Library

Below are links to publications, research, policies, and other practical tools to help you manage federal public websites. They include examples from other federal agencies and organizations.

Documents and Work Plans (by Federal Web Managers Council)
Glossary and definitions
Job descriptions and staffing resources
Marketing plans and successes
Metadata resources
Publication standards and style guides
Research on Internet use, demographics, and customer expectations
Suggested Reading
Templates
Training resources
Usability resources
Web Management Advisory Council Working Group Documents
Web policies and procedures (from other agencies and governments)
What other governments are doing
Workshop Presentations

Page Updated or Reviewed: January 8, 2009