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3.9 OPPORTUNITIES FOR FEDERAL CIVIL SERVICE EMPLOYMENT |
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SAMPLE FEDERAL RESUME |
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Mary LouAnne Jenkins
123 Pearl Street
Rockville, Maryland 12345
Telephone: Daytime (111) 222-3333 / Evenings (444) 555-6666
Email: MaryLou@email.com
SSN: 123-45-6789 |
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PROFESSIONAL OBJECTIVE |
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Equal Employment Specialist, GS-260-12, DD Form 0028 |
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SUMMARY |
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- Over 15 years of professional experience with the public.
- Personable and persuasive in communicating creatively with thousands of customers from all cultures and economic levels.
- Proven skill in persevering to solve customer’s problems.
- Self-motivated and confident in making independent decisions.
- Very well organized and able to meet deadlines.
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PERSONAL INFORMATION |
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Country of Citizenship: United States of America.
Veteran Status: 10 Point Veteran (see attached documentation).
Reinstatement Status: Not Eligible.
Civil Service Status: No prior civil service appointment. |
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WORK EXPERIENCE |
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Equal Employment Opportunity (EEO) Counselor, October 19XX to present
United States Air Force
123 Alameda Avenue
Lowry Air Force Base, Colorado 12345
$29,000 per annum/plus excellent benefits/40 hours per week
Doug Ridenour (999) 989-9898 |
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- Assist employers with equal employment opportunity (EEO) complaints, question and inquiries.
- Supervise a staff of five. Coordinate work schedules, organized work flow, trained new personnel, and served as office manager.
- Orient new employees in personnel procedures and EEO guidelines.
- Instruct military training regarding EEO procedures and activities.
- Counsel military members in their rights and responsibilities concerning on-the-job problems and issues.
- Organize administrative processing of EEO claims, increased the productivity of the EEO section by 45 percent.
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Mary LouAnne Jenkins
page 2 |
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Personnel Director, March 19XX to September 19XX |
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Balvin Corporation
123 Westcliff Street
Council Bluffs, Iowa 12345
$27,000 per annum/40 hours per week
Michelle Owens (123) 456-7890 (contact encouraged) |
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- Resolved wide range of customer problems, applying diplomacy and assertiveness to: personnel actions, salary and payment problems, management decisions, and culture/communication barriers.
- Organized the logistics of speaking engagements and investment seminars: location, catering, seating, lecture, speakers, travel.
- Maintained extensive financial records regarding individual and corporate clients.
- Supervised the personnel office operations. Reviewed personnel files, updated training records, recorded personnel actions and supervised the hiring/firing process.
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Personnel Director, January 19XX to February 19XX |
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ABC Corporation
1234 Jenson Avenue
Minneapolis, Minnesota 54321
$23,000 per annum/40 hours per week
Jerry McMond (333) 567-8900 (contact encouraged) |
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- Supervised 20 personnel clerks in the performance of their duties.
- Developed and administered a new filing system.
- Monitored the office budget and initiated all work orders and purchase
requisitions.
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EDUCATION |
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M.A., Public Relations - University of California, Santa Barbara, 19XX
B.A., Humanities - University of California, Santa Barbara, 19XX
A.A.S., Personnel Management - California Community College, 19XX
High School Diploma - Bellview High School, Bellview, California, 19XX
Additional course work in psychology and business management. Elected to
Phi Delta Kappa academic honor society. Graduated Magna Cum Laude. |
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TRAINING |
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Legalities of EEO, 19XX
EEO Grievance Process Training, 19XX
Total Quality Management Techniques, 19XX
Managing Diversity, 19XX
Personnel Management for Business, 19XX |
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Mary LouAnne Jenkins
page 3 |
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ADDITIONAL SKILLS |
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Fluent in Spanish, French and English
Proficient in Macintosh and IBM Hardware
Efficient in the use of MS Word, WordPerfect and Harvard Graphics
Typing Speed: 85 words per minute |
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MEMBERSHIPS |
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Member of the Air Force Reserve
Member of the Rockville Chamber of Commerce
Elected treasurer of local Civic Association 3-year term
Voted to Board of Directors for Rockville Methodist Church 1-year term
President of PTA 2-years consecutively |
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CERTIFICATE/LICENSURE |
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Certificate for Qualifications for EEO Operations, 19XX |
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HONORS, AWARDS AND SPECIAL ACCOMPLISHMENTS |
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Air Force Achievement Medal, 19XX
Published Management Techniques in Personnel Today Magazine, 19XX
Letter of Appreciation for Outstanding Performance, 19XX |
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