Hardware Requirements and Technical Support

Hardware Requirements

Registry Plus programs are written for the Microsoft^® Windows^® 32-bit environment installed on an Intel^® Pentium^® or Pentium-compatible computer. The minimum hardware requirements are the same as those of the Microsoft Windows operating system used.

Technical Support

For technical support via e-mail, contact cancerinfo@cdc.gov.

State cancer registries are the primary intended users of Registry Plus. CDC helps states set up the software and perform basic customization. Periodic software updates and problem solving are also provided to the extent of available resources. Our support is provided exclusively by telephone and e-mail. CDC is not staffed to provide on-site services, nor can we support hospitals, clinics, laboratories, or other private users.

Some components of Registry Plus—Abstract Plus, for example—are intended for redistribution after customization. A state central registry or other institution redistributing Registry Plus software should provide all support to end users and develop expertise in using the software among its own staff. Other users of Registry Plus software should contract, hire, or develop capability independently to understand and maintain the software applications.

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