a case called ``In Re: World Trade Center Disaster Site Litigation: Hickey v. City of New York.'' I would ask unanimous consent, Mr. Chairman, to put in the record the specifics about this question. I think this raises an issue that the committee will have to address. This judge recently determined that Section 408, which the Congress specifically said was related to terrorist attacks, capped liability for airlines and for the city, will apply to debris removal cases that stem from the period when the contractors and the workers were on the pile. I know that FEMA is recently considering concluding that all debris removal cases would be handled under Section 408 rather than under this Captive Insurance Company. I hope that is not the case. I think the explicit legislative purpose of the Captive Insurance Company was to deal with these debris removal cases. I know this is complicated. I know you are currently negotiating with contractors and the city of New York about the specifics about the Captive Insurance Company, but this is a very important issue. It would be just unbelievable if we had set money aside, allocated this Captive Insurance Company's responsibility, and all of a sudden we throw them into Section 408 which I think would be a nightmare for everybody. The city of New York has told me there are over 1,000 debris removal cases that were filed, with the vast majority of them going after the contractors. Everybody remembers what it was like there in those first weeks and months. Everybody knows people were just working as hard as they could, literally, around the clock. The debris cleanup was done before the scheduled deadline and under budget. It was a great tribute to the contractors and the workers, the city, and others who were involved. This is a very significant issue. I just do not think that we want to go outside the clear intention of Congress because one judge somewhere misreads the statute and end up using that as an excuse for dumping all these cases into that Section. I hope we can resolve this in line with what the congressional intent was, and the clear language of the statute intended. Mr. Brown. I am happy to say, Senator, that issue has not crossed my desk yet. I am sad to say it is about to cross my desk. Now I know. I will certainly take that into consideration. I do understand the issue. Senator Clinton. My office was intimately involved in drafting these sections along with the city. We stand ready to work with you and to try to resolve this in a way that we think reflects the language and the intent of the two different provisions. Mr. Brown. It is frustrating because it has taken so long. We have finally gotten to this final point now. Captive is ready. We have all that ready to go. We just need to resolve this. Senator Clinton. It would make no sense. I look forward to resolving this with you. Thank you, Mr. Chairman. Senator Voinovich. We have had a couple of rounds of questions. We have been joined by Senator Carper. Senator Carper, before we excuse Mr. Brown from his work here this morning, do you have any questions or a statement? OPENING STATEMENT OF HON. THOMAS R. CARPER, U.S. SENATOR FROM THE STATE OF DELAWARE Senator Carper. Yes, I do. Thank you very much. Mr. Brown, it is good to see you. I appreciate very much the chance to talk with you last week. Mr. Chairman, and my colleagues, this obviously is a very important hearing. FEMA's responses in New York after 9/11 were unprecedented. We hope that your Agency is never going to have to do anything like that again. I think we would not be doing our jobs, however, if we did not take some time to look back over the last 2 years and see what went well and what did not, what we can learn, and what we might want to change. I really want to applaud FEMA for starting this process on your own through the Public Assistance Program. We designed the project. We look forward to working with you and others on this committee to see what kind of reforms ought to be carried out. Mr. Chairman, I spoke with Mr. Brown last week on the heels of Hurricane Isabel, a freak storm that visited us several days earlier as the remnants of tropical storm Henri, called by some as Henry. The storm caused heavy rains not so much in northern Delaware, but more in Southeastern Pennsylvania of anywhere from 8 to 10 inches within about a 3-hour period. It led to flooding, not so much in Pennsylvania, but in Northern Delaware because of the confluence of the Red Clay and White Clay Creeks. It washed out a community of about 200 homes called Glenville, which you were good enough to talk with me about. It is almost 4 years to the day that they were washed out by Hurricane Floyd. It is the third time in about a dozen years that this community has been devastated. Each time they have come back, they have rebuilt and people have gone back into their homes. They have put a lot of blood, sweat, tears, and money into doing that. I think their spirits are broken this time. Through our own local agencies, we have helped them. FEMA has been right there. We appreciate them being there and working with our team to help people get into shelters and go in and do preliminary damage assessments and that sort of thing. The question I would have is this. If you can answer it today, then terrific. But if you would like have a little more time to give you answer then you can send it to me later this week, if possible. One of the people who live in Glenville do not want to go back. They have been through this two or three times. Their spirits are broken. They are interested in our congressional delegation finding out how they go forward with a buy-out program. Could you just take a moment and explain to us how it works. Our Governor has submitted to President Bush a request for Federal emergency designation, a disaster designation, because of the most recent hurricane. She has also submitted a separate request for this community and the surrounding area because of the damage from tropical storm Henri. How does the buy-out program work? Mr. Brown. Well, let me first address the request for declarations. The Henri request came in. We were looking at it. What we do often times is that we go back to the State and local officials and really work with them to try to define the numbers, to see if we are close. Are we clearly over the threshold? Are we under the threshold? How close are we? What additional information do we need that might help us get to that point? We do all those things. We were actually in the process of doing that for Glenville. Then Isabel hits. We have already expedited, at the Governor's request, the Isabel declaration. That is done. It will include Glenville. The entire State will be included based on this latest declaration. The prior declaration is still pending and still out there. What I need to figure out, Senator, is there anything additional we can do in terms of buy-outs? I do not know how many people had flood insurance and how many did not have insurance. It is something that I am going to have to come back to you and tell you that this is exactly what we will or will not be able to do or here are the flexibilities we have. I do want to assure you that under the expedited declaration we did for Isabel, that the entire State will be covered. I have told my folks to extend an incident period to make sure we get that covered. Senator Carper. All right. Thank you. In the next day or two, that would help us. The kind of things we are interested in resolving from FEMA is how does this program work in some other places? I am sure we are not the only community and we are not the only State this has happened in. Mr. Brown. That is why I want to be sure that I give you good accurate information. We will get something together and sit down with you. Senator Carper. Thank you. The questions will include: What can the community consider before they decide to try to pursue buy-outs? What is expected in terms of State and local participation in funding these. Are buy-outs even feasible or desirable for a community like Glenville? Those are the kind of questions we would like to resolve. If you can put us in touch with the right person, we would be grateful. Mr. Brown. We will do that. Senator Carper. I want to express a special thanks for the quick turnaround with response to the disaster declaration. That was much appreciated. Thank you. Thank you, Mr. Chairman. Senator Voinovich. Senator Jeffords, do you have any other questions? Senator Jeffords. No further questions. Senator Voinovich. Mr. Brown, I want to say to you that I really appreciate your service to this country. Your Agency has had an enormous burden with the aftermath of 9/11 and all the other things that just come your way. I would like to thank you personally and to carry back to the people that work with you our appreciation for the extraordinary work that they are doing to try to be responsive to all the things that they are being asked to do. Mr. Brown. Senator, I would just like to say in closing also that we certainly appreciate your concern about our people. It is our people within this Agency that makes us what we are. I really appreciate that. Senator Voinovich. Thank you. Our next panel is JayEtta Hecker, Director of Physical Infrastructure Issues, General Accounting Office; and Rick Skinner, Deputy Inspector General, Department of Homeland Security. Welcome. We are very happy to have you here this morning. We will begin with Ms. Hecker. STATEMENT OF JAYETTA HECKER, DIRECTOR OF PHYSICAL INFRASTRUCTURE ISSUES, GENERAL ACCOUNTING OFFICE Ms. Hecker. Thank you, Mr. Chairman. We are very pleased to be here to present our work to both you and Senator Jeffords. In fact, most of the work that I will be basing my remarks on is work that either we have recently completed for you or has been ongoing for you as well as Senator Inhofe and Senator Clinton. The remarks that I will focus on today will cover two points--how much and what types of assistance the Federal Government provided to the New York City area following 9/11, and how the Federal Government's response differed from prior disasters. The presentation that I have uses a number of charts. Let me just briefly review; there is a lot of work that we have done and I do not want to confuse you. The report that you are releasing today is, as you stated, on the $7.4 billion Public Assistance Program by FEMA exclusively. That is what this report reviews in detail. In addition, we have a report on major management risks facing FEMA, which was another objective you had for today's hearing. I have some remarks in my statement based on that as well. My statement, though, and as you can see in this overview, is about the full $20 billion, not about the $7.4 billion FEMA program exclusively. However, I can talk about that in detail if we want to focus on that. Basically, I will be looking at the entirety of funding, with the focus on the distribution and the role that FEMA played in these four broad areas. To assist in your following this, we have made copies of the posterboards for you if you want to take a closer look at them. The overview is the estimated $20 billion that was pledged and that Congress has subsequently authorized. The major contribution that we have made to reviewing the provision of assistance is in two areas. First is giving more detail to it. You have seen it by agency and it has been authorized by agency, but what we have done is to sort it into four broad categories--initial response, compensation for losses, infrastructure restoration, and economic revitalization. These numbers actually exclude committed assistance where its use has not yet been decided. There is $1.16 billion that HUD has committed, but it has not been determined where it is going to go. The total also excludes the Victim's Compensation Fund. The next four charts are going to take each of these slices and talk about how much was provided and what was provided by each agency. In the initial response, you have $2.5 billion that has been provided for the initial response. We have pictures of the debris removal, the urban search and rescue teams. I do not know what State that team is from, but they are similar to your teams from Ohio who came in to aid New York. There were 20 of the 28 urban search-and-rescue teams that actually came to New York, the biggest deployment ever. Then on the bottom you have emergency transportation repairs. You can see the devastation to the tunnels that completely block them and the emergency cleanup that worked to clean that up. Of the $2.5 billion, in initial response funding, about $1 billion is for insurance to cover the liability of the city for the claims from workers and city officials who were involved in the cleanup and who may have been affected with health claims. That billion is not yet allocated and that agreement is not yet finalized. That is the $2.5 billion. It certainly was a record rate of activity. It was a pile of devastation that was seven stories deep. It was 11 stories high. It happened in record time and well below budget. The second phase which covers $4.8 billion is for compensation of specific disaster related costs. This goes to three categories of recipients--to city and State officials and other government organizations like the Port Authority; it goes to individuals; and it goes to businesses. The distribution included about $3.3 billion which went to New York City and State, about $800 million to individuals, and $683 million to businesses. The pictures we have here really are just symbolic. There are dozens of programs that are involved in serving those three constituencies. One picture is of the replacement of emergency vehicles. There were, of course, hundreds of emergency vehicles destroyed. That is what I think Assistant Secretary Brown was referring to is the traditional approach looking at vehicles, or physical damage. That was very quickly reimbursed. We also have a picture of the substantial number of folks coming in looking to find out what kind of individual assistance and compensation were available. There were dozens of programs, not just by FEMA, but by HUD as well. The total is $4.8 billion for compensation to the three categories of recipients. The next phase is for infrastructure restoration. This is actually a very unique area. Of course, there was the traditional damage that is always compensated under public assistance. But in this case there was an early agreement by FEMA and subsequently authorized by the Congress, not just for replacement of the damaged infrastructure, but actual enhancement and substantial improvement of the infrastructure. What we show in this picture is actually one of the renditions of a transportation infrastructure restoration of the South Ferry Street subway station. What you have is the current line, which is that yellow loop, which is very inefficient. It only allows 5 of the 10 cars to open in the station. The plan is to change that so that the full ten cars can come into the station. There was no damage whatsoever to this station. This is part of an agreement to substantially enhance the infrastructure of lower Manhattan. Similarly, the Fulton Street station was not damaged. There are improvements planned there at the $750 million level. There has been a real commitment by the Federal Government and with the endorsement by Congress to do far more than the simple historic replacement of the infrastructure, but a substantial improvement. There is also a similar commitment with HUD funding. The amount is about $500 million for improvement of telecommunications and communications infrastructure. That also was an improvement. That is not simply a replacement. It is meant to try to induce and improve the economy and make it more attractive to businesses like the Stock Exchange to have a more robust support and networked infrastructure so that they feel safe being in an environment where they could be so easily interrupted. The fourth phase is economic revitalization. This is estimated at a little over $5 billion. This includes a range of initiatives on the part of HUD to promote business attraction and retention. There is a diverse range of programs for large businesses, small businesses, as well as the $5 billion estimated value of the Liberty Zone Tax benefit plan that was passed by the Congress to assist in the revitalization of New York City. Let me turn quickly to the last chart which tries to summarize the major differences of this approach. Of course, it was the biggest disaster ever. It was certainly profound in terms of being a terrorist incident. But what I focus on is the changes in the process and the types of assistance that were provided. Basically we have categorized the changes into three areas. The first is that there was a complete waiving of State and local match. The law requires about a 75 percent match. At times some of the assistance has gone up to 100 percent, but never the entire amount of assistance. The State and local match was completely waived for all the FEMA public assistance for the first time in history and for all of the Department of Transportation funding. That is over $10 billion. The match there was waived. The second biggest area--I think this was not quite brought out this morning, and I would like to make this point clear. What was really unique is that it was first time in which the amount of the disaster assistance was set very early. It basically functioned as a funding target. Congress supported the President's commitment to provide approximately $20 billion to New York City. Basically, as Senator Clinton said, that has then functioned as a cap. So you had the various agencies who had dedicated funds, whether it was FEMA, HUD, or DOT, looking at how they could spend the funds allocated to them. The key thing was that they could not spend the $20 billion under Stafford- eligible projects. Substantial flexibility was provided to be able to expend those funds. That actually was related to the recent consolidated appropriations that authorized FEMA to basically do what amounts to a cash transfer to the city of approximately $1 billion. This is for the type of assistance that was very nontraditional. FEMA basically closed out, for the first time in history, all of their assistance as of April 30. Then the amount that was left over is what was transferred. That was $1.1 billion that has recently been transferred to the city. That really summarizes the work. The key things are that it was an extraordinary Federal response. I am sorry to tell you that the data was a mess. It took us a long time to try to get it to tell you where the money went and how it was used. Our report on this area will have very comprehensive reviews for you in more detail on this, including the disbursement rate as well. We know that has been an issue of interest. Thank you, Mr. Chairman. I would ask that my written statement be placed in the record in its entirety. Senator Voinovich. Thank you very much. Mr. Skinner. STATEMENT OF RICK SKINNER, DEPUTY INSPECTOR GENERAL, DEPARTMENT OF HOMELAND SECURITY Mr. Skinner. Good morning. I would like to thank you for having me here. I am Rick Skinner, Deputy Inspector General at the Department of Homeland Security. I would like to briefly summarize my remarks. I would like to discuss two issues. One is the work of the OIG in New York City following the 9/11 terrorist attacks. Two is the OIG's perspective on FEMA's merger into the new Department of Homeland Security. First, let me address our work in New York. In response to the President's declaration, FEMA applied the full range of its authorized disaster assistance programs. The FEMA OIG, in turn, deployed four teams of auditors, inspectors, and investigators early in October 2001 to New York City to oversee the management of those programs. One team worked directly with the Federal Coordinating Officer and monitored the general management of the disaster field office and the disaster field operations. Another team worked with the FEMA public assistance staff, debriefed applicants on how to maintain records, reviewed accounting systems, and reviewed grant applications and claims to ensure the eligibility of costs. The third team worked with the U.S. Attorney and the New York City District Attorney to detect and prosecute fraudulent claims. The fourth team, in the fall of 2002, conducted a full- blown review of FEMA's Individual Assistance Program. I brought extra copies of the report for those who may not have seen it. It was issued in December 2002. I will summarize a few of our more significant findings. Mortgage and Rental Assistance Program. FEMA historically has not had to implement the Mortgage and Rental Assistance Program on a large scale because previous disasters did not result in widespread unemployment and economic loss. Consequently, Congress eliminated the program when it enacted the Disaster Mitigation Act of 2000, making the program unavailable after October 2002. The effects of the 9/11 terrorist attack, however, demonstrated genuine need for programs such as this. Therefore, we have recommended in this report that Congress consider reinstating the program under the Stafford Act. Interagency Coordination Challenges. Responsibility shared among FEMA, EPA, and the U.S. Department of Justice's Office for Victims of Crime, and voluntary agencies were not defined clearly enough to distinguish roles and establish the sequence of delivery of assistance. Recovery from the 9/11 terrorist attacks highlighted the need for advance agreements and memorandums of understanding regarding shared roles, responsibilities, and authorities among those agencies most likely to respond to future such events. I know that Under Secretary Brown has addressed a few of those issues, particularly with regards to the coordination between FEMA and EPA in the cleanup and testing that took place there. It took place very late in the disaster because people simply did not have experience in dealing with issues like this. Assistance to Aliens. The Personal Responsibility and Work Opportunity Reconciliation Act of 1996 requires that FEMA public benefits be provided only to U.S. citizens, noncitizen nations, and qualified aliens. Yet, there were 9/11 disaster victims who do not meet this criteria, but who were lawful residents of the United States, in this country legally. One immigration advocacy group estimated that as many as 80,000 lawfully present individuals in New York City are not qualified for Federal disaster assistance. This would include aliens here on work visas or student visas. We believe that FEMA should consider pursuing legislative change that would exempt its programs from the Federal Public Benefit Classification, when victims needing aid are lawfully present in the United States. Grants to small businesses were made on an ad hoc basis. The 9/11 terrorist attack had a negative impact on the New York City economy, strongly affecting businesses, both large and small. In fact, GAO issued a report on this very subject last year. There is, however, presently no ongoing Federal program that provides grant support to businesses adversely affected by terrorist attacks. SBA is authorized to make loans, not grants, to businesses adversely affected by disaster. The SBA is prohibited, however, from making loans to businesses that do not meet established eligibility criteria. SBA was unable, for example, to make loans to businesses that did not meet the Agency size requirements or standards. After the 9/11 attacks, Congress enacted special legislation allowing the State of New York to use Community Development Block Grant funds to make business recovery grants for those affected by the 9/11 disaster. However, this was a one-time exception. Congress may wish to consider whether the Federal Government should be the insurer of last resort for terrorist-related business losses. Such a policy decision would eliminate the need to respond on an ad hoc basis if a future event like this should occur. I would like to shift gears and address FEMA's transition into the Department of Homeland Security. This will be brief. As Under Secretary Brown has already noted in his testimony, FEMA has not missed a step in responding to disasters since becoming part of DHS. In May of this year, we sent a team of auditors to monitor FEMA's response and recovery efforts in the State of Missouri. The caliber and effectiveness of FEMA's response was the same high standard we have seen in the past. Notwithstanding the continued success of FEMA's response and recovery efforts, FEMA has many problems that need to be address. Its ability to effectively address them is compounded by its merger with DHS. Areas of particular concern include FEMA's financial management, the development and security of its IT systems, and grants management. Deficiencies in these areas could most certainly hamper the effective and efficient integration of FEMA programs and operations into the Department of Homeland Security. However, the FEMA OIG has also transitioned into DHS and the ability of that staff to provide oversight, as we have in the past, of those activities has been diluted due to the many high profile, non-FEMA programs and activities that the DHS' OIG has responsibility for. In addition, although numerous grant programs are now consolidated within DHS, their management is divided among various components of the Department. For example, preparedness for terrorism is in the Border and Transportation Security Directorate, while other preparedness efforts are in the Emergency Preparedness and Response Directorate. This bifurcation could create additional challenges related to intergovernmental coordination, performance accountability, and financial accountability. It is our understanding that these problems are now being addressed legislatively. Further, we just learned that Secretary Ridge has announced plans to centralize these programs within a single office in the Department. These initiatives, either legislatively or through reorganization, if implemented, could very well resolve many of our concerns. This concludes my opening remarks. Again, I appreciate the opportunity to testify before you today. I will be happy to answer any questions you may have. I would ask that my written statement be placed in the record in its entirety. Senator Voinovich. Thank you very much for being here. Ms. Hecker, this last chart that you showed us, the nontraditional work funded, such as improvements to transportation infrastructure in lower Manhattan. This is brand new to me. This was a massive infusion of public dollars to enhance the existing set up. In other words, this was more than just a replacement that we are dealing with? Ms. Hecker. Precisely. Senator Voinovich. What is the dollar amount on how much of this nontraditional money that was put in there? FEMA comes in and they do their work. They help with the library and fix it up. There may be other public buildings that may have been damaged. This seems to have gone way beyond anything like that. Ms. Hecker. We have not been able to identify an explicit number that was above and beyond Stafford in part because there was substantial flexibility that FEMA officials decided that they had within the Stafford Act to actually improve transportation infrastructure. There was actually a legal opinion. There was a conclusion that simple replacement of the infrastructure would not restore its functionality. Therefore, they felt improvements were necessary. There were certain types of improvements that they said would have been Stafford covered. But then you had congressional authorization saying that these completely unrelated areas could also be funded as well. It is not clean-cut of what is over and above Stafford. The Fulton Street station, as I said, was $750 million. There was no damage there. What they are doing is that they are connecting lines that previously were not connected. They are making it a complete lower Manhattan transit center where all the lines connect. There used to be at least three areas with more than 10 lines. There would be different stations. The South Ferry Station that was on the chart is $400 million. Ms. Hecker. Do you have that in your report on one page that you can see that? The reason I am asking the question is that this is an extraordinary commitment of infrastructure dollars. This was part of the cap, right? Ms. Hecker. Absolutely. Senator Voinovich. It is all within the cap? Ms. Hecker. Precisely. Senator Voinovich. The point I am making is that we may get some requests now to come in and say there are ongoing things that we needed to do and were capped out. What I am trying to say is it is an allocation of resources. If you put all the money, $1.5 billion, into public improvements and then you come back and say, ``Well, hey folks, we do not have enough money to take care of the people.'' I think Senator Clinton mentioned mental health. Who decided the allocation of the funds? The same people are coming to us to say, ``Hey, we do not have enough money for these people. But by the way, we did have enough money to do these public improvements to lower Manhattan.'' Ms. Hecker. It is certainly a choice that officials in New York City and State made working with FEMA on the allocation of the funds. There were many meetings about it. There were lots of areas that came before the Congress where there were concerns about coverage. One was costs--$11 million for the rescheduling of elections, not a cost traditionally covered. There were increased Medicaid costs by the State--not a cost traditionally covered. There were costs of COLA adjustments to pensions. The city was looking for reimbursement of that. These are nontraditional types of costs nowhere covered by the Stafford Act, but with that expedited closeout and that transfer of additional funds, the city and State now will be making the choices of that remaining $1 billion and have made many choices already in terms of dedicating funds to transportation improvements. Senator Voinovich. I am really interested in that--all these things that are nontraditional. Ms. Hecker. We will try to isolate that. As I said, there is a fuzzy line in some of them. Senator Voinovich. Thank you. Senator Jeffords. Senator Jeffords. Thank you, Mr. Chairman. Ms. Hecker, did you find any information as to why the President capped the disaster funding for New York $20 billion? Was there any rationale given for that? Ms. Hecker. We have not seen much documentation on that. Basically the press reports were that there were overtures to him that he should come out with a very strong statement of a commitment to provide support for New York. There is no documentation of where the $20 billion came from. The Secretary said, ``There was very little known