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What Can I Expect From The Taxpayer Advocate Service?


Your assigned Case Advocate will listen to your point of view and will work with you to address your concerns. You can expect the advocate to provide you with:

  • An impartial and independent look at your problem;
  • Timely acknowledgment;
  • The name and phone number of the individual assigned to your case;
  • Updates on progress;
  • Time frames for action;
  • Speedy resolution; and
  • Courteous service.

Page Last Reviewed or Updated: June 18, 2007