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Overview: Green Book
Introduction
Chapter 1: Enrollment
Chapter 2: Payment Processing
Chapter 3: Nonreceipt
Chapter 4: Returns
Chapter 5: Reclamations
Chapter 6: Notification of Change
Chapter 7: Collections
Chapter 8: Contacts
Chapter 9: Glossary
All PDF Downloads
This chapter includes addresses and/or phone numbers of ACH contacts. These contacts are provided to handle any problems or questions that you may have concerning ACH payments and collections.(available in PDF format only)
July 2007 Revision (43 kb)