in the beginning about the buildings.'' For example, the buildings were owned by the Port Authority. There was some concern at the beginning that perhaps the cost of the replacement of the building might be part of public assistance. There is not much documentation. But as the process went on and traditional applications came in, it was clear that the $8.8 billion that Congress set aside for FEMA was not going to be met with eligible Stafford Act projects. Senator Jeffords. Is the $20 billion sufficient? Ms. Hecker. Once you are out of the Stafford Act, everything is a question of judgment. The Stafford Act has its history about what is covered. What is covered by the Stafford Act has been provided or is covered in this $1 billion transfer. The above and beyond is a discretion of Congress to decide what is adequate. Senator Jeffords. This is a question for Mr. Skinner. In your written testimony you state that FEMA should be more proactive in requesting EPA to conduct necessary testing and there are studies to determine that the public health or safety threat exists in the future in future disasters. So that cleaning efforts can begin much earlier in the recovery phase, am I correct in understanding that had EPA expressed their concerns about indoor air quality in lower Manhattan earlier, FEMA could have provided emergency response funding more quickly? Mr. Skinner. Yes, I believe they could have. FEMA knew early on that there was asbestos in the air as a result of these attacks. But because FEMA's lack of experience in this area--as well as EPA's lack of experience in this area--and the question of whether they even had the authority to authorize cleanup of individual residences, particularly on the inside, was something that I think was discussed for many months before an ultimate decision was made to test and clean residences. What we are suggesting here is that in the future we need to be a little bit more proactive. If there is any evidence whatsoever, particularly after an event such as the terrorist attacks, or any possibility that there could be some contamination in the air, then FEMA should probably be going to EPA early on and directing them to test the air quality to find out exactly what hazards may exist. This needs to be done early on. I do not think either FEMA or EPA was prepared after 9/11 to address this issue in the early stages of the disaster. Senator Jeffords. What complicating factors are present in the new Department that may make it more difficult for FEMA to conduct its work and address some of the management challenges you describe in your testimony? Mr. Skinner. FEMA's Financial Management System is a good example. It is fraught with problems and if you pull one string, the whole thing could fall apart. Now it is being integrated into the Department of Homeland Security's Financial Management System. FEMA's financial management systems have several material weaknesses that will affect the Department of Homeland Security's ability to build a reliable department-wide accounting system. The same holds true, for example, with the IT systems. There were IT development efforts ongoing within FEMA prior to the creation of DHS. Many of those development efforts now have to take a back seat or have to compete with other priorities within the Department of Homeland Security as to which IT projects should be continued. The security of FEMA's IT systems, like the security of all the legacy agencies, are very weak. Only a handful of them may have passed an IT security ``litmus'' test. The problem will certainly affect DHS' ability to integrate legacy systems into a department-wide system. Grants management has always been a problem with FEMA. It also has been a problem with the DOJ programs, from what I understand. According to DOJ-OIG reports, grants to the States are oftentimes made late. In FEMA's case, grants are timely, but once the funds are passed out, there is no accountability. FEMA does not obtain accurate and timely financial reports, nor are they making onsite monitoring visits. FEMA is validating that the funds are being spent the way they are supposed to be. I was the Deputy Inspector General at FEMA before the merger with DHS. We questioned over $900 million in grant expenditures in just FEMA programs alone over the last 9 years. These are the types of issues that the DHS must now grapple with, now that they are merged in with DHS. These are problems that will need to be addressed now that they have been transferred into DHS. Another issue, and I think it is a very serious one, DHS needs to take a very close look at, is this: Are these grants, in fact, enhancing the State and local's ability to respond to and recover from disasters, whether they are caused by natural events or terrorist events? DHS has no performance measures to suggest that the grants that are being passed out on a yearly basis, costing billions of dollars, are, in fact, having an impact on the nation's ability to prepare for and respond to disasters. I think that this issue needs to be addressed sometime soon as these accounts get larger and larger as time goes on. Senator Jeffords. Thank you. I know I went well over my time, but I think it is information well deserved to be received. May I continue? Senator Voinovich. I have some other questions. Senator Jeffords. Then you go ahead and let me rest. Senator Voinovich. Probably what we need to do is to look at all the various agencies that are being merged into the Department of Homeland Security. How many of them are on GAO's high risk area? Ms. Hecker. The whole merger is on the high risk list. Senator Voinovich. The issue that Mr. Skinner is getting at is that some of these components were already weak to begin with and now they are going into the new Agency. The issue is: Are they going to better cured by having DHS just focusing on that issue in other agencies and put it all in one basket? Will they be better off just focusing on FEMA to make sure that their financial management systems are in place? That is a policy decision that needs to be made. One of the points that you made--and again I would like to capture it, is that the grants that were given to New York did not require the match. Have you captured the cost savings in terms of not having to come forward with a match? Traditionally the locals have to come up with a match. In this particular case, that was waived. Did you put a dollar amount on that? Ms. Hecker. As I said, the law requires a maximum 75/25 percent State/local match. In prior disasters, the State/local match has been waived for part of the disaster. In the North Ridge earthquake, part of public assistance, the emergency or the short-term work, the State/local match was reduced to 10 percent. In some disasters, the Federal Government has covered 100 percent for some specific expenses or time period. As such, you cannot just estimate what is 25 percent of $8.8 billion. Historically there is a lot of a discretion there to vary the amount. The point is that it has never been entirely without a State or local match for the entire value of the public assistance, in this case $8.8 billion. Senator Voinovich. What I would like to do would be to take a minimum figure. In other words, if you look at other projects, is this is worth 25 percent, 15 percent, or 10 percent? I would like to get a handle on how much money the local communities were saved as a result of not having to come up with the match which is a match that traditionally communities have to come up with. We had to come up with it in Ohio when we had our disasters. Ms. Hecker. Particularly for the transportation improvements. This is the first time that the transportation match has been waived as well. Senator Voinovich. I am really interested in that. I would like to really capture the total cost of all of this and what was done. All right? Ms. Hecker. Yes. Senator Voinovich. Mr. Skinner, I would like to talk about the issue of information on what people are exposed to. Does FEMA traditionally get into the issue of air quality? Mr. Skinner. To my knowledge, no. It is somewhat unique. Senator Voinovich. That is like an EPA's responsibility. The issue then becomes when EPA gets involved, are they responsible for the air quality outside and inside? You may not have the answer to this. Mr. Skinner. I do not know the answer to that. It was my understanding that at the time of the World Trade Center incident, they did not believe they had the authority or responsibility for the air quality inside a residence. Senator Voinovich. In other words, they felt that was up to the local health department to determine what was the condition inside? Mr. Skinner. Yes; that is my understanding, but that question could be better answered by EPA. Senator Voinovich. One of the things that I am interested in, as I mentioned earlier, is the legislation that Senator Clinton and I have that was voted out of this committee that empowers the President to move in and get all that information. We still have the situation where you have the EPA out there. Allbaugh was taking about Health and Human Services being involved. I would like to get an answer in terms of what is the vehicle that would be looked to if the President were to exercise his authority under this legislation. It is easy to have legislation. But the issue is if it happens, who is responsible for what? Is it going to be EPA that is going to be the one that is doing it? Is it Homeland Security that is going to be done? Is it HHS? Something has to be put together so that it is comprehensive. Are they responsible for just the exterior air? All of that, I think, really needs to be worked out. I think we ought to get a question to the Agency and really followup on that particular issue. Mr. Skinner. Yes, I agree. That was our point in our report. I think the lessons learned from 9/11 should be a guideline for FEMA and EPA to start developing some protocols before the next disaster, so when the next incident does occur, they will be better equipped. Senator Voinovich. In terms of your oversight there, did you ever get into the issue of their processing of these claims for the first responders in terms of their health claims? Did you look at that at all? Mr. Skinner. No, we did not, sir. Senator Voinovich. It is just another area where they just did not get the job done. Mr. Skinner. It was just so much to do there. Again, we focused primarily on the individual assistance programs, knowing that GAO was going to be focusing on the public assistance programs. Senator Voinovich. OK. I have exhausted my time. Senator Jeffords. Senator Jeffords. I have no further questions. Senator Voinovich. I would like to thank you both for being here today. It has been really illuminating. Mr. Skinner. Thank you. It was our pleasure. Senator Voinovich. I am going to ask that FEMA report and the GAO report on FEMA, ``Major Challenges and Program Risks,'' released today be entered into the record. Without objection, so ordered. 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We have people here at the front lines today. Brother Shipley and I have been through a lot together. I think you were on a leave of absence to go over to Chicago and work for FEMA for awhile. Now he has returned back to Ohio. Senator Jeffords, I would like you to know that we probably have the best emergency management facility in the United States of America. In fact, James Lee Witt was there when we cut the ribbon on it. Mr. Shipley is really an outstanding individual that has served our State and country for many years. Senator Jeffords. Is that because you have so many disasters out there? Senator Voinovich. Thank God we did not have that many of them. [Laughter.] Senator Voinovich. Mr. Larson, you certainly have been through it and probably could write a book. Maybe you are starting to do that. We are very happy to have you here with us today. If you could limit your comments to 5 minutes, I would appreciate it. I think we will begin the testimony with Mr. Shipley. STATEMENT OF DALE SHIPLEY, EXECUTIVE DIRECTOR, OHIO EMERGENCY MANAGEMENT AGENCY, ON BEHALF OF THE NATIONAL EMERGENCY MANAGEMENT ASSOCIATION Mr. Shipley. Thank you, Chairman Voinovich. I appreciate the opportunity to be here today. Senator Jeffords, it is a pleasure to be here with you. I am Dale Shipley, Director of the Emergency Management Agency for Ohio, and Past President of the National Emergency Management Association. I am here today representing NEMA. Certainly it is a historic time as we create the Department of Homeland Security. Part of my focus will be to emphasize an all-hazards approach to disasters which have been the basis for our response to disasters for some 25 years. NEMA supported the inclusion of the Federal Emergency Management Agency into the Department of Homeland Security because it was obvious that the primary focus for that Department was to address a major new threat to the United States, that of terrorism, which we view as one of many threats. Hurricane Isabel recently reinforced the all-hazards approach that the Department is built upon. In Ohio, we have had two Federal disaster declarations since FEMA was incorporated into the Department in March. We have seen no change in the speed, availability, or the flexibility of assistance from FEMA since it came into the new Department. Other agencies within the Department of Homeland Security, as was mentioned by Secretary Brown, will provide even greater assistance to us as we look to them for research and development, new requirements we have in light of the focus on weapons of mass destruction, and increased security against that threat through prevention. The Department of Homeland Security repeatedly stresses as its number one mission as information-sharing programs and funding for increasing the capabilities for a more effective response. You specifically asked me to address the Public Assistance Program. As you know, it addresses public needs, specifically the costs of debris removal, damages to roads and bridges, water control facilities, public buildings, public utilities, and parks and recreation facilities. Public assistance is particularly important for disaster relief because communities need these vital functions restored in order to get back on their feet. A terrorist event, such as the World Trade Center or the anthrax attacks, cause redefinition of programs which are based on threats experienced during the previous 25 years. As Secretary Brown testified, the Stafford Act allows flexibility and continues to serve us well, although certainly policies and procedures had to be rewritten after this unprecedented disaster occurred. In Ohio, we have staff that work with FEMA to assist various applicants for public assistance in identification, applications and accomplishing eligible projects. During this current Federal fiscal year, we have had four Presidential disaster declarations in Ohio with some 997 public entities-- villages, townships, counties--apply and received $49 million in public assistance. Ohio employees act to manage these problems and interface all these applicants with the Federal Government, and are charged with keeping records, handling all reporting requirements, closing out the projects, closing out the disasters, and managing the 25 percent non-Federal cost share. We also manage one of the few State programs for public assistance. Under the State law, the Ohio Governor can declare a disaster, and if it does not warrant or is not large enough to warrant a Presidential declaration, then we will implement a State public assistance program. We have had four such declarations in this same 1-year period, which have assisted 83 applicants at a total cost of $4.8 million. You can see the relevant size that I am talking about in State disaster versus Federal disaster declarations. One challenge this year was a congressional appropriations for 2003 were about half the normal anticipated costs in the disaster relief fund. That resulted in the Federal Government writing some IOUs which the committee asked about earlier in this hearing. We have had some examples where snow and ice in Monroe County, for instance, one our smallest counties. I think 15,000 people live there. They had a public assistance approval for almost a half million dollars in losses from that snow and ice disaster. Only earlier this month, we were able to draw dollars to help them accomplish those projects. Other issues that I would like to bring before this committee involve both pre- and post-disaster mitigation programs. I have really been pleased to see some questions involving mitigation and the cost shares of these programs. Senator Clinton, in particular, brought up the fact that recently we have reduced the formula for mitigation money from 15 percent of total disaster cost to 7.5 percent. In fact, she addressed the issue of a 5 percent cap put on mitigation for the New York disaster. Let me just give you the most recent success story that emphasizes what I believe is critically important to our mitigation efforts. Hurricane Isabel--there were 220 homes in Bell Haven, NC that were elevated with Hazard Mitigation Grant Program funds after Hurricane Fran in 1996. None of these homes flooded last week, even though there was significant flooding on the Pungo River. We try constantly to find examples where we can go back and show that getting people out of harm's way is good government, good business, and reduces costs of life and property ultimately if we can just mitigate what we know will be future disasters. My written testimony includes comments about a correction to the Disaster Mitigation Act of 2000 asking for more flexibility in our assistance to individuals and households where we ended up with a cap of $5,000 in that program which should be flexible. We should be able to increase it. It is in the best interest of ourselves and our victims. Senator, you asked specifically if we would address your proposed legislation on health monitoring of volunteers. My personal angle on that not only is to be supportive of that, but that we all need to be critical, as you know, in all of our disaster response. We are absolutely dependent upon the thousands and thousands of volunteers who come forth to help us. Government cannot do everything for everybody, nor should we even try. The Salvation Army and the Red Cross are voluntary organizations active in disasters. All the religious organizations and all the people that come forth to help are critical to our success. People like we have volunteering to serve in our urban search and rescue task forces must be cared for. I appreciate your interest and your concern in doing that. As we work to establish a new Federal Department of Homeland Security, we must not forget the all hazards approach to emergency management. We must prepare for and respond to all threats, the common as well as the extraordinary, whether it is flooding in Ohio, a hurricane in North Carolina, tornadoes in Kansas, or an explosion of known or unknown origin. States need a Federal commitment and system, recognizing that each State and local government has unique disaster mitigation, preparedness, response, and recovery needs that require flexible, predictable, and adequate funding assistance that is coordinated with the State emergency management plan. Again, I thank you very much for the opportunity to be here. I would ask that my written statement be placed in the record in its entirety. Senator Voinovich. Thank you for being here. Mr. Larson. STATEMENT OF BUD LARSON, ASSOCIATE DIRECTOR, NEW YORK CITY OFFICE OF MANAGEMENT AND BUDGET Mr. Larson. Good morning, Chairman Voinovich and Senator Jeffords. My name is Bud Larson. I am the associate director of the New York City Office of Management and Budget. My responsibilities include, among others, coordinating and processing all the FEMA claims by the city of New York. I am thankful for the opportunity to share the city's experiences in this process over the last 2 years. In particular, I would like to provide you with some insight on how the city and FEMA responded to certain limitations in the Stafford Act. Immediately following the attacks of September 11, 2001, the President and Congress committed over $20 billion of much needed aid to the city of New York. The aid included a $5 billion Liberty Zone tax incentive package, over $3 billion in Community Development Block Grants for Economic Development, and almost $2 billion to the U.S. Department of Transportation for downtown transit upgrades, and over $8 billion to FEMA for transit improvements, individual and family assistance grants, and public assistance programs. Of these, the city of New York is eligible to make direct claims for reimbursement of disaster-related costs only through the FEMA's Public Assistance Programs. The city's claims have totaled approximately $3.5 billion. Overall, FEMA has been remarkably efficient and flexible in reimbursing the city, given the constraints of the Stafford Act. Since the 9/11 terrorist attack was the largest disaster ever in the United States, the associated costs borne by the local government was the largest FEMA has ever had to deal with. FEMA recognized very early on in the process that they had entered into new uncharted territory. As this disaster was unlike any they had responded to before, FEMA officials were willing to work as hard as possible in order to provide the necessary reimbursements to the city of New York. The city has already received almost 100 percent of the claims filed and currently eligible to be reimbursed, excluding the $1 billion insurance fund. A large portion of the balance of Public Assistance funds have been earmarked for transportation improvements for the new transit hub in lower Manhattan and will be provided to the appropriate entity when the expenses occur. The city has already received almost 100 percent of all claims filed and currently eligible to be reimbursed, excluding the $1 billion insurance fund. A large portion of the balance of Public Assistance funds have been earmarked for transportation improvements for a new transit hub in Lower Manhattan, and will be provided to the appropriated entity when the expense occur. This success is attributable to the staff of FEMA, the State of New York, all our city agencies, and the assistance of our congressional delegation including Senator Clinton. While we greatly appreciate the work done by FEMA in providing the city with appropriate reimbursement, there are a number of limitations in the Stafford Act that did not make this an easy process. If not for congressional action, the city would still not have received reimbursement necessary to cover the unique expenses a local government incurs when responding to a terrorist attack. In fact, there are some instances where the city will never receive appropriate reimbursement due to these limitations. First and foremost, due to the extent of the damages and the destruction of the financial center of the Nation, the city and the State lost a substantial amount of tax revenue as a direct result of this terrorist attack. The city estimated substantial losses in tax revenue of almost $3 billion in 2002 and the 2003 city fiscal years directly attributable to the attack, and independent of the economic slow down. These losses were due to decreases in city personal income taxes, business taxes, and reduced sales taxes. In addition, the actual destruction of property, the closure of lower Manhattan, and the significant effect on travel and tourism to New York in particular, also had a devastating effect on our tax revenues. While some have argued that it is impossible to link the loss of these revenues to the terrorist attack, the General Accounting Office issued a report on July 26, 2002, reviewing these estimates, and noted that the tax revenue loss estimates for 2002 ``appear to reasonably approximate the impact of the terrorist attacks on tax revenue.'' I also want to make it clear that the city did not receive any funds based on the city's experiencing a budget shortfall as a result of these lost tax revenues. Currently, the Stafford Act does not allow FEMA to provide any reimbursement for lost tax revenue to local governments. While the Community Disaster Loan Program currently exists, the loan amount is capped at only $5 million, not even a fraction of the costs associated to such a large terrorist attack in a major metropolitan city. Since the Stafford Act does not accommodate this very real need for disaster stricken local governments, the people of the city and the State of New York have been forced to shoulder these additional financial burdens caused by an act of war. Another limitation of the Stafford Act is the lack of provision for local governments to receive reimbursement for unique expenses associated with a terrorist attack. New York City was the direct target, as were the Pentagon and the District of Columbia. And as a direct target, the city needed to take an action immediately by heightening security in all parts of the city. Prudence demanded that the entire city needed to be shut down. Bridges and tunnels into Manhattan needed to be closed. Subway lines and rail lines needed to be suspended. The security at the United Nations and other key locations were immediately heightened. These costs were incurred directly as a result of the city being a terrorist target. However, the Stafford Act does not recognize these expenses as eligible reimbursements since these additional expenses did not occur at the actual site of the disaster. While FEMA worked to interpret the Act as broadly as possible under the narrow confines of the Stafford Act, FEMA could not grant reimbursement. It took a special act of Congress to allow FEMA to provide the reimbursement to the city of New York for these costs which would clearly not have been incurred but for the terrorist attacks. After receiving congressional authorization, FEMA responded diligently and effectively in processing these new claims. But the fact remains that in any future terrorist attack there will be a significant related cost incurred by local government that will be ineligible for reimbursement under the Stafford Act. Finally, one of the most complex obstacles to full reimbursement under the Stafford Act encountered by the city involved in the environmental liability as it relates to debris removal. Immediately after the attack on September 11, the city responded by deploying police officers, firefighters, EMS workers, and other employees to the site for search and rescue. At the same time, the city contacted four construction management companies to begin the process of debris removal. These companies, along with dozens of subcontractors, acted with a sense of patriotism and worked without contracts, insurance, or indemnity. This response by the municipality and its contractors were immediate and necessary. All parties took substantial risks. In order to protect against liability for the city and its contractors, the city sought to obtain insurance in the private market, but was able to obtain only $79 million of general liability coverage. Even that coverage came with significant exclusions. The city and its contractors accordingly sought legislation providing for Federal indemnification of these claims, but without success. Finally, as a result of congressional action, FEMA set aside approximately $1 billion for an insurance fund to protect the city and its contractors from claims relating to the debris removal process. While the city and the contractors will benefit from the substantial coverage, the amount of coverage is only a fraction of the $12 billion of damage claimed already against the city. The creation of this insurance fund was difficult and complex and was aggravated because the Stafford Act provided no facility for its funding. In fact, even after 2 years since this attack, and 7 months after the additional congressional action, this insurance fund has yet to be created and negotiations between FEMA, the city, and its contractors are still ongoing. This clearly is an unfortunate circumstance and one no local government or contractor should have to deal with. In fact, this experience may cause governments and others to think twice before responding to a terrorist attack. The Federal Government must address this issue by either enacting Federal indemnification or an insurance plan to protect municipalities and their contractors. While the city's experience with FEMA has not been without difficulties as I just explained, I want to be very clear that this was in no way due to the staff or the mission of the Agency. I have the utmost respect for the professionalism and the diligence of the people at FEMA. It was the constraints in Federal statute that proved to be difficult. I urge you to examine these issues and determine the best course of action so local governments and taxpayers are protected from the additional financial burdens of a terrorist attacks. I thank you for your patience and would be glad to take any questions. I would ask that my written statement be placed in the record in its entirety. Senator Voinovich. Thank you, Mr. Larson. I am impressed with your testimony. It follows up on some of the questions that I asked the previous witness. The point you are making is that even though the local share was waived when you calculate some of the losses that you incurred that were nontraditional in a typical disaster, that that cost far exceeded any waiver of local match that you might have benefited from? Mr. Larson. That is true. Senator Voinovich. I think the real issue here is this. Are you aware whether FEMA is now reevaluating the Stafford Act to have a separate category dealing with terrorist attacks like you experienced? Mr. Larson. I believe that they are doing a review, but I am not really sure what the details of that review entail. Senator Voinovich. I think what we will do is find out. The question I would like to ask both of you is this. 9/11 was not typical. God forbid we have another one. But the fact is that we could. Would you suggest having a separate set of criteria laid out for that kind of disaster separate and apart from the Stafford Act in terms of its traditional response to disasters in this country? Mr. Larson. I believe that there are modifications required to the Stafford Act to look at those issues that relate specifically to acts of terrorism which are not necessarily something that FEMA has normally dealt with in a natural disaster. The Act should be adjusted in such a way that those could be recognized as true costs are reimbursed. Also very importantly, because of the types of things that happen at terrorist attacks, to make sure that those responders are covered for any liability claims that