Polices and General Information

• Registration
• Registration Process
• Confirmation
• Method of Payment
• Course Hours
• Travel
• Weather Policy
• Substitutions
• Cancellations
• Rescheduling
• Wait Lists
• Special Needs
• Discounts
• Materials
• Certificates
• Admission
• Evaluation
• Program Refund Policy
• Complaint Resolution Policy
• National Registry of CPE Sponsors
• About CPE Credits

Registration

Effective FY-2009, all registrations will be submitted electronically via our web site. Payment will be required at the time of registration.

Confirmation will be sent to you electronically via e-mail once the registration form is completed and payment is received on-line. Credit card will be the preferred method of payment. Students may use a government issued credit card or personal credit.

If you have Special Needs to attend our courses such as Hearing Impairment, Wheelchair access, Special Meal Requirements at our conference, or other concerns please make note of them on your Course Enrollment Registration Form.

Registration Process

1. Complete registration form on line.
2. Select the class and date of training you would like to attend
3. Select Payment using the Pay.gov
4. Submit Form on line.

Confirmation

Confirmation notices are sent via e-mail to students registered. If you do not receive a confirmation notice 3 days after you have submitted your registration and payment form via the on-line system, please contact us immediately.

Course Hours

Unless other wise indicated, course hours are 8:30 a.m. to 4:00 p.m.

Start and ending times vary for conferences and seminars.

Travel

We suggest nonrefundable travel reservations be made after receipt of confirmation letters.

Inclement Weather/Snow Policy>

Classes may be cancelled or dismisses early due to emergency or inclement weather when the federal government instructs employees not to report to work or dismisses them early. Classes missed due to these situations may be made up at a later date

Substitutions

Course enrollment substitutions are acceptable any time up to the course start date. For conference, seminar or workshop substitutes, please advise us at least 5 business days prior to the training event and check in at the registration desk using the last name of the originally registered participant.

Canceled Courses

Should circumstances necessitate the cancellation of training, students will be notified by phone, fax or email by a customer service representative. Notification of course cancellations will also be recorded on the main telephone line at (202) 874-9560. Full tuition refund is given for canceled courses.

Cancellations/Refunds/No Shows /Rescheduling

Students are expected to complete the entire course and should make their travel arrangements accordingly. Failure to attend the entire course may result in not receiving CPEs or a certificate of training for the course.

You may drop a course and receive a full refund if you provide written notice no less than two weeks prior to the course's start date. After that date, you may send a substitute but refunds will not be made.

Waiting Lists

When courses are full, students are automatically enrolled in the next available scheduled date and written notification is provided.

Special Needs

If special aids or services addressed in the Americans with Disabilities Act are required, please inform us upon registration or at least 10 business days in advance of the course, conference, seminar or workshop by contacting the registration department at (202) 874-9560.

Sign-interpretation services are available upon written request. Please indicate sign-interpretation needs upon registration or at least 10 business days in advance.

For conferences, seminars and workshops, vegetarian meals are available upon written request for those with special dietary needs. Please indicate your dietary requirement when registering for training events with meals included or at least 10 business days in advance.

Training Discounts

Training discounts are offered to our valued customers each fiscal year. For example, a special discount will be applied to agencies that schedule more than one on-site class with 20 or more students in each class.

• Also seeTuition Discounts for Annual Conference

Training Materials

Each course includes a student manual, case studies and practical exercises. Student manuals cannot be purchases separately. Training materials for conferences and seminars will be posted on our web site one week prior to the conference or seminar.

Certification

To receive a training certificate for successful completion with continuing professional education credit, you must attend the full course, conference or seminar. Certificates will be sent via an e-mail notification.

Admission

All Treasury courses are open to government employees interested in attending. Course prerequisites have been provided to ensure that students receive the maximum training experience benefit and are strongly recommended.

Evaluation

Your opinion is very important to us. It allows us to revise our educational/training services to better accommodate your needs. Accordingly, we ask that you provide both your positive and negative feedback by either completing the course evaluation forms or contacting us at: (202) 874-9560.

Program Refund Policy

Request for refunds require your written notification by either fax, email or by regular mail to Financial Management Service, Governmentwide Accounting, Agency Accounting Division - Treasury Agency Services, 3700 East West Highway, Room 700E, Hyattsville, Maryland 20782. Our refund policy is as follows: All cancellations are subject to a $50.00 processing fee. Cancellations that are made by you 5 days prior to the course convening date will be charged the full tuition. Enrollees who do not show for course attendance will be charged the full tuition.

Complaint Resolution Policy

In the event that students require assistance in resolving issues, clarifications, and/or complaints pertaining to registration, enrollment, attendance, or payment of course fees, students may call 202-874-9560 or send a fax to 202-874-9629 and address the issue with the Professional Development Divisions' Internal and/or External Training Coordinators. Upon receipt of the student's input, the Internal and/or External Training Coordinators will take the matter for action, conduct research, and respond to the student within 3 working days.

National Registry of CPE Sponsors

The Treasury Agency Services (TAS), Professional Development Division (PD2), is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State Boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN. 37219-2417. Website: NASBA
This link does not constitute endorsement by the Financial Management Service of this Web site or the information, products or services contained therein.

About CPE Credits

Every credible program of professional certification has a mechanism to ensure that certified members remain current. In most cases, this is the Continuing Professional Education Unit (CPE). Individuals need to earn 80 CPE credits every two (2) years to renew/continue their "Certification".

Example Programs that use CPE Requirements: Certified Public Accountant (CPA), Certified Fraud Examiner (CFE), Certified Management Accountant (CMA), Certified Cost Estimator/Analyst (CCE/A), Certified Government Financial Manager (CGFM), Certified Internal Auditor (CIA), Project Management Certification (PMC) and others as appropriate.

The continuing professional education (CPE) requirement exists to increase the professional competence of each member. Members are expected to maintain the high standards of the profession by selecting quality education programs to fulfill their continuing education requirements. Members have a wide latitude in selecting continuing education programs suited to their professional activities.