VMBIP E-newsletter, November 21, 2008

VMBIP Updates

•	Attached please find the two PowerPoint presentations from the Tuesday, November 18 VMBIP plenary session at the program managers’ meeting.

VMBIP Performance Dashboard 

Note:  Due to system errors at McKesson, further analysis is still needed to validate the accuracy of the shipping metrics.  Any changes that are necessary will be reflected in a future e-newsletter.

WEEKLY PERFORMANCE METRIC SCORECARD

A.
Metric: 80 percent – 3 Day Shipments (Orders without Backorder Lines or Allocated Vaccine Orders)
Week Ending 10-31-08: 55.0 percent
Week Ending 11-07-08: 83.3 percent
Week Ending 11-14-08: 98.3 percent
Weighted Average Last 3 Weeks: 76.4 percent
Explanation:  None

B.
Metric: 100 percent – 5 Day Shipments (Orders without Backorder Lines or Allocated Vaccine Orders)
Week Ending 10-31-08: 86.3 percent   
Week Ending 11-07-08: 95.8 percent
Week Ending 11-14-08: 99.9 percent
Weighted Average Last 3 Weeks: 93.2 percent
Explanation:  None

C1
Metric: 99 percent Order Quality (McKesson Responsibility)
Week Ending 10-31-08: 99.97 percent  
Week Ending 11-07-08: 99.98 percent
Week Ending 11-14-08: 99.95 percent
Weighted Average Last 3 Weeks: 99.97 percent
Explanation:  None

C2
Metric: 99 percent Order Quality (All Responsibility – all error types)
Week Ending 10-31-08: 98.66 percent  
Week Ending 11-07-08: 99.02 percent
Week Ending 11-14-08: 98.66 percent
Weighted Average Last 3 Weeks: 98.79 percent
Explanation:  None

D
Metric: 99.75 percent – Cold Chain Quality
Week Ending 10-31-08: 100 percent   
Week Ending 11-07-08: 100 percent
Week Ending 11-14-08: 100 percent
Weighted Average Last 3 Weeks: 100 percent
Explanation:  None

E
Metric: Vaccine Receipt and Put Away and CDC Transmission
Week Ending 10-31-08: 100 percent   
Week Ending 11-07-08: 100 percent
Week Ending 11-14-08: 100 percent
Weighted Average Last 3 Weeks: 100 percent
Explanation:  None

F
Metric: State Funded PO Transmission
Week Ending 10-31-08: 100 percent   
Week Ending 11-07-08: 100 percent
Week Ending 11-14-08: 100 percent
Weighted Average Last 3 Weeks: 100 percent
Explanation:  None

Vaccines on allocation HIB and FLU; 
Vaccines on manufacturer shortage Merck Hep A
Vaccines placed on backorder during the most recent week: Hep A (46,780 doses) – product received and backorders have been released; MMR (40 doses) – systems issue; TD (1,080 doses) – short dated product is limiting CDC’s ability to purchase desired quantity of product 

Key
A. 
Percent of provider orders shipped within 3 days of McKesson receiving order from CDC; removes all lines of product on backorder (backorders or over-allocation) - an order is defined as all vaccines requested by a provider on a given day; a line (order line) is defined as the individual vaccines that make up the order		

B. 
Percent of provider orders shipped within 5 days of McKesson receiving order from CDC; removes all lines of product on backorder (backorders or over-allocation)	

C1. 
Percent of provider orders delivered with viable vaccine; excludes errors that aren't McKesson's responsibility – Return Reasons: Temp Monitor, non-compliant pack-out, mis-ship, undeliverable/customer not available, or carrier damageC2. Percent of provider orders delivered with viable vaccine; includes all errors for both CDC and McKesson: Return Reasons: see C1 for McKesson responsibility reasons and incorrect address/delivery info, site damaged, expired product, product recall, and other are CDC’s responsibility 

D.  
Percent of provider orders delivered with cold chain maintained – Return Reason: Temp Monitor	

E.  
Percent of CDC replenishment orders McKesson receives into inventory, receives into IT system, and transmits to CDC within 24 (flu) / 48 (other) hrs of delivery by manufacturer	

F.  
Percent of grantee replenishment orders McKesson faxes/e-mails receipt to grantees within 48 hrs of delivery by manufacturer

VMBIP Performance Dashboard – Shipping Metrics by Distribution Center
Weekly Performance Metric Scorecard

Memphis (8578)
A
Metric: 80 percent – 3 Day Shipments (Orders without Backorder Lines or Allocated Vaccine Orders)
Week Ending 10-31-08: 45.5 percent  
Week Ending 11-07-08: 77.7 percent 
Week Ending 11-14-08: 97.8 percent  
Weighted Average Last 3 Weeks: 69.6 percent
Explanation:  None

B.
Metric: 100 percent – 5 Day Shipments (Orders without Backorder Lines or Allocated Vaccine Orders)
Week Ending 10-31-08: 83.5 percent  
Week Ending 11-07-08: 94.4 percent
Week Ending 11-14-08: 99.9 percent  
Weighted Average Last 3 Weeks: 91.3 percent
Explanation:  None

Sacramento (8576)
A
Metric: 80 percent – 3 Day Shipments (Orders without Backorder Lines or Allocated Vaccine Orders)
Week Ending 10-31-08: 99.4 percent
Week Ending 11-07-08: 99.9 percent 
Week Ending 11-14-08: 99.7 percent  
Weighted Average Last 3 Weeks: 99.7 percent
Explanation:  None

B.
Metric: 100 percent – 5 Day Shipments (Orders without Backorder Lines or Allocated Vaccine Orders)
Week Ending 10-31-08: 99.6 percent  
Week Ending 11-07-08: 99.9 percent 
Week Ending 11-14-08: 99.9 percent  
Weighted Average Last 3 Weeks: 99.8 percent
Explanation: None

Key
A. 
Percent of provider orders shipped within 3 days of McKesson receiving order from CDC; removes all lines of product on backorder (backorders or over-allocation) - an order is defined as all vaccines requested by a provider on a given day; a line (order line) is defined as the individual vaccines that make up the order
		
B. 
Percent of provider orders shipped within 5 days of McKesson receiving order from CDC; removes all lines of product on backorder (backorders or over-allocation)

As a reminder, VMBIP related all-grantee messages are posted to the VMBIP website at: http//www.cdc.gov/vaccines/programs/vmbip/documents.htm and previous newsletters are posted at http//www.cdc.gov/vaccines/programs/vmbip/newsletters.htm 

If you have any questions or comments about the contents of this email, please contact Brad Prescott bap3@cdc.gov or Julie Orta jio7@cdc.gov, with a cc to your project officer. 

Brad Prescott
Project Lead
Vaccine Management Business Improvement Project 
Immunization Services Division 
Centers for Disease Control and Prevention
404-639-8796 (direct)
404-639-8627 (fax)
bap3@cdc.gov

This document can be found on the CDC website at:
http://www.cdc.gov/vaccines/programs/vmbip/downloads/newsletters/downloads/newsletters/vmbip-nl-11-21-08.rtf