might be put against them in the future. In the case of 9/11, obviously this was such a huge event that the insurance industry was not able to handle this which is how it would be handled under a normal event. In a normal situation, when we would have entered into a contract with the contractors, included within that contract would be standard insurance. FEMA would pay for it. But since there was no market for insurance, FEMA had no mechanism to provide the type of liability coverage that they would normally do. Senator Voinovich. On behalf of your national organization, do you have an opinion on that? Mr. Shipley. Sir, it would be my personal opinion. Yes, I think we could establish thresholds at which certain additional assistance might be available. Just as you have had occasion as Governor to make a decision on when a local government was impacted so severely that they could not even meet their 12.5 cost share, which we normally ask them, States would go ahead and say, ``We will cover 100 percent of your costs.'' When you get into the sort of disaster that occurred here, lost tax revenue, if we are without power for 24 or 48 hours, probably should not be a consideration. But lost tax revenue with an incident the size that occurred in New York City, I think brings new dynamics into play. Yes, maybe we should look at what point should additional assistance be made available when it is just beyond the capability of local governments to make it up. Senator Voinovich. Do you the staff capacity at your organization to put something together and make a recommendation? Mr. Shipley. I would take it back to NEMA and work with them, if that is OK. Senator Voinovich. I would really like them to sit down and think about this and come back with some recommendations on how we can handle this thing so we can prepare and eliminate some of the problems that Mr. Larson has encountered. Mr. Shipley. I think the issues were faced not only in New York but in Virginia with the Pentagon, and the office building in Oklahoma. I think all of those States have experienced these extraordinary sized disasters. There was Hurricane Andrew in Florida also. We will probably have valuable input for us to look at what we might revise to deal with those. Senator Voinovich. Thank you. The other issue that you talked about and I am really interested in is mitigation. Let us take the Ohio River. We had those folks that continued to have their places flooded. We made a condition, did we not, that they could not get any help unless they moved? But then the issue was how much money did we have available to help them move? Is that what you are talking about, that they have limited the amount of money that is available? Mr. Shipley. Yes, sir. Senator Voinovich. I do not understand. Fifteen percent of what? The cost of moving? Mr. Shipley. The money that has been made available for mitigation projects has historically been set as a formula of total disaster costs for a disaster. So if we in Ohio have a disaster that we expend $20 million in recovery, then we would take 15 percent of that amount which would be made available for mitigation projects. The percentage of the total disaster costs to calculate mitigation was reduced from 15 percent to 7.5 percent in the 2003 Omnibus Appropriations bill. Senator Voinovich. So you have less money to move people out. Do you still have the rule that says that if you have been a disaster victim and you do not move, you are not going to get relief a second time without insurance? Mr. Shipley. What we require is flood insurance. We cannot force people to move. It is a voluntary program. But we can require them to buy flood insurance or they would receive no individual assistance in future flooding. We are trying to encourage people to cover themselves, either through insurance or elevation, or other forms of flood proofing, or let us buy you out and get you completely out of the area. There are a lot of options. As the Senator commented earlier, sometimes people do not want to leave, but sometimes even they get beaten down to the point where they say, ``Hey, we have to get out of this town. We have to get to higher ground.'' We have had some success, as you know, in doing that. Senator Voinovich. Senator Jeffords. Senator Jeffords. Thank you, Mr. Chairman. I was pleased to have your testimony. It has been very helpful. Mr. Shipley, in light of the fact that the FEMA Director was once a Cabinet-level position, and the past close relationships FEMA Directors had with the Presidents, in your opinion, how do you think FEMA is doing in the new Department of Homeland Security? Are disaster declarations and assistance taking longer to get approval? Does anything need to be done to address FEMA's role in the Department? Mr. Shipley. My answer may surprise you. FEMA and the Department of Homeland Security leadership and the White House have worked out the procedures for disaster declaration so that they still move directly from FEMA to the White House with information to the Secretary of Homeland Security's office. There is no slow down in the processing and requesting that the President make a decision and response. The major difference that I am seeing is that there is a new boss over FEMA dealing with all disasters, all threats. That organization is still struggling to figure out exactly how they are going to deal with defining the threat, accomplishing the intelligence gathering and sharing, focus on prevention at the same time that FEMA still has the mission of preparedness, response, and recovery. I think it is interesting to see that Senator Voinovich has asked some of the questions of who is responsible for what and when which is the essence of emergency planning. Who is responsible and under what conditions? When you look at indoor air, outdoor air, that is the responsibility of the Federal response plan written by FEMA to spell out just those exact things. We are in the process, under the Department of Homeland Security, of rewriting what we are calling a national response plan. It is not being led by FEMA. Those are just some things I see going on that is complicated, whereas Secretary Brown is the Director of FEMA, was responsible for coordinating Federal organizations in response to disaster. The Secretary is now directly responsible to the President for that same thing. So there is some growing pains and some coordination issues that they are working hard on. Senator Jeffords. I appreciate that response. We would like to followup with you as time goes by to make sure that those problems are resolved. Thank you. Mr. Shipley. I would welcome the opportunity. Senator Jeffords. Mr. Larson, the GAO report indicates that New York City officials interviewed believe that changes need to be made to existing authorities under the Stafford Act in order to effectively respond to events of terrorism. Can you explain first what New York City wanted to do but could not do in the structure of the existing program? Then describe what legislative changes you might propose? Mr. Larson. First, I do not believe that we were prohibited in any fashion from doing what we wanted to do because of the Stafford Act. All of the decisions as to how to respond to this emergency were based on public safety issues being priority. We did everything we believe we needed to do. After we did those things, the ability to be reimbursed for costs which we believe were directly related to this being a terrorist attack, were not eligible reimbursement costs under the Stafford Act. We believe that the definition of reimbursable costs for terrorist attacks should have some flexibility relating to those types of costs that do not occur on the site, which is the limited focus of Stafford Act. Also, unfortunate as it might be, we experienced such a tremendous loss of members of our emergency response forces that we had significant additional training costs to return those offices to full staffing, after the event. Those costs were not reimbursable. As unfortunate as it may be, we have huge additional disability costs related to this event which were not covered under the normal Stafford Act--potentially $170 million of additional disability pension costs. There are a whole series of those types of costs that I can track directly back to this being a terrorist event, somewhat different than the natural disaster. But the guidelines under the Stafford Act did not permit those to be reimbursed. I think we need to expand that definition to recognize some of these issues. Again, the other thing that is very important is the type of liability that local governments might be facing because of the actions they took to protect their citizens. They should have some comfort that they will not be bearing a burden of liability for what was an attack against this country. Senator Jeffords. Will you or someone be preparing suggestions on how to make improvements in the Stafford Act to alleviate those problems? Mr. Larson. We would be happy to work with somebody on that. Senator Jeffords. I would appreciate that very much. Thank you. Thank you, Mr. Chairman. Senator Voinovich. I would like to thank both of you very much for coming. We would really appreciate your followup to some of the questions that we have raised here today and your organization looking at this whole thing. We also appreciate your continuing input as this reorganization goes. I would welcome, as the chairman of this subcommittee, periodically receiving information from you as to how you think things are going, that they are doing this or they are doing that, and ``Gee, if they did it differently, it would be better.'' We do not want to not hear from you for a year and they go ahead and do their thing. I would rather correct it as we go along rather than wait until it is too late to do anything. Again, Mr. Larson, you have the experience. You have done a nice job of outlining some of the things that you have been confronted with that were not covered. You have the real perspective. Then you have an issue--is it in the Stafford Act? I would like from my perspective to lay out all the things that you would be doing if you were sitting in the Department of Homeland Security. You are the people that are on the ground and know it. Mr. Shipley knows I am a big believer in empowerment and quality management and going to the people that are dealing with the problems to get their information. I have to tell you that in too many instances the folks here do not know what it is. They do not understand what it is on the street. You would really help me to give me the street impression of what is going on so that can be fit into the Department of Homeland Security and FEMA. Thank you. Mr. Shipley. Thank you. Mr. Larson. Thank you. Senator Voinovich. With that, we are adjourned. [Whereupon, at 11:20 a.m., the subcommittee was adjourned, to reconvene at the call of the chair.] [Additional statements submitted for the record follow:] Statement of Michael Brown, Under Secretary, Emergency Preparedness and Response Directorate, Department of Homeland Security Good morning Chairman Voinovich and Members of the Subcommittee. I am Michael Brown, Under Secretary for the Emergency Preparedness and Response Directorate of the Department of Homeland Security, which includes the Federal Emergency Management Agency (FEMA). Since becoming part of the Emergency Preparedness and Response Directorate (EP&R) of the Department of Homeland Security (DHS), FEMA has continued its traditional role of preparing for, mitigating against, responding to, and recovering from disasters caused by all hazards. Over the last 2 weeks, we have worked closely with the States and our Federal partners to effectively respond to Hurricane Isabel and all within the new structure of DHS. DHS brought its resources to bear in response to Hurricane Isabel in order to protect the public. We deployed key new assets, including the National Disaster Medical System (NDMS) teams. The U.S. Coast Guard also deployed its assets to assist in the response effort. All of our response efforts have been coordinated department-wide through the DHS emergency operations center. Our Hurricane Liaison Team was invaluable in arranging up to the minute meteorological information and predictions from the National Hurricane Center and other National Oceanic and Atmospheric Administration (NOAA) components for State and local officials and emergency managers in the path of the storm. We established mobilization centers at Ft. Bragg, North Carolina, and Edison, New Jersey, and staging areas at Ft. A. P. Hill, Virginia, and Columbus, Ohio. Advanced elements of our Emergency Response Teams and our State Liaisons were dispatched before the storm to the affected States and the District of Columbia to coordinate disaster response activities. Many other assets which we positioned from Alabama to New York were also critical to staging an effective response including the Rapid Needs Assessment Teams, National Disaster Medical System (NDMS) Disaster Medical Assistance Teams, Urban Search and Rescue Task Forces, Mobile Emergency Response Support Detachments, Environmental Protection Agency HazMat Teams, Army Corps of Engineers, Forest Service, General Services Administration, Department of Energy, and Department of Health and Human Services Teams. But, we must not rest on our past achievements. As in all major incidents, we will learn valuable lessons from the Hurricane Isabel response. The key to our continued improvement will be taking these lessons and incorporating them into our planning, doctrine, and procedures to ensure our continued improvement. DHS will continue working with the Congress and our Federal partners, State and local leaders, and other affected stakeholders and partners to continue to enhance our ability to respond effectively to all types of disasters. Prior to joining DHS, the focus of the disaster programs within FEMA was an all-hazards approach. This focus remains today, and in fact it benefits from the more global perspective of DHS and its related components. I am proud of our response to the Hurricane Isabel disaster on the east coast because it clearly demonstrates our steady improvement in coordinating and leading Federal, State, tribal and local response efforts to protect life and property in times of disaster. The seamless collaboration of the different response elements in the Department of Homeland Security, as well as those in other Federal departments and agencies, allowed for a rapid and effective positioning of disaster assets and capabilities throughout the eastern United States to quickly provide any assistance needed by States and communities to protect the life and property of their citizens. We at FEMA, are proud to be doing our part to secure the homeland, and I am proud to be a part of an organization made up of so many fine and dedicated individuals. FEMA's greatest asset is its people. As we have transitioned into DHS, we have continued our efforts to ensure that FEMA's workforce remains one of the finest in the Federal Government through the development of a comprehensive strategic Human Capital Plan. We have also continued to work to integrate the new missions into FEMA's structure. We are working with the Department of Health and Human Services on a wide array of issues including finalizing the consolidation of staff in the FEMA headquarters building within the next few months, fully integrating NDMS assets into the FEMA response structure and enhancing the operational readiness of NDMS teams. Since becoming part of the Department of Homeland Security, FEMA has continued to carry out its mission to prepare for, mitigate against, respond to, and recover from disasters of all kinds. It is a great honor for me to serve Secretary Tom Ridge as I lead FEMA into a new era as part of DHS. In order to achieve our mission more efficiently, FEMA has been divided into four disciplines: Preparedness, Mitigation, Response, and Recovery. This organizational alignment reflects the traditional areas of emergency management. It also resembles the organizational flow used by many States, who continue to be our principal partners in emergency management. PREPAREDNESS Since joining DHS on March 1, FEMA's Preparedness Division has continued to implement its grants and training programs and has already gained assets in the transition. The Preparedness Division had the opportunity to test its capabilities during exercises including the nationwide Top Officials 2 exercise (TOPOFF2) in May 2003; to provide funding to State, tribal, and local governments; and to forge strong working relationships with the Office for Domestic Preparedness (ODP), which is also now part of DHS. The recent TOPOFF2 exercise served as a good test of significant new organizational structures and provided some good lessons as to how our efforts can be improved. It tested new procedures, such as our operational relationship with the DHS Crisis Assessment Team and systems transferred to DHS, such as the Strategic National Stockpile. Exercises such as TOPOFF2 allow us to pinpoint challenges to help ensure a better response and a more timely delivery of assistance. Although national level exercises like TOPOFF2 are important and valuable, community-based exercises are equally important for a comprehensive and truly effective national exercise program. Several months ago, a train carrying hazardous materials derailed near Laguna, New Mexico. Fortunately, local emergency responders and the New Mexico Office of Emergency Services were ready. A response exercise held just weeks earlier had prepared responders for such an event. The bottom line is that community-based exercises work, and they work at the first responder level. In cooperation with ODP, FEMA is continuing to support a robust, multi-tiered system of exercises. As a sign of the growing national interest in individual and community preparedness, Citizen Corps has increased its number of local councils by 377 since March 1, for a total of more than 628 Councils in 51 States and territories. Councils are serving nearly 35 percent of the U.S. population or approximately 90 million people. Five new affiliates have partnered with Citizen Corps since March, including the U.S. Junior Chamber of Commerce, the National Volunteer Fire Council, the National Voluntary Organizations Active in Disaster, the Points of Light Foundation, and the National Safety Council. Additionally, Federal affiliates have partnered with Citizen Corps. On July 29, 2003, Tom Dunne, EPA's Associate Assistant Administrator for the Office of Solid Waste and Emergency Response, signed an agreement adding EPA as an affiliate with Citizen Corp. NOAA and the Department of Education's Office of Safe and Drug-Free Schools have also signed agreements. A key component of Citizen Corps is the Community Emergency Response Team (CERT) program, which helps train citizens to be better prepared to respond to emergency situations in their communities. In May 2003, DHS provided nearly $19 million in grant funds to States and territories to expand the CERT program through additional State-offered Train-the-Trainer courses and to help communities start CERT programs and expand existing teams. When I announced these grants in Olathe, Kansas, I had the good fortune to meet Community Emergency Response Team members who worked together to help their neighbors recover from the destructive tornadoes in the Midwest this past spring. This is a fine example of what CERT can accomplish. Our National Emergency Training Center, which includes the National Fire Academy and the Emergency Management Institute, continues to provide training to the leaders of the fire service and emergency management communities. We train more than 16,000 students a year on campus and more than 100,000 students a year through off-campus programs with our partners in the State fire and emergency management training systems. We also have trained over 185,000 students this year through our Independent Study Program. Our training prepares the fire, EMS and emergency management community, as well as local officials all across the country. With the addition of Noble Training Center in Anniston, Alabama, our capabilities are being expanded, and we will be able to reach more personnel than ever before. DHS is committed to helping firefighters improve their effectiveness and stay safe. The responsibilities of the fire service have increased since 9/11 to include planning for and responding to possible terrorist attacks. So far this fiscal year, DHS has awarded over $250 million to fire departments through the Assistance to Firefighters grant program. Given the recommendations to better consolidate and coordinate grants for first responders and terrorism preparedness, the President's Budget for fiscal year 2004 requested that Assistance to Firefighters Grant Program be placed within ODP. In order for State and local governments to be effective partners with the Federal Government in securing the homeland, they need quick and easy access to terrorism and emergency preparedness grant programs designed to support their work. Prior to the formation of the Department of Homeland Security, information about terrorism and emergency preparedness grant programs were scattered throughout the Federal Government. Many are now centered within DHS, though still divided among our various components. To make them even more accessible, Secretary Ridge announced plans to centralize these programs within a single office. State and local authorities will soon have a single point of contact for terrorism and emergency preparedness efforts--one access point to obtain critical grant funding. It will help ensure that nationwide, State and local officials have one place in the Department where they can tap into the resources and information they need, from applying for funds to protect critical infrastructure to receiving funding for first responders. As a Department we have not waited to begin new initiatives that leverage the resources of the Federal Government in support of our first responders and first preventers. For example, DHS and the Department of Justice COPS program coordinated the application and review of their separate appropriations for interoperable communication pilot programs. This innovative DHS/DOJ partnership demonstrated Federal leadership and illustrates the importance of integrating multiple disciplines in addressing the nation's preparedness needs. In the coming weeks, the Departments will be announcing approximately $150 million in pilot project grants that will establish best practices and help develop unique solutions to the interoperable communication issues that have hampered our first responders. RESPONSE The Response Division continues working hard to consolidate and integrate our existing and new disaster response assets, teams, systems, programs and responsibilities into the Emergency Preparedness and Response Directorate to create a more unified and comprehensive all-hazards disaster response capability. We are looking into new approaches that can result in greater efficiency and effectiveness in our disaster response activities. I am confident that over time we will be able to introduce a new response culture, one that will enable us to elevate our operational response capabilities to a higher level of proficiency and ensure better protection of and service to the American people. The Response Division's structure is based on the Incident Management System so that it is optimally aligned to meet the needs of State and local responders and designed to meet the President's direction to establish a National Incident Management System (NIMS) and National Response Plan (NRP). On February 28, 2003, the President established a single, comprehensive national incident management system and provided for the integration of separate Federal response plans into a single all-discipline, all-hazards national response plan. The Secretary of Homeland Security is responsible for developing and implementing both initiatives. FEMA has been actively participating in the effort to develop the National Response Plan (NRP) and a framework for National Incident Management System (NIMS). We are also a co- facilitator and have regional participation on the State, tribal and local NIMS/NRP workgroup, which is an intergovernmental advisory group assembled to provide State and local input, guidance and expertise to the NRP/NIMS revision efforts. As directed in the Department of Homeland Security Act of 2002, FEMA will play a key role in the management and maintenance of NIMS once it is developed. The Response Division is pulling together critical national response assets formerly maintained within other Federal agencies, such as the National Disaster Medical System (NDMS), the Strategic National Stockpile (SNS), the Domestic Emergency Support Team (DEST), and the Nuclear Incident Response Team (NIRT). Different options are under consideration on the best way to staff and deploy these teams and integrate these assets into a mission capable operation that builds upon our existing and proven disaster response foundation. The Response Division is also initiating steps to create dedicated, rapid-deployment DHS Incident Management Teams that would form the initial core on-scene management component of the Federal disaster response capability interfacing with the State/local Incident Commander. The teams have not been fielded yet but are an important aspect of FEMA's implementation of Homeland Security Presidential Directive-5. We plan to staff, train, and equip the teams over the next year. We are coordinating with different elements of DHS to enhance the operational readiness and capability of our National Emergency Operations Center (NEOC), Regional Operations Centers, NDMS, DEST, Urban Search and Rescue (US&R) Task Forces, Mobile Emergency Response Support elements, and other specialized disaster response teams to respond to protect the Nation in times of disaster. In addition, the Response Division is taking steps to reduce disaster response times so that eventually disaster teams will be able to respond anywhere in the country within 12 hours and disaster logistics packages, commodities, and equipment can be delivered anywhere in the country within 24 hours of a disaster declaration. A pilot test of a prototype disaster logistics pre-deployment program is being planned as part of our efforts to ensure that we provide maximum assistance to help State and local governments meet immediate disaster needs in the first 24 hours of a disaster while additional disaster response commodities and equipment are enroute. We are placing additional emphasis on increasing patient evacuation capabilities and conducting more hospital training and exercises under NDMS, improving coordination of Strategic National Stockpile activities, and working to ensure that US&R Task Forces can safely respond to weapons of mass destruction incidents with the necessary medical screening and equipment. Work continues with the Department of Health and Human Services on a wide array of issues including finalizing the consolidation of staff in the FEMA headquarters building within the next few months, fully integrating NDMS assets into the FEMA response structure, and enhancing the operational readiness of NDMS teams. We are also finalizing guidance that will clarify and specify in greater detail DHS and HHS roles and responsibilities agreed to under the Memorandum of Agreement the two departments signed related to the SNS. Over the next few years we intend to focus much more attention on completing catastrophic all-hazards planning for our most vulnerable cities. Some work has already been accomplished in this area, but we want to make sure as we move forward that we are addressing those issues that are most critical to State and local officials in responding to a truly catastrophic disaster. We are also drawing up a plan to develop the capability to provide intermediate emergency housing for up to 100,000 displaced disaster victims within 60 days of a disaster, a situation that we could be easily faced following a truly catastrophic disaster. Different options are being reviewed including the possibility of using portable housing solutions involving trailers, manufactured homes, modular housing, and other innovative approaches. Our goal is to develop a methodology and template that will provide useful planning and operational tools for all levels of government. The consolidation of national response assets allows the Federal Government not only to continue to provide the services which existed prior to the establishment of DHS to which the American people have become accustomed during emergencies and disasters, but also to enhance our ability to maximize Federal resources, streamline delivery processes, and directly focus programs and assets on meeting State and local needs. RECOVERY The good work that FEMA continues to do after being incorporated into the Department of Homeland Security is a commentary on how well the transition has gone. Since the March 1 transition into DHS, FEMA has provided disaster relief in 50 Presidentially declared disasters and emergencies in 34 States and one territory from Alaska to New York to American Samoa. These disasters include such events as the President's Day snowstorm and the devastating tornadoes that struck the Midwest and South in May. Most recently, of course, we have been dealing with Hurricane Isabel. When I traveled to these disaster areas, I had the opportunity to meet with some of the victims. Their lives had been totally devastated. They had lost family members. They had lost their homes. I cannot adequately describe in words the impact of looking into the eyes of people who have lost everything. But when things are at their worst, our people are at their best I have never been more proud to be a part of the Federal organization that already had individuals on the ground providing assistance to those in need and getting the process of disaster recovery underway. The committee has expressed an interest in the GAO report on the Public Assistance Program as implemented in New York following the September 11, 2001 terrorist attacks. While the GAO report does not address FEMA's performance or provide specific recommendations, it does note some differences in the delivery of assistance that I would like to take this opportunity to emphasize. FEMA implemented the Public Assistance Program, which provides State and local governments reimbursement for debris removal, emergency protective measures, and/or the repair or replacement of public damaged facilities. However, the Consolidated Appropriations Resolution of 2003 provided some flexibility that allowed recovery operations for New