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HELP
Getting Started
How do I become a new participant?
What features are available as a participant?
How do I become a new site administrator?
What do I do if I have forgotten my login or password?
Who can I contact if I have a problem?
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Participant
How do I register for a course?
How can I search the catalog and calendar without having to register as a participant or as a site administrator?
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Site Administration
What are the functions of a site administrator?
What are the functions of a site facilitator?
What is the difference between an open to the public site and a restricted access site?
How do I register my site for a broadcast?
How do I view or modify a site?
How do I view a list of registered courses at a site?
How do I view list of participants registered at a site?
How do I reserve a seat for a participant?
How do I handle walk-ins?
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Technical
Is this a secure site?
What are the recommended technical specifications?
How do I find out what version my browser is?
What are cookies?
How do I use cookies?
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How do I become a new participant? 
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- Complete information to sign-up as a New Participant; press submit.
Red asterisk (*) denotes a required field.
- A screen will appear for you to type a login name of your choice;
press submit.
- Your temporary password will be sent to your designated e-mail.
- At Temporary Password - Step 1 screen, minimize your screen while checking your email for temporary password; press next.
- Your email will include your login name and a temporary password.
- At Log-in-Step 2 screen, enter your login name and temporary
password located on your email; press submit.
- At Choose Permanent Password-Step 3screen, enter your
permanent password (this password will replace your temporary
password) and confirm your permanent password; press submit.
(Your permanent password must be at least 6 characters
and can be anything you wish, e.g. Disney3)
- The registration process has been completed.
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What features are available to participants?
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Enter the on-line system as a participant by:
- using your designated login name and password.
- select submit
- you are now in the on-line system
- you may search the catalog for courses and resources
- register for courses
- complete course evaluations and exams
- view and print your transcript
- print your continuing education certificate
- search the calendar for satellite broadcasts
- select a downlink site
- register for satellite broadcasts
- complete course evaluations and exams
- view and print your transcript
- print your continuing education certificate
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How do I become a new site administrator?
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- Go to Site Administration, New Administrator.
Press Next at bottom of screen.
- Complete information to sign-up as a Site Administrator; press submit.
Red asterisk (*) denotes a required field.
- Your login as a Site Administrator is now complete.
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Forgotten
Password?
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You can have your password emailed to you by clicking on "Participant Login" or "Administrator Login" and then click on "Forgot your password?"
You can also contact us:
- E-mail at
Please do not send file attachments. All emails with file attachments will be automatically deleted.
- Fax at 404-498-6045
- Phone 1-800-41-TRAIN or 404-639-1292 during business hours, 8:00 AM -
4:00 PM ET. After hours you may leave a voice message and we will
return your call the next business day
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Having
Problems?
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You can reach us by
- E-mail at
Please do not send file attachments. All emails with file attachments will be automatically deleted.
- Fax at 404-498-6045
- Phone 1-800-41-TRAIN or 404-639-1292 during business hours, 8:00 AM -
4:00 PM ET. After hours you may leave
a voice message and we will
return your call the next business day
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How
do I register
for a course? |
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- First you must register as a new participant BEFORE you can register for a
course. Click here to see instructions on How
do I become a new participant?
- Once you have registered as a participant or if you are already a
participant, go to the home page at http://www2a.cdc.gov/TCEOnline/
and click on Participant Login
- After
successfully logging in, click "Search and register" on
the Participant Services page or click Search on the left
side bar.
- Courses that offer Continuing Education credit have a
 icon.
To Register for a Satellite Broadcast
- Click on view calendar for satellite broadcasts
- Select the date range and click on search.
- Scroll down, click on the course title
- This brings up the course description
- Scroll down, click on select a viewing site and register
- Select a state; click on search
- Scroll down until you find a viewing site in your location
- Click register
- This brings up the course description
- Scroll down to select appropriate continuing education credit
- Clicksubmit
To Register for Courses
- Click on view catalog for courses and resources.
