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The success of an office depends upon good leadership. The office leader provides the proper environment for office operations, defines a vision for the office and sets attainable goals, helps enhance staff morale, and provides guidance and direction in times of change. He/she sets the example for human relations and performance in the office. This PDS addresses the leadership aspect of office management.
This Professional Development Series (PDS) includes the Professional Competency Units (PCU) listed below. Click on a unit to see details.
Based on 1/27/00 version of this PDS