York to move more quickly. The resolution directed FEMA to fund non-Stafford Act 9/11 related projects with any remaining funds from the appropriation it received for the September 11 terrorist attacks in P.L. 107-117, after eligible projects had been funded. This flexibility did not forfeit accountability or detract from the effectiveness of the program. In our ongoing efforts to assist the recovery from the terrorist attacks of September 11, FEMA has also finalized a Memorandum of Understanding with the Centers for Disease Control and Prevention to fulfill requirements in the Consolidated Appropriations Resolution of 2003. This agreement is providing $90 million for administering baseline and followup screening, clinical exams, and health monitoring for emergency services, rescue, and recovery personnel. I know this issue is of particular interest to you Mr. Chairman, Senator Clinton and the rest of the Subcommittee with regard to the legislation you have recently introduced and considered. MITIGATION Since the integration into DHS, the Mitigation Division has focused primarily on two Presidential initiatives: the flood map modernization program and pre-disaster mitigation. This groundwork sets the stage for results for the rest of this fiscal year and beyond. We have nearly $200 million available for our flood map modernization program this fiscal year, $149 million appropriated by Congress and $50 million in National Flood Insurance Program (NFIP) policyholder fees. The funding enables us to embark on a multi-year effort to update and digitize our flood map inventory. Updating flood insurance rate maps will make community assessment of flood risks more accurate and improve floodplain management decisions. An updated map inventory will also provide the basis for prudent flood insurance decisions and an actuarially sound insurance rating. Flood risk identification is central to informing decisionmakers at all levels of government and in helping to shape their assessment of risks. Effective flood hazard mitigation hinges, in the final analysis, on accurate identification of the risk. A sustained commitment to the President's initiative for updating the NFIP's flood map inventory will result in even more effective risk reduction. Our flood map modernization initiative reflects, too, the President's overall management agenda; the effort will be citizen- centered, results-oriented, and market-based. We have been laying the groundwork for this significant undertaking and plan to award a contract for the flood map modernization program soon. We have also continued our commitment to hazard mitigation programs. This fiscal year, Congress appropriated $149 million for the Pre-disaster Mitigation (PDM) Program and directed that grants be awarded on a competitive basis and without reference to state allocations, quotas, or other formula-based allocation. The PDM program provides a significant opportunity to raise risk awareness and to reduce the Nation's disaster losses through mitigation planning that includes risk assessment, and the implementation of pre- identified, cost-effective mitigation measures before disasters occur. Examples of these measures include retrofitting existing structures to protect against natural hazard events and acquisition and relocation of flood-prone structures. Funding these hazard mitigation plans and projects will reduce overall risks to the population and infrastructure and--in the long-term--will reduce reliance on funding from disaster assistance programs following an event. We are requesting that the PDM program be reauthorized through fiscal year 2009 to allow us to continue to implement this critical initiative. We have worked closely with States, tribal governments, and territories over the past months to share the PDM concepts through a number of outreach opportunities, including meetings with the National Emergency Managers Association and the Association of State Floodplain Managers, and have conducted state mitigation workshops in all 10 FEMA regions. We have also developed an electronic grants system for stakeholders to electronically create, review, and submit grant applications for the PDM program through the Internet, which will enable us to review and evaluate grant applications more efficiently. CONCLUSION As part of the Department of Homeland Security, FEMA has continued to carry out its mission to prepare for, mitigate against, respond to, and recover from disasters and emergencies caused by all-hazards. And we will continue to do so. I appreciate the opportunity to testify before you today. I would be glad to answer any questions that you have. ______ Response by Michael Brown to Additional Question from Senator Jeffords Question. One of the issues raised in the GAO report is whether or not FEMA should have reimbursed New York City for heightened security costs in the wake of the terrorist attack. The GAO report states that FEMA believed that this work was not eligible for reimbursement because it was similar to work being done nationwide. How much did New York spend on increased security costs in the wake of September 11th? How does that compare with similar expenditures nationwide? Response. New York City was a direct target of a terrorist act, as were the District of Colombia and the Pentagon. The immediate response required immediate action in the areas of bridges, tunnels, subways, railroads, water supplies, foreign missions, the United Nations and other potential targets located in the city. All entries to Manhattan needed to be secured and there were certainly other security costs surrounding the World Trade Center site. These steps taken in the immediate aftermath of the attacks were, we believe, different than steps taken elsewhere in the country that had not been attacked. 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Hecker to Additional Questions from Senator Jeffords Question 1. Another issue raised in your report is that NYC was not required to pay the 25 percent cost share that is normally required of communities that receive Federal disaster assistance. In addition, you report that the President reduced the amount of Hazard Mitigation Grant Program Funds to 5 percent rather than the standard 15 percent of the amount spent on the disaster. Coupled with the $20 billion cap I mentioned earlier, do you believe that New York ultimately received less or more Federal assistance than they would have if the normal Stafford Act procedures were followed? Response. Clearly, the Federal Government provided more assistance to the New York City area in this disaster than if all funding has been provided through the typical Stafford Act framework; however, it is impossible to provide a definitive answer as to how much more. After a large disaster, Congress has often appropriated funds outside the constructs of the Stafford Act. In this disaster, well over $10 billion was provided to the New York City area outside of Stafford Act provisions. For example, Congress appropriated $2.37 billion for transportation restoration and improvements. Congress also appropriated $3.48 billion in HUD grants to compensate individuals, businesses and State and local governments and other organizations for economic losses and costs. Additionally, Congress passed the first ever tax benefit package targeted to a disaster area to provide for economic development, estimated to be $5.03 billion in benefits. This assistance was all funded outside of the established Stafford Act framework. In addition to this funding, FEMA was appropriated $8.8 billion to assist in recovery efforts in the New York City area. Approximately $7.4 billion was provided in public assistance funding, In order for public assistance funding to be distributed, projects must meet criteria set forth within the provisions of the Stafford Act. However, in this disaster, Congress granted FEMA authority to provide funds that were not eligible under the Stafford Act criteria. For example, FEMA provided $2.75 billion in transportation funding that was authorized for transportation infrastructure improvement, beyond pre-disaster conditions. Under the Stafford Act, infrastructure restoration projects would be eligible, but infrastructure improvement projects would not be eligible. Furthermore, for some of these projects, the replacement value was clear, but for others it would be impossible to determine how much more funding has been provided for costs associated with enhancing the infrastructure. As a result, a portion of the $2.75 billion in transportation funding was for projects that would not traditionally be eligible under the Stafford Act, but the exact amount is unclear. Moreover, because Congress authorized FEMA to provide funding for costs incurred regardless of project eligibility within the provisions of the Stafford Act, FEMA conducted an early close-out process that made available $1.2 billion, which was transferred to the city and State at the end of fiscal year 2003. Although the close out process linked the payout of the $1.2 billion with a variety of costs that were associated with the disaster but not previously eligible for FEMA funds (such as heightened security across the state, increased pension costs, and tourism campaigns), New York City and State now have discretion for allocating these funds. Most of these uses would not have been eligible for reimbursement under the Stafford Act. However, as of the date of the early close-out, some projects that were clearly eligible for Stafford Act funding had not yet been not fully funded. As a result, some portion of the $1.2 billion will likely be used to reimburse agencies for Stafford eligible projects. Thus, it is impossible to provide a definitive answer as to how much of the $1.2 billion in public assistance funds provided to FEMA was for projects beyond traditional Stafford Act eligibility. New York also benefited from the elimination of the State and local matching requirement for FEMA public assistance funding and DOT funding. Typically, FEMA's public assistance program shares disaster costs burdens, with FEMA providing 75 percent of the costs--the minimum provided for under the Stafford Act--and affected State and local governments paying the remaining share. After a major disaster, sometimes the cost share balance has shifted and the State share reduced for a limited time. In this disaster, at the direction of the President, FEMA provided 100 percent of the entire range of public assistance costs and over the full period of assistance for the New York City area. This was the first time an entire FEMA public assistance operation was 100 percent federally funded. Had New York City and State been required to provide a 25 percent match of the $7.46 billion in public assistance and public assistance-related funding authorized for this disaster, these governments would have incurred costs of $1.85 billion. However, prior disasters have had varying State match requirements for specified uses or over limited time periods, when up to 100 percent of funding was provided. As a result, it is difficult to pinpoint an exact savings to the New York City area. In the case of DOT assistance, Congress eliminated the State and local matching requirement for the entire disaster relief effort. Historically, DOT funding has required a State and local share; for FHWA projects this share has ranged from 80 to 90 percent and for FTA projects it has ranged from 50 percent to 80 percent. By Congress authorizing DOT funding to be provided with no State and local matching requirement, the New York City area achieved significant savings, but again, it is difficult to quantify the exact savings. Although New York received the benefits of 100 percent funding of FEMA public assistance programs and DOT funding, the President reduced the amount of related Hazard Mitigation. Grant Program funds provided to New York. At the time of the terrorist attacks, grant funds up to 15 percent of the total amount of FEMA assistance provided were available to states following a disaster to support mitigation activities. However, in this case, the President limited the mitigation grant funds to 5 percent of the amount spent, Had the hazard mitigation funding percentage not been reduced, more than $1.2 billion in mitigation funds would have been available using the customary 15 percent of total cost criteria. Question 2. I discussed some of the air quality issues surrounding the World Trade Center with Mr. Brown on the earlier panel, and I would like your perspective on some of the same questions. Your report states that FEMA determined that the testing of air quality and cleaning were eligible for public assistance funding where the collapse of the World Trade Center buildings, resulting fires, and subsequent debris removal caused potential health issues related to air quality. FEMA entered into an interagency agreement with EPA and partnered with the New York Department of Environmental Projection to execute this testing and leaning. I have several questions: What role did FEMA play in providing information to the public on the results of the air quality testing that was conducted at the site and in the surrounding areas? In selecting the buildings or areas of the city that would be eligible for public assistance funding, did FEMA include all areas impacted by the dust cloud resulting from the collapse of the buildings? The GAO report cites $8.6 million that went to the New York Department of Environmental Protection for exterior building cleaning and interior residence cleaning. I have several questions regarding this expenditure. Who decided that New York would take, the lead for this function? In selecting the 244 buildings that received exterior cleaning and the residences that received interior cleaning did FEMA include all areas impacted by the dust cloud resulting from the collapse of the buildings? Can you explain why the interior cleaning program was limited to lower Manhattan and why the interior cleaning program was limited to residences and did not include workspaces? What precautions were taken to protect the workers conducting this cleaning, pedestrians, and other people in the area of these clean-ups? What monitoring has occurred to ensure that those interior cleanings were effective? Response. The objectives of our audits of FEMA's post-9/11 public assistance and overall Federal assistance to the New York City area did not include a detailed review of the World Trade Center Dust. Cleaning Program or the dissemination of information to the public regarding air quality testing, but we can share some data we gathered on this work related to your question. In terms of providing a description of FEMA's role in, providing the public with information regarding the air quality testing, it appeared to us that FEMA did not have a direct role. That responsibility was assigned to the U.S. Environmental Protection Agency (EPA), the NYC Department of Environmental Protection, and its contractors. In terms of the World Trade Center Dust Cleaning Program, FEMA entered into an interagency agreement with EPA in August 2002, under which FEMA provided EPA with $19.5 million to provide overnight, data management and data assessment. The interagency agreement specifically tasked EPA with disseminating information to the public on the cleaning program. EPA was to conduct outreach efforts and develop information including printing, advertising, graphics, direct mail, and translation services. In addition, EPA was to establish an Internet hotline that residents could use to obtain information on the program and develop a data base to support the hotline and house analytical data. Validated laboratory analyses of dust samples were to be mailed to residents, building owners and/or building associations who made requests for cleaning and monitoring and to be uploaded to the EPA request data base, where they could be accessed electronically by the requester. The New York City Department of Environmental Protection was a partner in the management of the Dust Cleaning Program and had lead responsibility for key aspects of the program. For example, the city agency developed contracts for the operation of the information hotline for residents to request cleaning and sampling, and for performance of the actual cleaning and sampling. However, EPA was to manage and direct the contractors. The scope of the Dust Cleaning Program included residences in the specific area of lower Manhattan south and/or west of Canal, Allen and Pike Streets--an estimated 20,000 to 25,000 residences. A FEMA official said that this scope was within the zone that NYC closed to public access immediately after the World Trade Center attacks. Workspaces were not included because FEMA officials concluded that business owners were more likely than residents to receive assistance for interior and exterior building cleaning through the Small Business Administration and/or private insurance companies. We did not do audit work to determine whether residences outside of the area eligible for assistance were impacted by the dust cloud nor to determine whether businesses received dust cleaning assistance from SBA and/or private insurance companies. Under the FEMA/EPA interagency agreement, oversight of the cleaning and monitoring effort of NYC's monitoring and scheduling contractors was to be done by EPA. The U.S. Occupational Safety and Health Administration (OSHA) was to provide oversight to ensure worker protection. The scope of our audit did not extend to evaluating the amount and quality of oversight done by these Federal agencies. Question 3. One of the issues raised in the GAO report is whether or not FEMA should have reimbursed New York City for heightened security costs in the wake of the terrorist attack. How much did New York spend on increased security costs in the wake of September 11? How does that compare with similar expenditures nationwide? Response. In our reviews, we did not estimate how much security expenses have increased in the United States. in the aftermath of September 11. To do so would be a difficult challenge. New York City Office of Management and Budget officials have not yet determined the amount of heightened security expenses they will reimburse city agencies from the $1.2 billion in discretionary funds available as a result of the early close-out of FEMA's traditional public assistance program and Congressional authorization to FEMA to provide reimbursement for heightened security costs. It is important to reiterate that heightened security is a cost incurred by NYC that FEMA officials told us they would not have reimbursed had they not been directed by legislation to do so. FEMA officials determined that costs related to heightened security in the New York City area after the terrorist attacks were not eligible for reimbursement under the provisions of the Stafford Act because these costs were not a direct response to the disaster that occurred. On February 20, 2003, Public Law 108-7 was enacted. The law stated, ``notwithstanding, any other provision of law, funds appropriated to FEMA for disaster relief for the terrorist attacks of September 11, 2001 may be used to provide funds to the city of New York and the State of New York for costs associated with such attacks that are unreimbursable under the Stafford Act . . .'' Under this provision, FEMA has the authority to provide the city and State funds for costs incurred as a result of the disaster that officials can use to reimburse some city agencies for extra security measures they took in the immediate aftermath of the terrorist attacks. ______ Response by JayEtta Z. Hecker to Additional Question from Senator Voinovich Question. Please provide a complete accounting of the nontraditional projects that were funded in New York City. For example, what were the extra costs of enhancing and modernizing Lower Manhattan's transportation system rather than repairing the existing infrastructure? In addition to this accounting of all the nontraditional work, what were the nontraditional costs that New York City faced due to the nature off this disaster? Also, how much additional assistance was provided since the cost share was waived? Response. We have not directly evaluated what the nontraditional costs that New York City faced due to the nature of this disaster. However, issues related to extra costs of enhancing the lower Manhattan transportation system and an accounting of the nontraditional assistance and savings related to the elimination of a State and local cost share are addressed in our response above to the first question from Senator Jeffords. 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Skinner, Deputy Inspector General, Office of Inspector General, Department of Homeland Security Good morning Mr. Chairman and Members of the Subcommittee. I am Richard L. Skinner, Deputy Inspector General of the Office of Inspector General (OIG) for the Department of Homeland Security, which includes the Federal Emergency Management Agency (FEMA). Thank you for the opportunity to be here today to discuss the work of the OIG in response to the unparalleled terrorist events of September 11, 2001, as well as our perspective on FEMA's merger into the new Department of Homeland Security. First let me address our work in New York following the September 11, 2001, terrorist attacks. OIG RESPONSE TO SEPTEMBER 11 September 11, 2001, resulted in catastrophic physical damage and loss to the business and residential infrastructure in the lower part of the Borough of Manhattan. FEMA applied the full range of authorized disaster assistance programs to the post-disaster needs of the city of New York and its individuals, including Public Assistance grants, Temporary Housing (specifically Mortgage and Rental Assistance), Individual and Family Grants, Disaster Unemployment Assistance, Crisis Counseling Assistance and Training, and Legal Services. FEMA, however, due to the unique circumstances of this disaster, (i.e., managing the consequence of a terrorist attack rather than the consequences of hurricanes, tornadoes, or floods), had to use its authorities and programs more broadly than it ever had before. FEMA's authorities were not adequate to meet everyone's expectations in recovering from the unprecedented needs created by this event. The FEMA OIG deployed teams of auditors, inspectors, and investigators from Headquarters and various field offices in early October 2001 to the New York City Disaster Field Office (DFO). Our mission was to assist the Federal Coordinating Officer (FCO) in reviewing and assessing procedures, practices, and controls in place throughout the operation, to identify and prevent fraud, and to assure FEMA's Director that all possible actions were being taken to protect public welfare and to ensure the efficient, effective, and economic expenditure of Federal funds. One team of auditors and inspectors worked directly with the FCO and monitored set-up and operation of the DFO. Another team of auditors worked with the FEMA public assistance staff and a team of inspectors worked with the FEMA individual assistance staff. Several teams of investigators worked round the clock at the DFO and at ground zero. GENERAL MANAGEMENT OVERSIGHT We worked in direct support of the FCO to respond to specific requests and addressed matters that independently came to our attention. Some of the tasks we performed related to accounting and auditing, but some were as varied as tracking down missing copy machines. We worked closely with a team of FEMA comptrollers and OGC representatives, helping them with a wide assortment of financial matters. We also worked with other Federal agencies, as well as State and city organizations and voluntary agencies. Our support included establishing a partnership with program staff to identify and suggest courses of action with regard to potential and emerging issues regarding duplication of benefits, donations management, accountable property, program limitations and administration, DFO training, safety and security. We identified a number of significant issues and made recommendations for improvement. INVESTIGATIVE INTIATIVES Our Office of Investigations processed 787 fraud complaints and resolved or closed 771 of them. Sixteen complaints remain open. We continually receive new complaints through the DHS OIG fraud hotline, FEMA personnel, and numerous Federal, state, and local agencies. We have opened 112 criminal investigations and have received 89 indictments and arrested 86 individuals. We have recovered $922,028, received restitution of $6,729,728, issued fines of $1,686,538, and reported cost savings of $7,429,502. PUBLIC ASSISTANCE OVERSIGHT The FEMA OIG responded to the World Trade Center attack as a partner to FEMA's response and recovery components. We deployed a team of auditors to monitor public assistance operations and assist in reviewing requests for assistance. This team maintained a presence for more than a 1\1/2\ years working with FEMA public assistance staff to ensure that recovery efforts were on track and complied with Federal laws and regulations. Our efforts were far from the traditional role of the OIG, but this was an extremely unique situation, and we were able to contribute significantly to the effectiveness of FEMA's response by providing proactive oversight rather than hindsight. Early in the process we briefed applicants on how to qualify for FEMA assistance and maintain records, and we reviewed accounting systems of some of the local governments to ensure they were adequate for collecting necessary cost data. We reviewed requests for funding and the detailed worksheets for proposed projects and met with public assistance program staff on a regular basis to provide them technical assistance on cost allowability. At FEMA's request, we reviewed questionable bills submitted by applicants for payment and FEMA's implementation of its policy on heightened security eligibility. We did not conduct any traditional grant compliance audits of public assistance grants, nor did we audit any costs incurred under the Consolidated Appropriations Resolution Act of 2003, which provided that costs not eligible for public assistance funding, referred to as associated expenses, will be funded with the remainder of the $8.8 billion of authorized FEMA funding. FEMA estimates that $7.6 billion will be required for Stafford Act purposes and $1.2 billion will be used for associated expenses. Associated expenses include such costs as local government employees' salaries, heightened security costs, and the I Love NY campaign to encourage visitors to the state. INDIVIDUAL ASSISTANCE REVIEW In response to congressional inquiries, the FEMA OIG reviewed FEMA's delivery of individual assistance in New York after September 11, 2001. The review focused on issues that need to be addressed by both FEMA and Congress as they consider regulatory and legislative changes to improve FEMA's delivery of assistance to victims of future terrorist attacks that result in Presidential disaster declarations. Following is a summary of issues raised during our review. Eligibility Issues in the Mortgage and Rental Assistance Program FEMA historically has not had to implement the Mortgage and Rental Assistance (MRA) program on a large scale because previous disasters did not coincide with nor result in widespread unemployment and national economic losses. From the inception of MRA until September 11, 2001, only $18.1 million had been awarded under the program for 68 declared disasters, compared to approximately $76 million as a result of the New York disaster alone.\1\ Because it was seldom used, Congress eliminated the program when it enacted the Disaster Mitigation Act of 2000 (DMA 2000) making the program unavailable after May 1, 2002. --------------------------------------------------------------------------- \1\ FEMA's Recovery Division, December 2002. --------------------------------------------------------------------------- FEMA had to face the challenge of implementing this program in a disaster that caused significant economic consequences, including not only the obvious economic impact of the incident itself but also the indirect economic effects felt throughout the country. The language of the Stafford Act's MRA authority establishes as a criterion for assistance a written notice of dispossession or eviction. The law is silent, however, on what constitutes a financial hardship. This omission required FEMA to interpret to what extent a personal financial loss constitutes a financial hardship, and to determine if that hardship resulted directly from the primary effects of the attacks or from secondary effects on the Nation. The MRA program's limited use, the broad economic impact of this unprecedented event, and FEMA's challenge to differentiate between primary and secondary economic effects contributed to difficulties in delivering timely and effective assistance. The MRA program is unique because it addresses limited, individual economic losses versus physical damage resulting from a disaster. Traditional inspection of damages as a basis for program eligibility, therefore, does not apply to MRA. Individual financial hardships caused by the disaster must be evaluated case-by-case. FEMA attempted to clarify eligibility criteria that required a clear link between physical damage to the business or industry caused by the disaster and an applicant's loss of household income, work, and/or employment regardless of geographic location. In summary, the MRA program, if reinstated, could continue to meet a fairly narrow economic need but would still require legislative revision to make it less complicated to administer. A broader, more flexible program, however, would more appropriately meet the range of economic losses experienced after events such as the September 11, 2001, terrorist attacks. The OIG believes FEMA should explore such a program with Congress. In doing so, Congress may wish to consider studying other existing mechanisms within the Federal Government as possible vehicles through which broader assistance could be provided. State Capability to Implement the Individual and Family Grants Program The Stafford Act authorizes the Individual and Family Grants (IFG) program to meet disaster related necessary expenses or serious needs of disaster victims that could not be met through other provisions of the Stafford Act or through other means such as: insurance, other Federal assistance, or voluntary agency programs. Eligible expenses may include those for real and personal property, medical and dental expenses, funeral expenses, transportation needs, and other expenses specifically requested by the State.