Task–Focused Templates
and Resources
-
Quick–and–Easy Customer Profile Template and Instructions
(MS Word doc, 54KB, 3 pages, 11/2008)- Customer Profile, Example 1: ConsumerAction.gov
(PDF 55KB, 2 pages, 12/2007, requires Adobe Acrobat Reader)
- Customer Profile, Example 2: FEMA.gov
(PDF 54KB, 2 pages, 12/2007, requires Adobe Acrobat Reader)
- Customer Profile, Example 3: GSA.gov
(PDF 54KB, 2 pages, 4/2008, requires Adobe Acrobat Reader)
- Customer Profile, Example 4: USA.gov
(PDF 308KB, 2 pages, 4/2008, requires Adobe Acrobat Reader)
- Customer Profile, Example 5: Webcontent.gov
(PDF 53KB, 2 pages, 4/2008, requires Adobe Acrobat Reader)
- Customer Profile, Example 1: ConsumerAction.gov
- Metrics Worksheet for Identifying Critical Tasks
(MS Word doc, 70KB, 2 pages, 12/2007)
Page Updated or Reviewed: November 13, 2008