- Scroll down to locate a course, click on the title
- Scroll down to select appropriate continuing education credit
- Click submit
To View Resources
- Click on view catalog for courses and resources.
- Scroll down to locate the resource, click on the title
- The description will tell you how to order the resource
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How can I search the catalog and
calendar without having to register as a participant or as a site
administrator?
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- Click on "Search"located on the side bar
- You can either view the catalog, calendar, or both
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What are the functions of a site administrator?
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- To add sites
- To register sites for courses
- To monitor participant registration
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What are the functions of a site facilitator?
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- To coordinate with site technician
- To prepare the site for the satellite broadcast
- To distribute materials, if needed
- To assist participants at the site, as needed
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What is the difference between
a site that is open to the public site
and one that has restricted access?
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- An open site allows registration by anyone; it is open to the general public
- A restricted access site is limited to a designated audience; for
example, a site at a workplace may only allow registration by its
employees.
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How do I register my site for a broadcast?
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- Under Site Administration, New Administrator
(blue box), login as current administrator, press login.
- Click on add a downlink site
- Complete information to register a site; press submit.
Red asterisk (*) denotes a required field.
- Click on register a site for a course.
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How do I view
or modify site?
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- Login as a site administrator
- Click on site administration
- Click on site name
- Click on the checkbox to select the satellite broadcast.
- Press submit
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How do I view all sites for
a specific satellite broadcast?
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- Login as a site administrator
- Click on view all sites for a specific satellite broadcast
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How do I reserve a seat for a participant?
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- Login in as a current administrator
- Click on reserve a seat for a satellite broadcast
- Click YES to the question Do you want to proceed with reserving a seat?
- Select the satellite broadcast in which you would like to reserve a seat.
- Select the site in which you wish to reserve a seat.
- Complete the information on the screen; press submit.
Red asterisk (*) denotes required field.
- If participants want CE credit, they must register as a participant.
Reserving a seat and registering as a participant are two separate
functions.
- You may continue to reserve additional seats
- for the same satellite broadcast
- the same broadcast at a different site, or
- a different satellite broadcast
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How do I view list of participants registered at a site?
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- Login in as a current administrator
- Click site administrator
- Click registered courses by site name you wish to view
- Click participants
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How do I handle walk-ins?
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Encourage
walk-ins to use online registration and evaluation whenever
possible. This online system allows them to login and
complete registration and evaluation after the satellite
broadcast.
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Is this a secure site?
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This site is a secure website that uses encryption to protect your
information. The web server is located at CDC. The login for participants
and site administrators is contained on secure, encrypted pages.
When you go through the secure site messages, you will be given the
option to view or not view these security messages again.
Selecting not to view them again provides you a choice of not going
through these screens each time you login.
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Where do I find my browser version?
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- While in your browser, click on help on your toolbar
- Click on About Internet Explorer
- While in your browser, click on help on your toolbar
- Click on About Communicator
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What are cookies?
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The CDC and ATSDR online system uses cookies, and requires that your browser be
configured to accept them.A cookie is a small piece of information
that a web server adds to your browser's memory. The cookie installed
is completely harmless and is incapable of compromising your system or your
personal privacy in any way. It contains information which represents
your session.Cookies are not stored permanently on your computer, and
disappear when you close your browser.
Your browser is probably already configured to accept cookies. If
not, you will be unable to get pat the login page.
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How do I use cookies?
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 Steps:
- Go to the Edit menu and select Preferences.
- Click on the Advanced heading.
- Ensure boxes shown in Figure 1 under "Advanced" are
- Select "Accept all cookies". (Figure 1)
Figure 1
Steps:
- Go to the Tools menu and select Internet Options.
- Click on the Security tab.
- Click on the Custom Level button.
- Scroll down to the Cookies heading.
- Click on Enable to accept all cookies.(See Figure 2)
Figure 2
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Cookies are just text files. They can't search your hard disk for information or trash your files.
They only record information that you have submitted to Web sites.
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This page last reviewed: February 15, 2005
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