\2\ --------------------------------------------------------------------------- \2\ Because the September 11 event was both a disaster and a criminal act, programs of the U.S. Department of Justice's (DOJ) Office for Victims of Crime were also applicable. As a result, expenses related to medical, dental, and funeral were covered by DOJ. --------------------------------------------------------------------------- Applications for IFG assistance rose sharply in June 2002, as applicants requested assistance for the air quality items. FEMA believes the increase in new applications coincided with public announcements being made by the U.S. Environmental Protection Agency (EPA) regarding the poor air quality in the city and the need for air- conditioning and related items because of the unusually warm spring and early summer. The State believes the surge in new applications coincided with the closing of the nonprofit programs. FEMA received an average of 7,660 applications per month from June to August 2002 for air-quality items. Applications for IFG assistance typically do not spike at this point in the recovery phase of a disaster. The unanticipated increase in applications received after June 2002 also may be related to two other decisions regarding assistance for air-quality items. First, assistance was made available to all households in the five boroughs of New York City. The broad geographic eligibility was not related to the areas of actual impact. A better model might have been to limit eligibility to the same areas identified by EPA and the New York City Department of Health for purposes of the apartment cleaning and testing program. If the IFG program and the EPA testing and cleaning program had worked more closely together in terms of geographic eligibility, the program would have had reasonable and justifiable boundaries. Second, as a result of concerns expressed by certain advocacy groups, applicants were allowed to certify that they were unable to pay for the air-quality items (costing as much as $1600). Funding was advanced to those applicants and they were requested to provide receipts after purchase. There were few limitations placed upon who could qualify for this ``unable to pay'' option. This may also have increased the likelihood of fraud and abuse. INTERAGENCY COORDINATION CHALLENGES Responsibilities shared among FEMA, EPA, and the U.S. Department of Justice (DOJ) Office for Victims of Crime were not defined clearly enough to distinguish roles and establish the sequence of delivery of assistance. Recovery from the September 11, 2001, event highlighted the need for advance agreements regarding shared roles and responsibilities among key agencies likely to respond to future events. Response to Residential Air Quality, Testing, and Cleaning Requires More Coordination EPA was aware, based on its work in the aftermath of the 1993 WTC terrorist bombing, that the WTC towers contained asbestos material. Neither FEMA nor New York City officials, however, initially requested that EPA test or clean inside buildings because neither EPA nor the New York City Department of Environmental Protection (NYCDEP) could identify any specific health or safety threat. EPA nevertheless advised rescue workers early after the terrorist attack on the WTC that materials from the collapsed buildings contained irritants, and advised residents and building owners to use professional asbestos abatement contractors to clean significantly affected spaces. Directions on how to clean the exterior of buildings affected by dust and debris were provided to building owners by NYCDEP, and directions on how to clean interior spaces were provided by the New York City Department of Health. Neither FEMA nor EPA traditionally has been involved in testing and cleaning private residences. Neither agency is specifically authorized to provide such services. However, when a potential health and safety threat was identified and New York officials documented that interior testing and cleaning would beneficially impact the city's economic recovery, FEMA used its debris removal authorities under the Stafford Act to provide the necessary funding. Though the entire New York public cannot be serviced, the low level of applications for cleaning and testing, along with the low number of residences found with dangerous asbestos levels, may indicate that FEMA and EPA have addressed the need, or that individuals already have taken the initiative to clean their residences. The program to test and clean residences in lower Manhattan did not commence until months after the disaster. Although FEMA has the responsibility to coordinate recovery from Presidentially declared disasters, FEMA must depend on the particular expertise of EPA in circumstances involving possible air contaminants or environmental hazards. EPA must confirm that such hazards constitute a public health and safety threat before FEMA can provide funding for emergency response. FEMA should be more proactive in requesting EPA to conduct necessary testing and/or studies to determine if a public health or safety threat exists in future, similar disasters so that cleaning efforts can begin much earlier in the recovery phase. FEMA also should address the roles of state and local agencies in such circumstances, as consultation with these agencies would provide useful information in review or evaluation. Department of Justice Authorities Compliment FEMA Authorities Because the September 11, 2001, terrorist attack sites were Presidentially declared disasters resulting from criminal actions, both FEMA and the DOJ's Office for Victims of Crime (OVC) had authority to provide victim assistance. FEMA's Crisis Counseling Assistance and Training Program (CCP) providers found it necessary to offer support services that went beyond the normal levels of CCP mental health programs. Too many entities were involved at the outset to ensure coordination and avoid potential confusion of services provided to victims. The September 11, 2001, attacks uncovered potential DOJ-FEMA overlaps in some programs covering disaster areas that are also crime scenes. FEMA's CCP program funds crisis counseling and IFG program reimburse victims of disasters for medical, dental, and funeral expenses. The Victims of Crime Act of 1984, as amended (42 United States Code Sec. 10603), authorizes DOJ's OVC to provide financial assistance to victims of Federal crimes and of terrorism and mass violence in the form of (1) grants to state crime victim compensation programs to supplement state funding for reimbursement of the same out- of-pocket expenses, including mental health counseling; and (2) grants to state victim assistance agencies in support of direct victim services, i.e., crisis counseling, criminal justice advocacy, shelter, and other emergency assistance services. FEMA, OVC, and DOJ's Executive Office for United States Attorneys subscribed to a Letter of Intent to ensure that victims receive needed services and information and to articulate services needed in responding to catastrophic Federal crime. The Letter of Intent should serve as the foundation for future cooperative activities but more detailed and comprehensive guidance is necessary to ensure that services delivered to disaster victims who are also victims of crime are appropriate, consistent, and not duplicative. These objectives could be accomplished through a Memorandum of Understanding between FEMA and DOJ's OVC that formalizes the relationship, the responsibilities and authorities to be applied, programs, timeframes, and sequencing when a disaster is also a crime scene. Coordination with Voluntary Agencies Voluntary Agencies (VOLAGS) typically provide immediate emergency assistance to victims, FEMA addresses short and long-term recovery needs, and, near the end of the recovery cycle, VOLAGS address victims' unmet needs. After the September 11, 2001, terrorist attacks, individuals donated time, resources, and money in record volumes to a large number of VOLAGS. The overwhelming generosity and rapid influx of cash donations likely contributed to the ability of VOLAGS and other groups to provide higher levels of assistance. Since so many VOLAGS, ad hoc organizations, and other entities not traditionally in the sequence of delivery were distributing assistance, it was difficult to collect accurate information necessary to understand the scope of assistance being provided. FEMA, attempting to bring order to the chaos created by the multitude of voluntary organizations, and developed a matrix of various government and non-government entities. At one point, this matrix included over 100 organizations and was used to identify their contributions to disaster recovery efforts and the types of assistance provided. FEMA validated the information and became familiar with the kinds of assistance being offered so that staff could make informed referrals. In spite of these efforts, FEMA was not able to ensure that all voluntary agencies were coordinated appropriately to ensure that benefits are not duplicated among disaster programs, insurance benefits, and/or any other types of disaster assistance. Historically, FEMA has not considered the assistance of voluntary agencies to be duplicative under normal disaster conditions. In response to this event, however, VOLAGS far exceeded their traditional role in the provision of assistance. FEMA, to ensure timely assistance to victims, decided to activate its own IA program and to treat VOLAG and other non-governmental assistance as non-duplicative as it related to the events of September 11, 2001. Had FEMA expended the resources necessary to fully identify and quantify such assistance after September 11, 2001, the timely provision of urgently needed assistance would have been delayed. FEMA acknowledges, however, that some people may have received assistance for similar losses from more than one source. Regardless of FEMA's decision to not identify and quantify voluntary agency assistance on a case-by-case basis, the potential that duplication occurred does exist although the nature and amount of duplication remain unknown. FEMA needs to be better able to anticipate the proactive role non-governmental organizations will play in disaster recovery operations and attempt to coordinate relationships with those organizations through protocols such as Memorandums of Understanding to alleviate the potential for duplicating benefits. The General Accounting Office (GAO) has also emphasized the need to improve coordination among charities and between charities and FEMA.\3\ --------------------------------------------------------------------------- \3\ GAO draft report, ``More Effective Collaboration Could Enhance Charitable Organizations' Contributions in Disaster,'' December 2002. --------------------------------------------------------------------------- UNMET NEEDS Several gaps in authorizations appear to exist for FEMA and other Federal agencies to address recovery needs of certain individuals and businesses. The OIG believes these gaps may be of concern in future disasters. Federal Public Benefit Classification Limits IA Eligibility Title IV of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996 requires that Federal public benefits be provided only to United States citizens, non-citizen nationals, and qualified aliens. Under Title IV, the following FEMA IA programs authorized by the Stafford Act are considered Federal public benefits: Temporary Housing Assistance; Unemployment Assistance; Individual and Family Grants Programs; and Food Coupons and Distribution. Temporary Housing Assistance and the IFG program have been repealed and combined into one grant program, the Individuals and Households Program, under DMA 2000. This new program falls under the Federal public benefit standard. The recipient limitations imposed by the Federal public benefit standard do not apply to some types of post-disaster assistance. Any victim may receive short-term, non-cash, in-kind emergency disaster relief, including emergency medical care, emergency mass care, emergency shelter, and other assistance provided by VOLAGS. Other recovery tasks also must occur without regard to limitations. These include clearing roads; constructing temporary bridges needed to perform emergency repairs and deliver essential community services; warning of further risk or hazards; disseminating public information; assisting victims with health and safety measures; providing food, water, medicine, and other essential goods; transporting supplies or persons; and otherwise reducing immediate threats to life, property, and public health and safety. The September 11, 2001, disaster affected victims who are not United States citizens, non-citizen nationals, or qualified aliens but who were lawful residents of the United States under a valid immigration category or classification. Because these residents are not granted an alien status that would allow them to receive a Federal public benefit, they were ineligible for assistance under the IA program. For example, individuals who possess an un-expired Employment Authorization Card, which permits lawful employment in the United States, are precluded from Federal public benefit assistance. One immigration advocacy group estimates that as many as 80,000 lawfully present individuals in New York are not qualified for Federal disaster assistance beyond the short-term emergency relief.\4\ --------------------------------------------------------------------------- \4\ The New York Immigration Coalition, ``Recommendation to improve FEMA's Mortgage and Rental Assistance Program,'' June 23, 2002. --------------------------------------------------------------------------- FEMA should consider pursuing legislative changes that would exempt FEMA's IA programs from the Federal public benefit classification when victims needing IA are lawfully present in the United States at the time of the applicable disaster but may not have the qualified alien status required by Title IV of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996. FEMA Assistance for Non-Critical Private Non-Profit Service Organizations is Limited To be eligible for FEMA grant assistance, a Private Non-Profit (PNP) organization must fall within the Stafford Act's definition of a PNP that provides an essential service of a governmental nature. This was true prior to DMA 2000 and DMA 2000 did not change the definition of an eligible PNP applicant. However, with DMA 2000, Congress created a two-tiered system of reimbursement for FEMA-eligible PNP's. For eligible PNP facilities that provide ``critical services,'' FEMA may provide assistance for eligible work just as it did prior to DMA 2000. For eligible non-critical PNP facilities, DMA 2000 now requires the PNP to first apply to SBA. FEMA can then provide the PNP assistance if the PNP does not qualify for an SBA loan or if it obtains one in the maximum amount for which it is eligible. The intent of Congress to limit grant assistance to ``critical'' PNP organizations without applying first for a loan, is unambiguous. Even the discretion given to the President to add to the list of ``critical'' PNP services is limited to a few emergency-related activities. The attacks of September 11, 2001, enabled the first significant test of this new approach to funding PNPs, and the reactions were predictable. PNPs that lost immediate access to grants as a result of DMA 2000 Colleges, Universities, and various providers of social services understandably questioned the equity of the new law. While these changes were under consideration by Congress, concern surfaced that dividing PNP services into ``critical'' and ``non- critical'' categories would be perceived as inequitable and would, in fact, affect the relatively smaller and less well financially endowed organizations more substantially than larger organizations that enjoyed better, ongoing access to other forms of revenue. On December 12, 2002, FEMA implemented a new policy, based on the President's announcement to strengthen the Administration's compassion agenda by making it easier for America's faith-based and community groups to work with the Federal Government. FEMA's new policy extends assistance to eligible and necessary faith-based organizations by broadening the eligibility of certain non-profit organizations to receive Federal disaster assistance. This policy recognizes the statutory eligibility of PNP organizations that provide necessary and vital functions to local communities and is retroactive to January 20, 2001. Congress may wish to reconsider this ``critical'' and ``non- critical'' PNP approach and either require all PNPs to apply first for an SBA loan, which would achieve greater cost-savings, or require no PNPs to apply for loans before qualifying for FEMA grants, which would level the playing field but increase the amount of Federal grant assistance. LEGISLATIVE ISSUES Congress may wish to consider legislation to either reinstate the MRA program or develop a comparable program. Congress also might wish to consider whether FEMA or another Federal agency should administer grants to small businesses that have been adversely affected by a disaster. MRA is Eliminated by the Disaster Mitigation Act of 2000 DMA 2000 amendments to the Stafford Act repealed the MRA program as a component of FEMA's Temporary Housing Assistance for disasters declared on or after May 1, 2002. FEMA received an extension from Congress and has made this effective for all disasters declared on or after October 15, 2002. DMA 2000 also establishes a $25,000 cap on the Individuals and Households Program. These new limitations raise serious issues for addressing economic losses and financial hardships suffered by victims of events similar to this one. Congressional consideration may be warranted to better position FEMA to address economic issues in future acts of terrorism. Grants to Small Businesses Were Made on an Ad Hoc Basis In its November 2002 report, September 11, Small Business Assistance Provided in Lower Manhattan in Response to the Terrorist Attacks, GAO documented assistance made available under various grant and loan programs to both public and private entities. GAO reported, ``The September 11, 2001 terrorist attacks on the World Trade Center had a substantially negative impact on the New York City economy, strongly affecting businesses, both large and small, and as disparate as financial services firms, travel agencies, and retail stores. Some businesses were destroyed, some displaced, and still others could not operate because of street closures and the lack of utilities. Many businesses still face a diminished client base and uncertainty about the future redevelopment of the World Trade Center site.'' There is, however, presently no on-going Federal program that provides grant support to businesses adversely affected by disasters, except in the instance of special legislation targeted to an event. FEMA is prohibited by the Stafford Act from providing disaster assistance to businesses of any size. The Stafford Act provides funding, principally in the form of grants, to individuals, state and local governments, and certain private, non-profit organizations adversely affected by a disaster. SBA is authorized to provide loans, not grants, to businesses adversely affected by a disaster. SBA is administratively prohibited, however, from making loans to businesses that do not meet specific and generally established eligibility criteria. SBA was unable, for example, to make loans to businesses that did not meet the agency's size standards or financial qualifications. SBA's limited ability to assist businesses financially after the September 11, 2001, event was recognized early in the response phase. FEMA, under special legislation, was already involved in compensating businesses adversely affected by the May 2000 Cerro Grande fire in northern New Mexico. Some Members of Congress introduced legislation specific to the September 11, 2001, events that would allow FEMA to initiate a similar program in Lower Manhattan.\5\ The bill would have authorized FEMA to compensate businesses in an amount generally not to exceed $500,000 for specified business losses. A companion bill was introduced in the House of Representatives. Neither bill, however, was enacted. --------------------------------------------------------------------------- \5\ Cerro Grande Fire Assistance Act, Division C. It should be noted that FEMA received substantial assistance from SBA in implementing the compensation program for businesses. --------------------------------------------------------------------------- Alternatively, Congress enacted the Department of Defense and Emergency Supplemental Appropriations for Recovery From and Response to Terrorist Attacks on the United States Act of 2002, a provision of which allowed the State of New York to use Community Development Block Grant (CDBG) funds administered by the U.S. Department of Housing and Urban Development (HUD) to make Business Recovery Grants. GAO noted that the Business Recovery Grants covered, in total, about 17 percent of business losses that were not covered by insurance and New York City and State grants. GAO further reported that the Empire State Development Corporation, which is administering the Business Recovery Grant program, planned to increase payments to some businesses and thereby reduce the amount of their uncompensated economic losses. Congress may wish to consider whether the Federal Government should be the insurer of last resort for all or part of disaster-related business losses. Such a policy decision would eliminate the need to respond on an ad hoc basis after each terrorist attack that results in a Presidential disaster declaration. Factors that should be considered are whether the lack of such assistance in recovering from difficulties related to terrorist incidents could increase other Federal response costs, such as DUA and MRA; and the respective roles of FEMA, SBA, and HUD in administering financial assistance to small businesses. TRANSITIONING INTO DHS As Undersecretary Brown noted in his testimony, FEMA has not missed a step in responding to disasters since becoming a part of DHS. In May of this year, we sent a team of auditors to monitor FEMA's response and recovery efforts to a series of major tornadoes in Missouri. The caliber and effectiveness of FEMA's response was the same high standard we have seen in the past. In addition, the consolidation of first responder organizations within DHS offers opportunities for a better coordinated, more responsive, disaster response and recovery capability. In particular, the addition of Department of Health and Human Services programs to DHS and the creation of a National Incident Management System and a National Response Plan should add to that capability. The OIG plans to review those areas in the near future. However, the OIG has also transitioned into DHS, and our ability to provide oversight has been diluted due to the many non-FEMA priorities and demands being placed on our limited staff. Notwithstanding the continued success of FEMA's response and recovery efforts, there are still shortcomings in FEMA operations (see Attachment 2). Although we have not witnessed any changes in services, FEMA has many problems that need to be addressed and its ability to effectively address them is compounded by its merger into DHS. Areas of particular concern as FEMA transitions into DHS include FEMA's financial management, the security of FEMA's information technology (IT) systems, and grant management. Deficiencies in these areas could most certainly hamper the effective and efficient integration of FEMA programs and operations into DHS. Regarding financial management, the OIG identified six material weaknesses in fiscal year 2002 related to FEMA's financial statement audit. For example, FEMA's financial system functionality and financial reporting process both need significant improvement. This problem is exacerbated by other DHS components having similar problems. Regarding IT security, The Office of Management and Budget scored FEMA's e-gov status as unsatisfactory, and FEMA did not receive a passing grade for computer security from the House Subcommittee on Government Efficiency, Financial Management and Intergovernmental Relations. FEMA is aware of its problems in IT management and is working to address the weaknesses. Regarding grants management, FEMA has had longstanding problems, although it has made improvements and worked to develop a viable grants management program. Previous FEMA OIG reports have identified significant shortcomings in the pre-award process, cash management, monitoring, and grant closeout processes. This in turn has allowed grant recipients to misuse millions of dollars in Federal funds each year. In addition, although numerous grant programs are now consolidated within DHS, their management is divided among various components within the Department. Preparedness for terrorism is in the Border and Transportation Security directorate, while other preparedness efforts are in the Emergency Preparedness and Response directorate. This bifurcation will create additional challenges related to inter- departmental coordination, performance accountability, and fiscal accountability. Furthermore, program managers have yet to develop meaningful performance measures necessary to determine whether the grant programs being absorbed by DHS have actually enhanced state and local capabilities to respond to terrorist attacks and natural disasters. The OIG addressed these concerns in the early days of the Department's creation (see Attachment 3). It is our understanding that this problem is now being addressed legislatively. Further, Secretary Ridge recently announced plans to centralize these programs within a single office of the Department. In summary, although FEMA has made progress in many areas, additional improvement is needed, and the remaining problems will make an effective transition into DHS more difficult. CONCLUSION This concludes my written statement. Again, I appreciate the opportunity to testify before you today. I would be happy to answer any questions that you may have. ______ Attachment 1.--Financial Status of Individual Assistance Program as of November 1, 2002 Temporary Housing Assistance: Mortgage and Rental Assistance-- $76,275,000; Minimal Home Repair--$1,450,000; Transient Accommodations--$1,225,000; Rental Assistance--$26,150,000. Individual and Family Grants: $25,400,000. Crisis Counseling Assistance and Training Program: $162,400,000*. --------------------------------------------------------------------------- * Approved funding includes New Jersey, Connecticut, Massachusetts, and Pennsylvania. --------------------------------------------------------------------------- Unemployment Assistance: $13,200,000. Legal Services: $2,000. Total FEMA Individual Assistance for New York: $306,102,000. ______ Attachment 2.--Federal Emergency Management Agency, Office of Inspector General, Washington, DC. December 31, 2002 Memorandum for: Joe M. Allbaugh (Director Signed) From: Richard L. Skinner, Acting Inspector General Subject: Management Challenges The Office of Inspector General has identified the most serious management and performance challenges we believe FEMA is facing and the progress FEMA is making in addressing those challenges. We are required to provide this statement to you under the Reports Consolidation Act of 2000. This statement is to be included in the consolidated report described by the Act. We believe, based on our work and our general knowledge of FEMA operations and programs, that FEMA must continue to focus attention on the following management and program initiatives to ensure public accountability and improve program effectiveness. Although FEMA managers acknowledge most of these issues and are addressing them to varying degrees, much work is left to be done to ensure that business is conducted economically and efficiently, and that appropriate program results are achieved. PROGRAM CHALLENGES Homeland Security Transition.--The President established the Department of Homeland Security on November 25, 2002. The mission of the Department is to develop, coordinate, and implement a comprehensive national strategy to secure the United States from terrorist threats or attacks. The Department is responsible for coordinating efforts to detect, prepare for, prevent, protect against, respond to, and recover from terrorist attacks within the United States. FEMA will transfer into the Department on March 1, 2003, as part of the Emergency Preparedness and Response Directorate. FEMA will continue to lead and support the Nation in responding to and recovering from any destructive event, whether natural or man-made. FEMA will also continue its preparedness and mitigation programs for non-terrorist-related disasters. These programs will be coordinated with similar programs from the components of the Departments of Health and Human Services and Energy that are also transferring into the Emergency Preparedness and Response Directorate. FEMA will cooperate closely with the new Office for Domestic Preparedness in preparing for and mitigating terrorist activities. The challenges facing FEMA are many. There are concerns of FEMA losing its identity as an agency that is quick to respond to all hazards and disasters. Members of Congress and the general public have expressed concern that FEMA's disaster response and recovery and mitigation missions will be diluted as it is absorbed into a much larger organization and that funding issues will limit FEMA's ability to respond to disasters as it has in the past. Further, the integration of FEMA's many management and financial information systems with those of other entities that will be brought into the Department will be a daunting task. This is of particular concern because of problems plaguing FEMA's systems lack of integration, security issues, and non- compliance with the Federal Financial Management Integrity Act. There are also concerns relating to the workforce--FEMA's most important asset. As with all entities being transferred to the Department, employees are concerned about their role and how the transfer will affect their job. FEMA is well aware of these issues and is addressing them as they arise through active communication with staff. FEMA's experience in coordinating the Federal Response Plan will contribute to the success of the Department's transition and integration efforts. Disaster Response and Recovery.