Toll-Free Number for e-help Desk |
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The e-help Desk assistors are ready to respond to Enrolled Agents, Reporting Agents, Electronic Return Originators, Certified Public Accountants, Software Developers, and Transmitters with non-account related questions and issues concerning e-products.
The e-help Desk's toll-free number is 1-866-255-0654. The e-help Desk assistors support IRS e-file Individual and Business, EFTPS, CCR, and e-services customers.
Note: Callers who are outside of the 50 U.S. States and/or U.S. Territories should use the International phone number: 1-512-416-7750.
Hours of Operation
Hours of operation for the e-help Desk are:
Core Hours (Non-Peak)
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Days
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Hours
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Monday through Friday
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6:30 A.M.- 6:00 P.M. Central Time
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Expanded Service
January 16, 2009 through April 18, 2009 (Peak)
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Days
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Hours
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| Monday through Friday |
6:30 A.M. - 10:00 P.M. Central Time |
| Saturday |
7:30 A.M. - 4:00 P.M. Central Time |
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Page Last Reviewed or Updated: December 03, 2008