--FEMA's largest spending category is disaster relief. According to the President's fiscal year 2003 budget proposal, $3.5 billion was obligated in that category in fiscal year 2001 and due largely to the World Trade Center attack, $8.7 billion was estimated to be obligated in fiscal year 2002. Managing disaster response and recovery continues to be one of FEMA's largest challenges. FEMA faces difficulties establishing disaster declaration criteria, reducing disaster response and recovery costs, managing its disaster workforce, ensuring the integrity of its many financial assistance programs, and improving program services. FEMA has begun to address all of these problems. FEMA recently centralized deployment of the Disaster Assistance Employee cadre, for example, to improve the efficiency of disaster staffing; but much remains to be done. Recent amendments to the Stafford Act increased FEMA's challenges in managing disaster recovery. The amendments change estimating and payment procedures under the Public Assistance Grant Program, FEMA's largest grant program. Disaster grant applicants will be paid based on damage estimates rather than actual damage repair costs. FEMA tested a similar approach, called the Grant Acceleration Program, after the Northridge Earthquake in Southern California. The test results reflected inflated estimates, extreme overpayments, and ineligible work performed at taxpayer expense. Finding solutions to these problems and instituting other changes required by the amendments, such as establishing fixed management cost rates for grantees and subgrantees, will confront managers of FEMA's disaster assistance grants in fiscal year 2003. Managing disaster response is a major challenge, particularly when the Federal Response Plan is activated and FEMA must coordinate the activities of dozens of Federal, State, and local organizations. FEMA also manages its own response assets to increase its ability to respond quickly, and its disaster response capabilities have improved substantially in recent years. Less than 3 hours after the World Trade Center attack the first Urban Search and Rescue Teams were at the site. FEMA also has warehouses around and outside the country in which commodities and equipment are stocked to support disaster field offices. Commodities such as water, meals, generators, tents and blankets--that victims need immediately after a disaster--also are stocked at the warehouses. These facilities contain thousands of items valued at more than $40 million. Maintaining the warehouses, accounting for property, and the logistics of deploying, recovering, and refurbishing reusable items are continuing challenges for FEMA. State and Local Preparedness.--The Director announced in November 2002 that FEMA will provide $225 million in grants to help State and local responders and emergency managers to become better prepared to respond to acts of terrorism and other emergencies and disasters. The funds are available through the fiscal year 2002 supplemental appropriation, a part of President Bush's First Responder Initiative. The funds will serve as down payments on resources for States and local communities to modernize plans and strengthen their preparedness for disasters of all kinds. The funds will flow through the States, with at least 75 percent going to local governments. Roughly $100 million of the $225 million in supplemental funds will be used for updating plans and procedures to respond to all hazards, with a focus on weapons of mass destruction. Updated plans will address a common incident command system, mutual aid agreements, resource typing and standards, interoperability protocols, critical infrastructure protection, and continuity of operations for State and local governments. FEMA intends that the comprehensive plans will be linked through mutual aid agreements and that they will outline the specific roles of all first responders (fire service, law enforcement, emergency medical services, public works, etc.) to terrorist incidents and other disasters. FEMA also will provide $56 million in 2002 supplemental funds to upgrade State emergency operations centers. States and territories will receive a base allocation but must submit grant proposals for additional funding. A total of $25 million is available for Citizen Corps activities, including Citizen Corps Councils, and expanded training for FEMA's Community Emergency Response Teams (CERTs) across the country. Other fiscal year 2002 supplemental fund allocations will include $7 million for secure communications, $5 million to begin laying the groundwork for a national mutual aid system, and $32.4 million for weapons-of-mass-destruction training for FEMA's urban search and rescue task forces. Although funds have been set aside to address State and local preparedness issues, FEMA still faces the following challenges: <bullet> Building and sustaining a national preparedness and response capability; and <bullet> Coordinating national terrorism preparedness programs. FEMA must continue to place a high priority on developing State and local capabilities to respond to acts of terrorism as well as natural disasters. FEMA must develop State and local capacity to respond to and manage small- to medium-sized disasters, particularly fairly predictable ones such as repeated flooding in flood-prone areas. FEMA also must continue expanding the development of the National Hazard Loss Estimation Methodology for all hazards. Models for estimating potential losses from hurricane wind and riverine flooding are to be introduced in February 2003, but additional development is required with regard to thunderstorms, tornadoes, tropical cyclones, hail, and coastal flooding. The mounting dollar losses cannot be adequately addressed by a fragmented approach to natural hazards. Instead, estimated losses for other hazards are needed to support FEMA's risk-based approach to mitigation and emergency preparedness, and for comprehensive mitigation programs by local communities. The increased threat of acts of terrorism spurred by the attacks of September 11, 2001, also indicates a need for FEMA to consider developing a terrorism-response methodology. Those attacks highlighted the need to fully equip and train fire departments so they will be better prepared to respond to terrorist events. FEMA is addressing this matter through the U.S. Fire Administration's (USFA) Assistance to Firefighters Grant Program (AFGP). FEMA and USFA also had awarded more than $170 million to 2,756 fire departments throughout the United States at the end of fiscal year 2002 under the AFGP. An additional $190 million is predicted to be awarded in the first quarter of fiscal year 2003. To date, nearly 5,500 fire stations have received funds for training or equipment upgrades and purchases since the inception of this program. It is likely that this program will continue indefinitely and probable that the amount of grant funds will be increased. It is imperative, therefore, that FEMA administer the program effectively and efficiently to ensure that funds are directed to those most in need and those most likely to be required to respond to a terrorist attack or natural disaster. Mitigation Programs.--The President's fiscal year 2003 budget proposal includes $300 million under the National Pre-Disaster Mitigation Fund to initiate a competitive grant program for pre- disaster mitigation. FEMA is preparing to implement the program, which would replace the current formula-based Hazard Mitigation Grant Program, if enacted by Congress. FEMA is challenged with designing a program that ensures fair evaluation of all applicants and their proposed mitigation projects. Eligible activities include: risk assessments; State and local planning; the reinforcement of structures against seismic, wind, and other hazards; elevation, acquisition, or relocation of flood-prone structures; and minor flood-control or drainage-management projects. Program success will depend on the quality and effectiveness of FEMA's evaluation process and criteria. FEMA is taking into account stakeholder input to create the new program. Considerable work remains to be done, specifically the development of eligibility and evaluation criteria. The OIG issued a report, ``Status of Funds Awarded under the Hazard Mitigation Grant Program and Other Project Management Issues,'' in July 2001. In response, FEMA is strengthening its management of the HMGP by monitoring unliquidated obligations and deobligating unspent funds. The agency also is planning to publish new regulations that will address problems cited in our report, such as co-mingling of funds, the quality of applicant progress reports, and inadequate project timeframes. Challenges remain for FEMA to ensure that States and local governments are making the best use of Federal funds and carrying out their mitigation projects timely and in accordance with grant agreements. Multi-Hazard Flood-Map Modernization.--Flooding stands out as the single most pervasive hazard facing the Nation, causing an estimated $6 billion in property damage annually. Much of the recovery spending could be avoided by efficient, up-front planning using accurate, up-to- date flood maps. Before flood maps can be used effectively, however, they must reflect current hydrological conditions. An aggressive program to update, modernize, and maintain the inventory of flood maps is essential. Multi-hazard flood-map modernization, a Presidential initiative, is based on the need for FEMA to update its aging inventory of flood maps in such a way that they can accommodate other hazards. A recent assessment revealed that 67 percent of FEMA's flood maps are more than 10 years old and that the average age of a FEMA flood map is 14.1 years. Many of these maps do not reflect past development and, as a result, do not show changes in flood hazards. Reliance on these outdated flood maps in making decisions about new development harms commercial and residential property owners and the taxpayers who ultimately pay for flood damages. Accurate and useable flood maps are the foundation of good local planning and natural-disaster mitigation. New and updated flood maps will enable lenders, insurance agents, and many others to make critical decisions on where to build, where and when insurance is required, and what is an appropriate insurance premium. FEMA is seeking $300 million in new discretionary appropriations in the President's budget for fiscal year 2003 for the multi-hazard flood- map modernization program. FEMA is also seeking roughly $300 million per year in its fiscal year 2004 and 2005 budgets. Approximately $1 billion may be spent over the next three fiscal years. With more than 19,000 communities in the National Flood Insurance Program (NFIP), FEMA faces a daunting challenge in setting priorities for areas to be mapped, keeping maps current, and creating new maps for participating, unmapped communities. Another significant challenge for FEMA is effective collaboration with States and local entities through the Cooperating Technical Partners (CTP) Program. The CTP program gives States and local entities the opportunity to interject a tailored, local focus into the national map-modernization program. The partnership mechanism also provides for pooling resources, extending the productivity of public funds, and sharing successes among partners. FEMA must also continue to seek input from the Map Modernization Coalition, members of which are substantial users of flood maps. National Flood Insurance Program.--The NFIP continues to be the largest single-line property insurer in the Nation with coverage in excess of $580 billion. Aside from the fiscal enormity of this program, FEMA faces an array of formidable management challenges that include: <bullet> Increasing numbers of repetitively flooded structures that are subsidized by the NFIP, <bullet> Continued development and uninsured property in special flood-hazard areas, <bullet> Insufficient funds to mitigate repetitive-loss properties, and <bullet> Lack of exposure to mitigation opportunities. Subsidized and low-cost flood insurance, available to residents of NFIP-participating communities, helps to manage the risk of financial loss due to flooding. Much more of the risk could be alleviated if homeowners would take responsibility for mitigation on their own property. Many property owners, however, fail to do so because (1) of the availability of subsidized insurance, premiums for which are typically a fraction of those for full risk-based policies; and (2) they know that, if flooded, their property will be repaired or rebuilt without penalty. Continuing to subsidize NFIP premiums fails to encourage owners of flood-prone real estate to move out of high-risk areas. This is no small problem, as the NFIP pays claims from floods in the same high-risk areas again and again, yet the policyholders are not required to pay risk-based premiums or to mitigate repetitive risks. This situation undermines the financial stability of the insurance program. On the other hand, if FEMA charged actuarially sound rates, owners could cancel their policies, pay nothing to the government, and rely on Federal disaster assistance after a flood, placing the recovery burden back on the American taxpayer. Mitigation is rarely a priority of property owners before a disaster occurs but owners typically rush to have their property restored to its pre-disaster condition after an event. One of FEMA's main objectives in the response and recovery period is to get assistance to flood victims quickly so they can rebuild and get their lives back to normal. The opportunity to encourage mitigation at this time is usually lost. FEMA must improve its outreach programs. About 7 million structures are estimated to be located in special flood-hazard areas. Less than 35 percent are covered by flood insurance. FEMA needs to maintain a sustained campaign to provide insurance coverage for the millions of uninsured properties still at- risk. FEMA believes that most communities participating in the NFIP have effective floodplain-management programs and that new construction is in accordance with the minimum requirements of the NFIP. FEMA officials told us that communities participating in the Community Rating System are closely monitored and subject to periodic inspections. The OIG issued reports in 2002 that discussed most of the issues noted thus far, and FEMA is addressing them or planning to do so. Solutions to these matters, however, will not prevent FEMA's need to address the following difficult future challenges: <bullet> Effective enforcement of compliance with floodplain management criteria as a condition for maintaining NFIP eligibility, <bullet> Effective monitoring of enforcement of mandatory flood insurance purchase requirements for property owners, <bullet> Effective and reliable performance measurement criteria and information systems used to assess accomplishment of insurance goals and objectives, and <bullet> Appropriate Community Rating System insurance premium discounts based on conditions in and mitigation actions taken by a community. Public Building Insurance.--The Stafford Act requires State and local governments, as a condition of receiving Federal assistance, to obtain and maintain insurance coverage on insurable facilities for the life of the facilities. FEMA reviews insurance coverage during the project approval process to ensure that applicants satisfy the requirements. We noted in a January 2001 OIG report that neither FEMA nor the States consistently maintain sufficient information to support their conclusions about applicants' insurance status. At the time the report was issued, only 39 percent of the project files in our sample contained acceptable evidence of insurance. In fact, insurance was not maintained in 34 percent of projects reviewed. We also determined that insurance reviews are not always timely or complete, and neither FEMA nor the States regularly monitors public entities that have received previous assistance to ensure that they are maintaining the required insurance. Keeping abreast of insurance status presents a significant challenge for FEMA. Determining what constitutes the required ``insurance'' is another key issue confronting FEMA. The amount of assistance a public entity may receive depends on FEMA's definition of insurance. Several public entities seeking disaster assistance recently challenged successfully FEMA's interpretations that various reserve or contingency funds did not constitute ``insurance.'' As a result, a higher percentage of the repair, restoration, or replacement costs of their damaged facilities became eligible for reimbursement by FEMA. FEMA faces significant hurdles in addressing the issues of (1) the absence in current regulations of an adequate definition of ``insurance,'' and (2) incentives for entities to purchase insurance. Underinsured applicants and regular monitoring of the insurance status of public entities also present challenges. Some FEMA applicants purchase less insurance than required or may reduce coverage after an insurance review. The fact of under-insurance may not be known for long periods to FEMA and/or States because they do not regularly monitor public entities to ensure the maintenance of insurance on public buildings. MANAGEMENT CHALLENGES Information Technology Management.--FEMA is heavily dependent on information technology (IT) to accomplish its mission. The agency relies on technology for performing tasks ranging from emergency communications to remote data entry to automated processing of disaster assistance. Because of IT's importance, the agency must maintain secure systems that help to ensure the integrity, confidentiality, and availability of information FEMA needs to do its job. IT can be expensive and complex, however, so FEMA needs to have in place good capital planning and investment control procedures for managing IT projects. The e-gov initiative under the President's Management Agenda encompasses these challenges. Although the Office of Management and Budget (OMB) scored FEMA's e-gov status as unsatisfactory, it also indicated that improvements are underway. FEMA made progress during fiscal year 2002 toward improving information security, primarily through establishing the Office of Cyber Security, designing an information security program plan, and developing a security certification and accreditation methodology. Much more work lies ahead. Like many other Federal agencies, FEMA did not receive a passing grade for computer security from the House Subcommittee on Government Efficiency, Financial Management and Intergovernmental Relations. FEMA has struggled to ensure that the agency's information security plan is practiced throughout the agency and applied to individual systems. As of the end of fiscal year 2002, however, no systems had received formal authorization, required by OMB, to process information, although FEMA's planned security certification and accreditation methodology will facilitate the approval process. FEMA is struggling to build security into its system business plans, also required by OMB. FEMA must begin to assess the system security controls in place at critical service-provider points. FEMA management has acknowledged weaknesses in IT capital planning and investment controls. Improving procedures in these areas were key initiatives of the reorganization of FEMA's IT Services Directorate in fiscal year 2002. Improvement efforts have just begun. In a recent audit report, we recommended that FEMA consistently prepare current benefit-cost and alternative analyses, identify and maintain a current inventory of systems, provide more effective oversight of IT projects, conduct post-implementation system reviews to identify ``lessons learned,'' and complete an Information Resources Management Strategic Plan and IT Capital Plan as required by OMB. FEMA is working to address the weaknesses in IT management, security, and other areas. OMB's most recent scorecard rates other challenges that FEMA faces, including integrating itself smoothly into the new Department of Homeland Security, implementing its e-government agenda, managing its systems effectively in a rapidly changing IT environment, and meeting its human capital needs. Financial Management.--FEMA continues to face significant financial management challenges but, over the past year, has been working very hard to overcome them. FEMA developed a detailed remediation plan, for example, that it uses regularly to monitor progress in addressing weaknesses we identified in the financial audit of fiscal year 2001. Although FEMA has not been able to achieve all of its goals, it has been making progress. FEMA still needs more time and resources and a continued commitment by management to achieve an appropriate level of financial management. Major factors motivating to FEMA's progress were the qualification of the auditors' opinion on FEMA's fiscal year 2001 financial statements, and the auditors' identification of six material internal control weaknesses. Although the qualified opinion was disappointing, it helped to focus management's attention on long-standing problems. We had noted in previous audit reports that FEMA's financial reporting process was unstable and, in fiscal year 2001, after 3 years of unqualified opinions, the auditors could no longer attest to the accuracy of all balances presented in the statements. Specifically, the auditors could not verify (1) the reported obligations incurred and unobligated balances (because of an unsupported $77 million reduction to unliquidated obligations), or (2) the reported equipment balance. The six material internal weaknesses described in our audit report, on which FEMA's remediation plan is based, related to information system security, real and personal property, financial system functionality, financial statement reporting, account reconciliation, and accounts receivable. <bullet> Information System Security.--FEMA has been able to address some of its more critical system security problems but other weaknesses remain. We again found vulnerabilities in FEMA's internal network environment during our audit of fiscal year 2002 financial statements. FEMA's core financial system, the Integrated Financial Management Information System (IFMIS), still needs a back-up administrator, a contingency plan, policies and procedures for audit trail reviews, and a review of user access rights (currently underway). Although these issues have not been entirely addressed, FEMA has reported progress. <bullet> Real and Personal Property Accounting.--FEMA simply does not have a property management system that supports property accounting requirements. A system acquisition moratorium due to FEMA's move to the new Department of Homeland Security has prevented FEMA from acquiring an acceptable system. As a result, FEMA has had to rely on inefficient, difficult, manually based processes to account for its property in fiscal year 2002. <bullet> Financial System Functionality.--FEMA recently upgraded IFMIS and expects significant improvements in financial statement preparation and intragovernmental reconciliations, although the upgrade remains to be tested as part of the fiscal year 2002 financial statement audit. FEMA reports that it is working on vendor files and specific system-interface issues, although the interface issues are sometimes dependent on external business partners. FEMA also does not have a cost-accounting system that would allow FEMA managers to more effectively link performance measures and budget execution. <bullet> Financial Statement Reporting.--FEMA has made progress in financial reporting by developing standard operating procedures for the preparation of financial statements. FEMA historically has not had routine procedures to guide production of the financial statements that link to other policies, procedures, and internal controls. Statements typically were prepared late in the audit process and required several revisions. We will test during the fiscal year 2002 financial statement audit whether the process has improved. <bullet> Account Reconciliation and Accounts Receivable.--FEMA continued to have problems during the year with timely reconciliation of many accounts and has obtained assistance from a contractor. FEMA has also made improvements in accounts receivable. Grants Management.--FEMA awards billions of dollars in grants each year to State and local governments and may become responsible for additional grants under the Department of Homeland Security. FEMA grants are used for a myriad of State and local preparedness, mitigation, and response and recovery projects. Although grant funds are spent at the State or local level, it is ultimately FEMA's responsibility to ensure that these funds are spent in accordance with Federal laws and regulations. To do this, FEMA must have an effective grants management system that fulfills both its program and fiduciary responsibilities and, particularly important, satisfies Government Performance and Results Act (GPRA) requirements. Not only must FEMA adhere to the procedural and compliance aspects of grants management, it must also focus on what grantees actually accomplish using FEMA grant funds. To demonstrate its own program efficiency and effectiveness, FEMA must require grantees to do the same. FEMA's grants management system, prior to fiscal year 1998, did not ensure that grantees met programmatic and fiduciary responsibilities. We documented waste and mismanagement at grantee and subgrantee agencies throughout the country that resulted in the misuse of millions of dollars in Federal funds. FEMA acknowledged that major improvements were needed in its grants management system and began several initiatives to correct long-standing problems. FEMA created a Grants Management Office, issued improved policy guidance and standardized procedures, implemented training and credentialing for grant managers, and formed grant closeout teams to facilitate the timely closeout of grants and to provide technical assistance to regional office personnel in their closeout efforts. Significant problems still need to be addressed. Our audits of States' management of FEMA disaster grants found an alarming number of recurring problems. For example, States often do not (1) monitor and accurately report on subgrantee performance and financial activities, (2) make payments or close out projects in a timely manner, (3) file accurate or timely financial status reports with FEMA, and (4) maintain adequate documentation to support their share of disaster costs and other financial transactions. These problems indicate that FEMA needs to continue to take the initiative to provide technical assistance and guidance to States to ensure that they have reliable disaster grants management systems to safeguard FEMA funds. Improvements in FEMA's grants management system also will require resolution of issues of staffing and automation. FEMA must persist in efforts to ensure that implementation of its recent initiatives does not lose momentum when the next catastrophic disaster strikes and staff resources are stretched. FEMA recently began to develop an agency-wide Strategic and Tactical Plan for coordinating the automation of its grant programs to comply with OMB's E-Grants initiative. FEMA plans to automate many processes by creating a comprehensive grants management system. Successful implementation, however, will require resources and will ultimately depend on top management's continued support of the system's development. Property Management.--FEMA does not have a property management system that supports property accounting requirements. FEMA's primary property management system is the Logistics Information Management System (LIMS), that is used to track the location of personal property. LIMS cannot perform accounting functions and it cannot provide reliable accounting information, such as property values and acquisition dates. These deficiencies have required FEMA to conduct labor-intensive inventories and use manual procedures to support personal property accounting balances. FEMA also lacks an automated system to support accounting for real property and deferred maintenance. FEMA recognizes these problems but the systems moratorium during the transition to the new Department of Homeland Security has prevented FEMA from acquiring an acceptable system. Instead, FEMA is articulating requirements and options for an Enterprise Resource Planning (ERP) system that would support FEMA's property accounting and management needs. Human Capital Management.--FEMA's most valuable asset is its human capital. Maximizing the value of that asset and increasing organizational performance are significant challenges for FEMA. How FEMA acquires, develops, and deploys its human capital will determine how effectively its mission will be accomplished. Through its strategic planning process, FEMA is developing a 5- year, comprehensive, enterprise-wide human capital strategy that can be integrated with FEMA's mission, goals, operational requirements, and financial resources. The strategy will include workforce planning and initiatives to address imbalances between staff talents and skills and agency needs. It will address the anticipated surge of voluntary retirements over the next 3 to 5 years (FEMA estimates that 70 percent of its workforce is from 40- to 59-years old) and the attrition factors that normally affect the stability of the workforce. FEMA also analyzed its workforce for OMB. The results will support decisions about future management reform, budget planning, and performance goals. According to the GAO, FEMA's fiscal year 2003 performance plan does not contain performance measures that quantify progress toward achieving human capital-related goals. The President has determined that nearly half of all Federal employees perform tasks that are readily available in the commercial marketplace, and that those tasks should be subject to competition. Public-private competition will generate savings and improve performance governmentwide. In fiscal year 2003, agencies will conduct public-private or direct conversion competitions involving 10 percent of the FTE listed on their Federal Activities Inventory Reform Act inventories above the number needed to meet fiscal year 2002 competition goals. The sweeping personnel changes accompanying FEMA's entry into the Department of Homeland Security will increase the challenges associated with this increase and with the overall management of FEMA's human capital. ______ Attachment 3.--Department of Homeland Security, Office of Inspector General, Washington, DC February 14, 2003 Memorandum for: The Secretary, The Deputy Secretary (Signed) From: Clark Kent Ervin, Acting Inspector General Subject: Controls Over Procurements and Grants Two areas that DHS needs to get control of early to minimize waste and abuse are the procurement and grant (Federal assistance) management functions. Getting the right leadership and systems in place for both functions should be made a high priority. To assist the department in this regard, and per your request, I asked my audit staff to identify some specific controls and other issues that need to be addressed right away, as follows. PROCUREMENT MANAGEMENT DHS will be integrating the procurement functions of many constituent programs and missions, some lacking important management controls. For example, as reported by GAO, Customs has not begun to establish process controls for determining whether acquired software products and services satisfy contract requirements before acceptance, nor to establish related controls for effective and efficient transfer of acquired software products to the support organization responsible for software maintenance. At TSA, the Transportation OIG found that procurements were made in an environment where there was no pre- existing infrastructure for overseeing contracts. TSA had to rely extensively on contractors to support its mission, leading to tremendous growth in contract costs. A recent Transportation OIG review of one TSA contractor found that, out of $18 million in expenses, between $6 million and $9 million appeared to be attributed to wasteful and abusive spending practices. Also, some agencies have major procurement programs under way that need to be closely managed. For example, Customs' Automated Commercial Environment (ACE) project will cost $5 billion, and Coast Guard's Deepwater Capability Replacement Project will cost $17 billion and take two to three decades to complete. Both projects will continue to receive OIG and, most likely, GAO attention. GAO identified a performance and accountability challenge of enhancing Coast Guard acquisition management to maximize returns from investments of public funds in large, complex, high-cost procurements. Further, some contracts, regardless of their earlier merits, may no longer be necessary in accomplishing DHS' mission. Early attention to strong systems and controls for acquisition and related business processes will be critical both to ensuring success and maintaining integrity and accountability. OIG would suggest the following: <bullet> Review all contracts transferring to DHS to ensure they are relevant to DHS' mission and, particularly for systems development contracts, will not be affected by or conflict with DHS systems integration efforts. For example, TSA issued a 7-year, $1 billion task order to Unisys Corporation for enterprise operations center deployment and field/headquarters infrastructure deployment. Needless to say, close attention must be paid to a contract of this size and scope. <bullet> Ensure that contracting officers and contracting officers' representatives are properly warranted, trained, and supervised, and that they maintain proper documentation in the contract files. <bullet> Establish a robust and effective contract oversight function. Construction contracts and contracts for local guard services have been shown to be subject to waste and abuse if not closely monitored. <bullet> Establish effective systems and controls for managing purchase and travel cards, including issuance of appropriate written guidance for card use, effective monitoring of card use and appropriate handling of card abuse, and elimination of excessive numbers of card holders. GRANTS (FEDERAL ASSISTANCE) MANAGEMENT DHS will be inheriting major grant programs from FEMA and Justice. Both agencies' programs will be problematic. FEMA plans to award about $7.9 billion in grants this fiscal year. FEMA OIG reports on audits of grantees demonstrate that FEMA has not adequately accounted for or monitored its grant activities. These reports have identified shortcomings in the pre-award process, cash management, monitoring, and the grant closeout process. For example, FEMA does not have a comprehensive grants management tracking system, many grantees do not make required cost-share payments and draw down million of dollars in Federal funds in excess of immediate needs, and some grantees were not spending mitigation funds according to established time periods. Grant closeouts are also problematic; for example, FEMA still has a Disaster Field Office for the 1994 Northridge earthquake. The DOJ Office of Justice Programs will be transferring the Office of Domestic Preparedness (ODP) to DHS. ODP is responsible for awarding grants to state and local governments to prepare for and respond to incidents of domestic terrorism involving chemical and biological agents, radiological and explosive devices, and other weapons of mass destruction. Between fiscal year 1998 through fiscal year 2001, ODP was appropriated $243 million to provide these grants. As of March 2002, approximately $141 million still had not been awarded. In fiscal year 2002, ODP's appropriation was $651.5 million, but its fiscal year 2003 budget is $3.5 billion, the increase attributable to a new First Responder program. DOJ OIG has reported weak monitoring of grants by the Office of Justice Programs, and the size of the new program will severely test ODP's grant management systems. OIG would suggest early attention to the following key controls: <bullet> A comprehensive grants management system that complies with Grant Financial System Requirements issued by the Joint Financial Management Improvement Program (JFMIP). The JFMIP document (JFMIP-SR- 00-3) provides functional requirements for 11 functions, namely: (1) commitments, (2) de-commitments, (3) obligations, (4) payments, (5) cost accruals, (6) financial reports, (7) interest collections, (8) grant closeout, (9) records retention, (10) general system requirements, and (11) information technology in the grants process. In addition, DHS must ensure compliance with the Federal Financial Assistance Management Improvement Act of 1999, which requires, among other things, use of electronic application and reporting by grantees via the internet (E-Grants). <bullet> Adequate monitoring of and assistance to states and other grantees in all phases of the grants management life cycle (i.e., from award to closeout) <bullet> Assurance that grant closeouts (and required audits) are within established time periods, and extensions are adequately justified, approved, and documented. <bullet> Adequate training and supervision of the grants management workforce. In addition to conducting audits and evaluations of the procurement and grant functions, OIG would be happy to advise those officials establishing or enhancing controls in these areas. If you have any questions, or would like to discuss this matter further, please call me at 6-8310, or ask your staff to call J. Richard (Dick) Berman, Acting Assistant Inspector General for Audits, at 6-2125. ______ Responses by Richard L. Skinner to Additional Questions from Senator Jeffords Question 1. EPA's Inspector General initiated an evaluation of the Agency's response to September 11, reviewing how EPA responded and how it could better respond in the future. The report described lessons that may prove valuable should such a tragedy happen again. Has the DHS Inspector General conducted a similar review and if not, will you consider doing so? Response. The Department of Homeland Security (DHS) Office of Inspector General (OIG) has not conducted a similar review, but we will be looking at the coordination efforts of the Federal Emergency Management Agency (FEMA) and the Environmental Protection Agency (EPA) as part of our assessment of DHS' ``National Response Plan,'' which was signed in draft by Secretary Ridge on October 10, 2003. The FEMA OIG,\1\ however, also conducted a review of FEMA and EPA's coordination and delivery of assistance in response to September 11th.\2\ The FEMA OIG found that neither FEMA nor EPA traditionally has been involved in testing and cleaning private residences. Neither agency is specifically authorized to provide such services. Although FEMA has the responsibility to coordinate recovery from Presidentially declared disasters, FEMA must depend on the particular expertise of EPA in circumstances involving possible air contaminants or environmental hazards. EPA must confirm that such hazards constitute a public health and safety threat before FEMA can provide funding for emergency response. The OIG concluded that FEMA should be more proactive in requesting EPA to conduct necessary testing or studies to determine whether a public health or safety threat exists in future, similar disasters so that cleaning efforts can begin much earlier in the recovery phase. FEMA also should address the roles of State and local agencies in such circumstances, as consultation with these agencies would provide useful information in review or evaluation. --------------------------------------------------------------------------- \1\ The Federal Emergency Management Agency Office of Inspector General transitioned into the Department of Homeland Security Office of Inspector General on March 1, 2003. \2\ FEMA's Delivery of Individual Assistance Programs: New York-- September 11, 2001, December 2002. Question 2. In your testimony, you describe the challenges that arise because the grant making functions within DHS are distributed throughout several directorates. Can you articulate some of the challenges that have arisen due to this organizational structure? Response. Although numerous grant programs are now consolidated within DHS, their management is divided among various components within the DHS. Preparedness grants for terrorism are in the Border and Transportation Security directorate, while other preparedness efforts are in the Emergency Preparedness and Response directorate. This bifurcation will create additional challenges related to inter- departmental coordination, performance accountability, and fiscal accountability. For example, there are several Federal grants programs that fund first responder training, activities, and equipment to prepare states and local communities better for responding to terrorism incidents, natural disasters, and other emergencies that are administered by DHS' State Homeland Security Grant program or the Assistance to Firefighters Grant program. While these programs reflect different objectives, both programs allow funding for certain items. There is a potential overlap of 113 distinct items in the areas of personal protective equipment, interoperable communications equipment, detection equipment, and decontamination equipment, which can result in uncoordinated and overlapping grant decisions. Close coordination between all programs is essential to ensure that: (1) duplication does not occur; (2) maximum effectiveness of available funding is realized; and (3) minimum confusion exists at State and local levels of government. Furthermore, program managers have yet to develop meaningful performance measures necessary to determine whether the grant programs being absorbed by DHS have actually enhanced State and local capabilities to respond to terrorist attacks and natural disasters. The DHS OIG addressed these concerns in the early days of the Department's creation and it is our understanding that this problem is now being addressed legislatively. Further, Secretary Ridge recently announced plans to centralize these programs within a single office of the Department. __________ Statement of Dale Shipley, Executive Director, Ohio Emergency Management Agency, on behalf of the National Emergency Management Association INTRODUCTION Thank you Chairman Voinovich, Ranking Member Carper, and distinguished members of the Subcommittee for allowing me the opportunity to provide you with testimony on the public assistance program and emergency preparedness issues. My name is Dale Shipley and I am representing the National Emergency Management Association (NEMA) as the Vice-Chairman of the Legislative Committee and as a Past- President of the Association. My daily job is the Executive Director of the Ohio Emergency Management Agency. In my statement, I am representing the state emergency management directors in the 50 states, the District of Columbia, and the U.S. territories who are its core members. NEMA's members are responsible to their Governors for emergency preparedness, homeland security, mitigation, response, and recovery activities. This is a historic time as the Congress and the Administration have reorganized to address the Department of Homeland Security, yet it is critical that we remember that all-hazards disaster preparedness is the basis that we have used to build homeland security preparedness. At no time was this made more apparent than in preparation for Hurricane Isabel last week and as the Mid-Atlantic States begin their recovery from damages caused by this ravaging storm. While focus remains high on homeland security, we as a Nation cannot forget the key programs related to natural disasters and the carefully crafted authority of the Stafford Act that governs our mitigation, preparedness, response, and recovery activities. Today, I'd like to tell you about how the current program is working and offer some suggestions that you might consider to make our disaster response and recovery program stronger. FEMA IN THE DEPARTMENT OF HOMELAND SECURITY NEMA supported efforts by Congress and the Administration to include the Federal Emergency Management Agency (FEMA) in its entirety in the new Department of Homeland Security. FEMA continues to maintain an all-hazards approach to disasters, which both NEMA and Secretary Ridge vigorously support. State emergency management agencies continue to interface with FEMA on a regular basis, as was the case before the Department was created. In Ohio, we have had two Presidential disaster declarations since March 2003. We have seen no changes in the speed, availability, or flexibility of assistance since FEMA has become a part of the Department of Homeland Security then we experienced with two Presidential disaster declarations before March 2003. Certainly the aftermath of Hurricane Isabel has shown that regardless of the new focus on terrorism, we must continue all-hazards preparedness activities and all-hazards programs like the Emergency Management Performance Grant Program (EMPG). EMPG is the program that enables the emergency management infrastructure to work in state and local governments through its flexibility to address unique needs in each state. These funds and the requirements associated with them maintain the national system of preparedness and coordination of emergency response and recovery in the United States. NEMA understands that in any new Department there is a learning curve and a meshing of cultures of the various agencies. We hope to continue an open dialog and good working relationships with key offices such as FEMA in the Department, as we develop new relationships with other agencies in the Department as they address new ventures. PUBLIC ASSISTANCE After a disaster, the Stafford Act provides for assistance to state and local governments and qualifies certain private non-profit facilities for disaster relief. In particular, public assistance helps to address debris removal, emergency protective measures, road systems and bridges, water control facilities, public buildings and their contents, public utilities, and parks and recreational facilities. Public assistance is particularly important for disaster relief because communities need to have vital functions restored in order to get back on their feet. Ohio's current public assistance program addresses disaster impacts on government-related functions. After a disaster, the Ohio public assistance staff coordinates with FEMA to assist applicants with identifying eligible projects. During the last Federal fiscal year we had 4 Presidentially declared disasters in Ohio with $49 million of public assistance and 997 applicants. Ohio has two full-time employees who manage the public assistance program and act as an interface for governmental entities, all applicants, and the Federal Government. The staff is charged with keeping all records, handling all reporting requirements, closing-out all the projects and disasters, and addressing the 25 percent cost- shares. The Ohio staff also trains local officials on debris removal, documentation, and damage assessment. In addition, our staff manages one of the few state public assistance programs financed by state funds. Our public assistance officers handle damage under gubernatorial disaster declarations that are not large enough for Federal declarations. In the last Federal fiscal year, we have had four of these gubernatorial declarations amounting to $4.8 million of assistance and 83 applications. Routinely, public assistance reconstruction projects take up to 2 years to complete, so our staff in Ohio is very busy handling multiple projects and multiple disasters. This spring, many state and local government had problems getting public assistance beyond categories A and B, which includes debris removal and emergency protection measures, due to the lack of funds in the disaster relief fund. In fact, a number of states are still in the process of receiving funds toward public assistance projects going back to the President's Day winter storms in some states. Absent Federal supplemental assistance, which is provided by law, state and local governments have to come up with other sources of funding to begin and complete these projects. In the tight fiscal environment, the lack of funding is particularly troubling, as poorer communities cannot afford to front the costs. State and local governments have had to front funds for projects while waiting until August for additional Federal appropriations for the disaster relief fund. Appropriations for fiscal year 2003 only included $800 million for the disaster relief fund, while a typical appropriation in previous years has been around $1.8 billion to $2.2 billion, plus supplementals to address disasters. While we appreciate recent efforts of Congress to get disaster relief funds to state and local governments in August, 2003, we do not support this piecemeal approach to the disaster appropriations process. Assistance for reconstruction projects and for disasters victims must not be put on hold, since any deferment limits the ability for a community and of an individual or family to recover from a disaster. Delays in assistance mean delays in recovery, and overall those delays hamper our national economy. I want to share with you some couple of examples that illustrate how important getting public assistance funding to communities. <bullet> Southern Ohio Monroe County received a Presidential disaster declaration (FEMA disaster declaration 1453) for snow and ice storms in February 2003. The County had multiple needs for road repairs. The applicant was approved for $498,729, but Federal funds were not available to draw down for use until September 8, 2003. This same applicant was impacted by storms and flooding included in FEMA disaster declaration 1484 in August 2003. We have yet to determine if Federal funds are available for this recent declaration. Monroe County has a population of about 15,000, which is not a very large tax base to be able to front half a million dollars; and <bullet> The city of Portsmouth in Scioto County.-- As a result of an ice storm in which the city lost thousands of trees, the city was approved for $319,250 for debris removal. FEMA funds were not available for draw down until the last week of August 2003. The state had to help the city get an extension, since the debris removal category funds expire after 6 months. The advent of terrorism-related attacks that involve the potential use of chemical, biological, radiological and explosives bring a unique challenge to programs that were designed to address natural and man- made disasters. Speaking as the Ohio Director, it may be appropriate to enlarge the scope of eligibility under terrorism and catastrophic disasters. Obviously, there is currently room for flexibility and adjustment in the Stafford Act and that flexibility was exercised by Federal officials following September 11, 2001. FEMA is looking closely at the public assistance program and is exploring ways to allow states to manage some aspects of the program. NEMA is participating on a concept development working group to identify the needs of the public assistance program in the current environment and when several disasters occur simultaneously within a short-time period such as garden-variety disasters and catastrophic disasters. One scenario could be allowing states the option of state management of the public assistance program. My colleagues in Arizona have managed the Federal public assistance in the last three disasters. One of the things they find difficult is the lack of funding to maintain continuity and institutional memory for disasters, since many of these positions are temporary. Conversely, if a state is unable to manage the program it would need to have the option of utilizing FEMA's resources to manage the program. Ideally, Federal assistance would contribute toward a Public Assistance Officer (PAO) in each state who could provide training and awareness to applicants. Having a dedicated PAO could lead to greater consistency and faster recovery which could cause a reduction in overall disaster costs. OTHER ISSUES In addition to public assistance, there are other key pre- and post-disaster programs for which this committee has oversight that I wish to bring to your attention. We ask for your assistance to address these issues. 1. Individuals and Households Repair Cap Fix When the Disaster Mitigation Act of 2000 (DMA2K) was signed into law, a provision was inadvertently changed in the bill that lowered the cap on assistance for individuals and households to repair damaged residences. This assistance includes from the cap includes repair of owner-occupied private residences, to a safe and sanitary condition. Repair assistance is used to allow disaster victims to continue living in damaged residences after a disaster and thus minimizing the overall disaster costs. Originally, the cap was set at more than $5,000, but could be increased to as much as $15,000. With DMA2K's enactment, the cap was lowered to $5,000. We call on this committee to address this error in correction legislation, so that disaster victims are not limited to $5,000 when no other assistance is available. We suggest calling this assistance ``initial'' and support FEMA's suggested language to fix the problem. This spring, many state emergency management directors found this provision hampering when responding to tornadoes and floods. Typically the persons who have no other means of assistance are those most highly impacted by this provision. We expect the cap to become an issue in the aftermath of Hurricane Isabel as well. 2. Predisaster Mitigation NEMA was instrumental in working with this committee during the development of the legislation that initially authorized a pre-disaster mitigation program through the Disaster Mitigation Act of 2000 (DMA2K) (P.L. 106-390). Pre-disaster mitigation is essential, but we need to ensure that pre-disaster mitigation corresponds with DMA2K that was passed overwhelmingly by the House and Senate and signed into law. Title I of the DMA2K expires on December 31, 2003. While the House and Senate have appropriated funds for the program in their own versions of the Department of Homeland Security appropriations bills at $180 million and $150 million respectively, we need program reauthorization to prevent the program from being forgotten and not funded in future years. NEMA strongly believes that this program, coupled with the Hazard Mitigation Grant Program (HMGP) is effective at reducing the costs of disasters overall by saving lives and protecting property. Each program has a specific function that is relative to the environment that exists before a disaster and after a disaster. For example, it is easier to convince the homeowner of a waterfront property of the need to relocate from the floodplain after a disaster occurs and the home is filled with mud and water than it would be on a serene sunny day. Fiscal year 2003, was the first year that FEMA received funding for the national competitive pre-disaster mitigation program. The funding level was $150 million and currently state and local governments are working cooperatively to complete project applications and to submit them to FEMA. As NEMA understand the process, initial reviews will begin in early October and the peer reviews will commence in late October. The pre-disaster mitigation program is in its infancy, as the first round of significant funding has only just been made available and not yet awarded. It would be a shame to let the program die at this time without having been able to make any demonstrable achievements in mitigation. NEMA believes that the value of the program will be evidenced after the projects are approved and implemented. We therefore are asking this committee to reauthorize the program for 3 years, at which time FEMA should be asked to provide evidence to Congress of the achievements made as a result of the pre-disaster mitigation program. Early on, NEMA believed that the pre-disaster mitigation program should not be a competitive program, however, the Administration's budget proposals to make the program competitive were affirmed by Congress in fiscal year 2003. FEMA began implementing the requirements of DMA2K 2 years ago with the requirement of state and local multi- hazard mitigation plans (Section 322 plans). With impending deadlines for these plans on November 1, 2003 and November 1, 2004 many state and local governments have submitted plans for consideration or are actively involved in developing these mitigation plans, despite the fact that no significant source of Federal funding was provided to state and local governments to accomplish this mandate. The 322 plans are essential to identifying key areas where mitigation resources are needed in each state and will work hand-in-hand with the pre-disaster mitigation program and the HMGP program. We were a bit surprised by some of the FEMA guidance on the pre-disaster mitigation program. In particular, NEMA is worried that the heavy focus of the program on repetitive loss priorities for floods will deflect from the program's intended all-hazards approach. We are also concerned that management costs will not be available to state and local governments unless a project is approved. This will again place smaller and less affluent communities at a disadvantage, since they are not able to provide the costs associated with hiring a consultant to prepare the applications and an engineer necessary for the environmental and historical reviews, as well as the benefit-costs analysis. We suggest that future year programs allow for administrative costs out of the total program funds at the beginning of the notice of availability of funds. We also suggest that cost-share requirements may place some communities and states at a disadvantage and discourage them from applying for the pre-disaster mitigation program. Waivers in cost- share requirements would be a way to address this problem in a tough financial environment for state and local governments. Because NEMA firmly believes in pre-disaster and post-disaster mitigation, we have re-energized the Stafford Act Coalition. A group of 13 associations representing a variety of interests, including the American Red Cross, the National Rural Electric Cooperative, the National League of Cities and the National Association of Counties have supported both pre-disaster mitigation reauthorization and restoring the HMGP formula to 15 percent. We believe that such wide and varied support, with no opposition known, shows the need to reauthorize the pre-disaster mitigation program and to keep the HMGP program in place at the 15 percent level. 3. Hazard Mitigation Grant Program The Administration's budget proposal to eliminate the post-disaster Hazard Mitigation Grant Program (HMGP) in favor of funding a competitive pre-disaster mitigation program is wrong. While Federal costs toward disasters remain a concern, significant commitments must be made toward both pre-disaster and a fully funded post-disaster mitigation in order to lower overall disaster costs in the long run. Last year, Congress changed the formula for post-disaster mitigation grants from 15 percent to 7.5 percent. This change limits the availability of funds for post-disaster mitigation and prevents the lessons learned from disasters from being immediately incorporated into mitigation projects to prevent losses of life and destruction of property. State governments no longer can offer buy-outs or mitigation projects to many disaster victims as a result. The months immediately following disasters provide unique opportunities to efficiently incorporate risk reduction measures in a very cost-effective manner, in many cases lowering the overall cost of the project by leveraging other funding sources including insurance settlements. We appreciate efforts by the Senate and the House to keep the 7.5 percent formula in place in the House and Senate versions of the Department of Homeland Security appropriations. NEMA supports keeping the program in place. As authorizers, we ask that you maintain the program and restore the formula to 15 percent. The HMGP has proven to be a highly effective tool in steering communities toward risk reduction measures, in many cases breaking repetitive loss cycles that have cost other Federal disaster relief programs multiple times. Cost-benefit analysis is currently a requirement for pre-disaster mitigation programs. In a purely competitive grant program, lower income communities, often those most at risk to natural disaster, will not effectively compete with more prosperous cities. Also, disasters graphically and vividly expose the need for and value of mitigation projects. We must not lose these opportunities to initiate projects to enhance our communities and reduce future disaster costs. Damage caused by disasters would go largely unrepaired thereby further impacting the economic and social recovery of particular areas. There are not enough mitigation dollars available to address all of the vulnerabilities that exist in this country. During Hurricane Isabel, 220 homes in the Bell Haven, North Carolina (Beaufort County) that were elevated with HMGP funds after Hurricane Fran in 1996 did not flood, despite significant flooding on the Pungo River. This example shows that HMGP works. Making mitigation funds available only in a pre-disaster competitive environment will set this country's mitigation efforts back by removing the prime motivation factor, the disaster itself. The HMGP change is perhaps one of the most burning issues for emergency managers across the country. At this point we have not been able to quantify which projects were laid aside as a result of the change since HMGP funds for this year were on hold until additional funds were made available through a supplemental to the disaster relief fund. However, the program has literally been cut in half and that significantly reduces mitigation activities after a disaster, when the opportunity is most ripe for participation. Just imagine the opportunities that will be lost in the Mid-Atlantic states in the aftermath of the hurricane because of the formula change. NEMA calls on Congress to maximize the benefits of both HMGP and pre-disaster mitigation. NEMA pre-disaster mitigation, but maintains that HMGP should be retained as a separate and fully funded post- disaster program. We need both. CONCLUSION As we work to implement a new Federal Department of Homeland Security, we must not forget about the all-hazards approach to emergency management and the role it plays in preventing our Nation from losing focus on the daily perils that we face in addition to new threats. Whether it is a flood in Ohio, a hurricane in North Carolina, or tornadoes in Kansas, states need a Federal commitment to recognize that each state and local government has unique disaster mitigation, preparedness, response, and recovery needs that require flexible, predictable, and adequate funding assistance that is coordinated with the state emergency management plan. I thank you for the opportunity to testify on behalf of NEMA and welcome any questions that you might have. Only through a partnership of Federal, state, and local governments, can we prevent the loss of lives and property as a result of all disasters regardless of cause. Thank you for your consideration and partnership. ______ Ohio Infrastructure Impacts for Federal FY 2003 ---------------------------------------------------------------------------------------------------------------- No. of Non-Federal Event applicants Total cost Share (25%) ---------------------------------------------------------------------------------------------------------------- Public Assistant Program DR-1453, Severe winter storm, flooding.......................... 744 $36,552,402.09 $9,138,100.52 DR-1484, Flooding and tornado................................... 253 $12,625,000.00 $3,156,250.00 ----------------------------------------------- Totals........................................................ 997 $49,177,402.09 $12,294,350.52 ---------------------------------------------------------------------------------------------------------------- ---------------------------------------------------------------------------------------------------------------- No. of Non-Federal Event applicants Total IHP cost Share (25%) ---------------------------------------------------------------------------------------------------------------- Individuals and Households Program DR-1444, Severe Storms and tornadoes............................ 726 $564,627.00 $69,217.00 DR-1453, Severe winter storm, flooding.......................... 3,026 2,596,111.00 246,908.00 DR-1478, Severe storms and flooding............................. 2,049 1,918,966.00 123,706.00 DR-1484, Severe storms and flooding............................. 39,684 38,177,945.00 3,588,351.00 ----------------------------------------------- Totals........................................................ 45,485 $43,257,649.00 $4,028,182.00 ---------------------------------------------------------------------------------------------------------------- Ohio Infrastructure Impacts for Federal FY 2003--Continued ---------------------------------------------------------------------------------------------------------------- No. of Non-Federal Event applicants Total cost Share (75%) ---------------------------------------------------------------------------------------------------------------- State Disaster Relief Program November 2002, Tornadoes........................................ 22 1,258,533 $943,899.75 May 2003 flooding............................................... 6 1,119,161 $839,370.56 June 2003 flooding.............................................. 8 1,131,117 848,337.75 July 4, 2003 flooding........................................... 47 2,975,369 2,231,526.79 ----------------------------------------------- Totals........................................................ 83 $6,484,180 $4,863,134.85 ---------------------------------------------------------------------------------------------------------------- [GRAPHIC] [TIFF OMITTED] T2386.199 [GRAPHIC] [TIFF OMITTED] T2386.200 [GRAPHIC] [TIFF OMITTED] T2386.201 [GRAPHIC] [TIFF OMITTED] T2386.202 [GRAPHIC] [TIFF OMITTED] T2386.203 [GRAPHIC] [TIFF OMITTED] T2386.204 [GRAPHIC] [TIFF OMITTED] T2386.205 [GRAPHIC] [TIFF OMITTED] T2386.206 [GRAPHIC] [TIFF OMITTED] T2386.207 [GRAPHIC] [TIFF OMITTED] T2386.208 [GRAPHIC] [TIFF OMITTED] T2386.209 [GRAPHIC] [TIFF OMITTED] T2386.210 [GRAPHIC] [TIFF OMITTED] T2386.211 [GRAPHIC] [TIFF OMITTED] T2386.212 [GRAPHIC] [TIFF OMITTED] T2386.213 [GRAPHIC] [TIFF OMITTED] T2386.214 [GRAPHIC] [TIFF OMITTED] T2386.215 [GRAPHIC] [TIFF OMITTED] T2386.216 [GRAPHIC] [TIFF OMITTED] T2386.217 [GRAPHIC] [TIFF OMITTED] T2386.218 [GRAPHIC] [TIFF OMITTED] T2386.219 [GRAPHIC] [TIFF OMITTED] T2386.220 [GRAPHIC] [TIFF OMITTED] T2386.221 [GRAPHIC] [TIFF OMITTED] T2386.222 [GRAPHIC] [TIFF OMITTED] T2386.223 [GRAPHIC] [TIFF OMITTED] T2386.224 [GRAPHIC] [TIFF OMITTED] T2386.225 [GRAPHIC] [TIFF OMITTED] T2386.226 [GRAPHIC] [TIFF OMITTED] T2386.227 [GRAPHIC] [TIFF OMITTED] T2386.228 [GRAPHIC] [TIFF OMITTED] T2386.229 [GRAPHIC] [TIFF OMITTED] T2386.230 [GRAPHIC] [TIFF OMITTED] T2386.231 National Emergency Management Association (NEMA), Issues and Recommendations for Congress to Consider for Amending the Stafford Act to Better Address Catastrophic Disasters At the request of United States Senator, George Voinovich (OH), the National Emergency Management Association (NEMA) has identified a series of issues and recommendations for Congress to consider for amending the Stafford Act to better address catastrophic disasters, including acts of terrorism. NEMA established a small working group of those entities having experienced terrorist attacks: New York Oklahoma, Virginia, and the city of New York The State of Ohio was also included in the work group as the home State of Senator Voinovich, and as a State that has experienced large disasters in recent years. GENERAL STATEMENT The focus of any amendments to the Stafford Act should be on catastrophic disasters regardless of cause. The impacts of a major hurricane, earthquake or epidemic could result in as catastrophic a disaster as a terrorist act. NEMA believes there should be financial commitments for State and local governments in disaster response and recovery. We are not advocates for increased assistance across the board for those disasters typically addressed through the Stafford Act. We do feel strongly however, that for catastrophic disasters requiring actions above and beyond typical disasters there should be triggers or thresholds established for increased assistance to State and local governments. There must also be statutory authority for the Federal Government to provide increased assistance without delay. issues identified after september 11, 2001 and likely to occur again Disaster response and recovery needs resulting from the terrorist attacks on September 11, 2001 in New York City and at the Pentagon revealed limitations in the type and amount of assistance that could be provided to State and local governments through the Stafford Act. The law and the disaster assistance programs it authorizes had never before been applied in a terrorist incident of this magnitude. Repeatedly, policy decisions on reimbursement had to be determined by FEMA or by Congress, outside the parameters of the Stafford Act. FEMA broadly interpreted its provisions within the Stafford Act, and Congress authorized FEMA to compensate the cities and states for costs that it could not otherwise have funded within the current Stafford Act. The following issues were identified from the September 11 terrorist attacks and will likely occur again in another terrorist attack, or other catastrophic disaster: <bullet> Increased Costs for Security. The Stafford Act lacks provisions for State and local governments to receive reimbursement for certain costs--including extensive additional security across a geographic area which may be significantly broader than the physically impacted disaster site, and security required for a period of time longer due to ongoing terrorist threat. We know that following a terrorist act, there will be a need for increased security at critical infrastructure sites, historical sites, government facilities, along transportation routes, bridges and tunnels, etc. all of which will result in extraordinary costs to State and local governments. Recommendation: The Stafford, Act should include increased security as an eligible cost reimbursement for catastrophic disasters. <bullet> Insurance. The availability of liability insurance coverage for cities and contractors as it relates to debris removal is absolutely vital. The appropriate level of coverage for a terrorist incident is not available on the private market and what is available covers only a fraction of the cost to local government. This issue still hasn't been resolved more than 2 years after September 11, 2001. Recommendation: Congress should provide Federal indemnification for State and local governments (and their agents) for prudent actions (such as debris removal) taken in response to a catastrophic or terrorist disaster. This is especially important in disasters, such as WTC, where there are significant environmental concerns. <bullet> Debris Removal. Currently, debris removal is limited to the impacted area. In New York City, debris including human remains and dust from the collapse of the towers was discovered outside the immediate vicinity of Ground Zero. Recommendation: The removal of any debris such as this, as well as debris that is potentially hazardous to the public should be reimbursed as long as it is a result of the catastrophic event. <bullet> Mass Evacuation. The Stafford Act does not provide for post reimbursement for states and localities outside the declared disaster area. The need for mass evacuations into other cities, counties and states will continue to be necessary in catastrophic events. Recommendation: Entities outside the declared disaster area that mobilize to receive and care for evacuees should be eligible for reimbursement. <bullet> Lost Government Revenue. New York City estimated losses in tax revenue of almost $3B in 2002 and 2003 directly attributable to the attack and independent of the economic slowdown. These losses were due to decreases in city personal income taxes, business taxes and reduced sales tax. In addition, the destruction of property, the virtual closing of Lower Manhattan and the significant effect on travel and tourism had a significant impact on tax revenues. The Stafford Act does not allow FEMA to provide reimbursement for lost tax revenue to local governments. The Community Disaster Loan Program is capped at only $5M--a fraction of the costs from a catastrophic disaster. At a minimum, this arbitrary cap should be eliminated in catastrophic events. Recommendation: Congress should take into consideration the impact on local budgets and establish triggers or thresholds at which Federal disaster assistance is provided for catastrophic events. One approach may be to trigger assistance when catastrophic disaster costs exceed the local budget by more than 1 percent. Non-Federal cost share requirements should be considered as well and perhaps a sliding scale created based on the size of the event and the overall impact on State and local budgets. <bullet> Special designations for certain for-profit organizations within the Stafford Act definition of ``critical facilities''. For- profit entities are not eligible for Stafford Act assistance and certain non-profit facilities are eligible for grants for the reconstruction and repair of damaged facilities. The September 11 attacks disrupted services provided by utilities, transportation, communication, educational and medical care facilities. Congress later appropriated funds to help meet these costs. Recommendation: The Stafford Act should allow, in catastrophic events, the flexibility for special designations to be given to certain for-profit entities that provide government type services for assistance deemed essential. <bullet> Individuals and Households Repair Assistance Program. When The Disaster Mitigation Act of 2000 was signed into law, a provision was inadvertently changed in the bill that lowered the cap on assistance for individuals and households to repair damaged residences. The assistance under the cap severely limits assistance for repair of owner-occupied private residences, utilities, and residential infrastructure damaged by a major disaster to a safe or sanitary living or functioning condition. Repair assistance is used to allow disaster victims to continue living in damaged residences after a disaster and thus minimizing the overall disaster costs, especially rental and transportation assistance, and availability of rental property. Previously, the cap was set at more than, $15,000, but with DMA2K the cap was lowered to $5,000 without any avenues for any additional assistance should other assistance programs fail. Typically the persons who have no other means of assistance are those most highly impacted by this provision. Recommendation: Congress should expeditiously address this error in corrective legislation, so that disaster victims are not limited to $5,000 when no other assistance is available. We suggest calling this assistance ``initial'' and support FEMA's suggested language to increase the cap as appropriate while remaining within the overall $25,000 limit for assistance to individuals. <bullet> The Mortgage and Rental Assistance Program was eliminated in the Disaster Mitigation Act of 2000. Recommendation: Re-instate the Mortgage and Rental Assistance Program under the Stafford Act. <bullet> Long-term Economic and Societal Recovery. The magnitude of destruction caused by catastrophic disasters, the losses to the economy and the psychological impact on individuals and communities requires long-term recovery efforts. In the area of crisis counseling assistance, only individuals from a declared disaster area are eligible to receive counseling services and for a short period of time. In catastrophic disasters there may be a need for assistance to be provided to individuals not only outside the immediate disaster area, but also in other states. The Stafford Act does not currently provide Federal authorities adequate flexibility to coordinate and monitor Federal rebuilding efforts that may be required after catastrophic events. In addition, there is no formalized Federal coordination point to--assist state, and local governments with identifying and accessing all the assistanoe available to them from the Federal Government. A one-stop-shop approach is needed to assist states with long-term recovery. Recommendation: FEMA should be held accountable for coordinating assistance on behalf of all Federal agencies so that State and local governments have a single point of contact for collecting information and resolving issues. Statutory and administrative requirements placed on disaster assistance programs may, at times, delay the delivery of assistance. Congress should provide flexibility for the President or the director of FEMA to waive regulations or extend deadlines for providing assistance in catastrophic situations when economic and societal impacts require broader provisions of assistance and for longer time periods. ADDITIONAL ISSUES TO CONSIDER 1. Re-examine Public Assistance Program eligibility requirements of private nonprofit organizations. 2. Ensure a methodology for FEMA to use to address incremental costs to State and local governments. 3. Clarify agencies' authorities and ensure immediate environmental hazard assessment, monitoring and reporting to emergency responders. __________ Statement of Bud Larson, Associate Director, New York City Office of Management and Budget Good Morning Chairman Voinovich, Senator Carper, our own New York Senator, Senator Clinton, and distinguished Members of the Subcommittee. My name is Bud Larson, and I am the Associate Director of the New York City Office of Management and Budget. My responsibilities include, among others, coordinating and processing all of the FEMA claims by the city of New York, and I am thankful for the opportunity to share the city's experiences in this process over the last 2 years. In particular, I would like to provide you with some insight on how the city and FEMA responded to certain limitations in the Stafford Act. Immediately following the attacks of September 11th, 2001, the President and Congress committed over $20 billion of much needed aid to the city of New York. This aid included a $5 billion Liberty Zone Tax Incentive Package, over $3 billion in Community Development Block Grants for economic development, almost $2 billion to the U.S. Department of Transportation for downtown transit upgrades, and over $8 billion to FEMA for transit improvements, individual and family assistance grants and the public assistance program. Of these, the city of New York is eligible to make direct claims for reimbursements of disaster-related costs only through FEMA's Public Assistance program. The City's claims have totaled approximately $3.5 billion. Overall, FEMA has been remarkably efficient and flexible in reimbursing the city, given the constraints of the Stafford Act. Since the 9/11 terrorist attack was the largest disaster ever in the United Sates, the associated costs borne by the local government was the largest FEMA has ever had to deal with. FEMA recognized very early on in the process that they had entered into new, un-chartered territory, as this disaster was unlike any they had ever responded to, and FEMA officials were willing to work as hard as possible in order to provide the necessary reimbursements to the city of New York. The City has already received almost 100 percent of all claims filed and currently eligible to be reimbursed, excluding the $1 billion insurance fund. A large portion of the balance of Public Assistance funds have been earmarked for transportation improvements for a new transit hub in Lower Manhattan, and will be provided to the appropriate entity when the expenses occur. This success is attributable to the staff at FEMA, the State of New York, all of our City agencies and the assistance of our congressional delegation, including Senator Clinton. While we greatly appreciate the work done by the staff at FEMA in providing the city with appropriate reimbursement, there are a number of limitations in the Stafford Act that did not make this an easy process. If not for congressional action, the city would still not have received the reimbursement necessary to cover the unique expenses a local government incurs when responding to a terrorist attack. In fact, there are some instances where the city will never receive the appropriate reimbursement due to these limitations. First and foremost, due to the extent of the damages and the destruction of the financial center of the Nation, the city and State lost a substantial amount of tax revenue as a direct result of this terrorist attack. The City estimated substantial losses in tax revenue of almost $3 billion in the 2002 and 2003 City fiscal years directly attributable to the attack and independent of the economic slowdown. These losses were due to decreases in City personal income taxes, business taxes and reduced sales taxes. In addition, the actual destruction of property, the closure of Lower Manhattan and the significant effect on travel and tourism to New York in particular, also had devastating affects on our tax revenues. While some have argued that it is impossible to link the loss of these revenues to the terrorist attack, the General Accounting Office issued a report on July 26, 2002 reviewing these estimates and noted that the tax revenue loss estimates for 2002 ``appear to reasonably approximate the impact of the terrorist attacks on tax revenues''. I also want to make it clear that the city did not receive any Federal funds based on the city's experiencing a budget shortfall as a result of these lost tax revenues. Currently the Stafford Act does not allow FEMA to provide any reimbursement for lost tax revenue to local governments. While a Community Disaster Loan Program currently exists, the loan amount is capped at only $5 million not even a fraction of the costs associated to such a large terrorist attack in a major metropolitan city. Since the Stafford Act does not accommodate this very real need for disaster- stricken local governments, the people of the city and State of New York have been forced to shoulder these additional financial burdens caused by an act of war. Another limitation of the Stafford Act is its lack of provisions for local governments to receive reimbursement for unique expenses associated with a terrorist attack. New York City was a direct target as was the Pentagon and the District of Columbia; and as a direct target, the city needed to take action immediately by heightening security in all parts of the city. Prudence demanded that the entire City needed to be shut down, bridges and tunnels into Manhattan needed to be closed, subway lines and railroads needed to be suspended and security at the United Nations and other key locations was immediately heightened. These costs were incurred directly as a result of the city being a terrorist target. However, the Stafford Act does not recognize these expenses as eligible reimbursements since these additional expenses did not occur at the actual site of the ``disaster''. While FEMA worked to interpret the act as broadly as possible, under the narrow confines of the Stafford act, FEMA could not grant reimbursement. It took a special act of Congress to allow FEMA to provide reimbursement to the city of New York for these costs, which would clearly not have been incurred but for the terrorist attacks. After receiving congressional authorization, FEMA responded diligently and effectively in processing these new claims. But the fact remains that in any future terrorist attack there will be significant related costs incurred by local government that will be ineligible for reimbursement under the Stafford Act. Finally, one of the most complex obstacles to full reimbursement under the Stafford Act encountered by the city involved environmental liability as it relates to debris removal. Immediately after the attacks on September 11th, the city responded by deploying police officers, firefighters, EMS workers and other employees to the site for search and rescue. At the same time, the city contacted four construction companies to begin the process of debris removal. These companies acted with a sense of patriotism, and worked without contracts, insurance or indemnity. This response by the municipality and its contractors were immediate and necessary, and both parties took substantial risks. In order to protect against liability for the city and its contractors, the city sought to obtain insurance on the private market, but was able to obtain only $79 million of general liability coverage; and even that coverage came with significant exclusions. The City and its contractors accordingly sought legislation providing for Federal indemnification of these claims, but without success. Finally, as a result of congressional action, FEMA set aside approximately $1 billion for an insurance fund to protect the city and its contractors from claims relating to the debris removal process. While the city and contractors will benefit from this substantial coverage, the amount of coverage is only a fraction of the $12 billion of damages already claimed against the city. The creation of this insurance fund was difficult and complex, and this was aggravated because the Stafford Act provided no facility for its funding. In fact, even after 2 years since the attack and 7 months after additional congressional action, this insurance fund has yet to be created and negotiations between FEMA, the city and its contractors are still ongoing. This is clearly an unfortunate circumstance, and no one local government or contractor should have to deal with. In fact, this experience may cause governments and others to think twice before responding to a terrorist attack. The Federal Government must address this issue, by either enacting Federal indemnification or an insurance plan to protect municipalities and their contractors. While the city's experiences with FEMA have not been without some difficulties--as I just explained--I want to be very clear that this was in no way due to the staff or mission of the agency. I have the utmost respect for the professionalism and diligence of the people at FEMA. It was the constraints in Federal statute that proved to be difficult. I urge you to examine these issues and determine the best course of action, so local governments and taxpayers are protected from the additional financial burdens of a terrorist attack. I thank you for your patience and would be glad to take any questions. ______ Responses by Bud Larson to Additional Questions from Senator Jeffords Question 1a. The GAO report cites $8.6 million that went to the New York Department of Environmental Protection for exterior building cleaning. Who decided that New York would take the lead for this function, how were buildings to be cleaned selected, what precautions were taken to protect the workers conducting this cleaning, pedestrians, and other people in the area of these clean-ups? Response. I, Bud Larson, am not the expert and would defer to New York City Department of Environmental Protection on the following question. The following answer is provided by NYC Deputy Commissioner Chris Ward: Question 1b. Who decided that New York would take the lead for this function? Response. The USEPA and FEMA decided that DEP should retain the contractors for the exterior building cleaning program after DEP proposed the program in a multi-agency meeting that had been convened by the EPA in February 2002. NYC DEP, in coordination with U.S. EPA developed cleaning protocols and it contracted with qualified firms to undertake the necessary cleaning. This program became part of a broader, U.S. EPA-lead, effort to take the necessary steps to rid the downtown area of air quality concerns, which required the cleaning of building interiors. Question 1c. What precautions were taken to protect the workers conducting this cleaning, pedestrians, and other people in the area of these clean ups? Response. All contractors were required to perform cleaning in compliance with USEPA, OSHA, NYSDOL, NYS DEC, NYCDOS, NYCDOH, and NYCDEP regulations, as well as contractual protocols assuring that all necessary precautions were put in place to protect those performing the cleaning, and those in the area. For example, multiple roofs were cleaned simultaneously in order to ensure that one roof waiting for a clean up would not have wind disperse debris from it onto other already cleaned rooftops. The Clean-up Program included low-pressure washing and HEPA vacuuming to remove visible debris. The DEP applied for permits from the NYC DOT to close streets, or lanes of traffic, and sidewalks as necessary to protect pedestrians and others in the area. Work was planned to limit impact on the public and to businesses whenever possible. Some work was only performed on nights and weekends. All workers were required to wear full coveralls, gloves, and a minimum of half-face air purifying respirators equipped with HEPA filters. Question 1d. How were the buildings to be cleaned selected? Response. New York City Department of Environmental Protection field staff with representatives from the NYS Department of Labor and the United States Environmental Protection Agency inspected 1,073 buildings beginning at ground zero and proceeding outward. Buildings where WTC debris was observed were identified for clean up and notices were provided to each building owner. Once the Exterior Cleaning Program was established, buildings where debris had been observed were re-inspected. If debris was still present, the owner was offered participation in the program. Question 2. The GAO report states that NYC was not required to pay the 25% cost share that is normally required of communities that receive Federal disaster assistance. GAO reports that the President capped the spending on this disaster at $20 billion, rather than using the normal process for disaster spending. GAO also reports that the President reduced the amount of Hazard Mitigation Grant Program Funds to 5 percent rather than the standard 15 percent of the amount spent on the disaster. Do you believe that the city ultimately received less or more Federal assistance than they would have if the normal Stafford Act procedures were followed? Response. As discussed in my prepared remarks, much of the costs incurred by the city as a direct result of the disaster were not eligible under normal Stafford rules. Because Congress and the President authorized FEMA to use a portion of the capped funds to pay for these Stafford-ineligible costs, the city ultimately received more FEMA assistance than under normal Stafford Act procedures and rules. The authority to use funds for Stafford-ineligible costs was necessary because the Stafford act was not and is not designed to respond to a terrorist attack, particularly on the scale of September 11. However, because of the $20 billion cap and the prohibition against reimbursing the city for lost revenues, the reimbursement received was still substantially less than the true cost to the city of the disaster. Question 3. The GAO report describes $1.7 to $2 billion of the $4.6 billion in FEMA and DOT funds for which uses had not been determined as of June 2003. Potential projects under consideration were improving access to JFK airport and Long Island, improvements to West Street Route 9A, and a tour bus facility. Have you determined how these funds will be used and if so, what criteria were used to select those projects that will receive funds? Response. To date, $2.85 billion has been allocated of the $4.55 billion in FEMA/DOT funding. The three projects included in this allocation are the replacement of a commuter train from New Jersey to Lower Manhattan (the PATH train), a subway hub on Broadway, and a renovation of the subway station at South Ferry, which was the first subway station ever built in New York City. The criteria are improving access to the area, modernizing its transportation facilities, and improving the experience of using Lower Manhattan's transportation system. <all>