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Video Help NIHSeniorHealth videos are available in two formats - standard video format, e.g. Windows Media Player (PC) and Quicktime (Mac), or Flash. If the videos won't play properly, install one of the following media players. Use the links below to access your preferred media player.
Windows Media Player for PC: The free media player is available at Microsoft's Download Center. The URL is http://www.windowsmedia.com/download/download.asp. Follow these instructions (we suggest printing these for easy reference):
For Firefox users: After clicking the 'Download Now' button, you will be asked to save this file. Select 'Save File.' The file will have a name similar to wmp11-windowsxp-x86-enu.exe. This file will be saved to your computer's desktop. Find the .exe file on your desktop and double click it to begin the installation. Follow steps #1 through #5 in "For Internet Explorer users" below to complete the installation. For Internet Explorer users: After clicking the 'Download Now' button, you will be asked if you want to run or save the file. Select 'Run.' The media player will download to your computer. This may take up to two hours, depending on the speed of your Internet connection. When the download completes, a window will appear asking you if you want to run this software. To install the downloaded player, click on 'Run.'
Viewing Captions If the video captioning does not appear beneath the video upon playing, you can turn on the captions by following the instructions below.
Apple QuickTime Player for PC: The free player is available at Apple's Web site. The URL is http://www.apple.com/quicktime/download/. Follow these instructions (we suggest printing these for easy reference): If you have Windows XP or Vista, select QuickTime 7.4.1 for Windows XP or Vista. After selecting the version, select 'Free Download Now.' (You do not need to enter an email address to get the download, unless you check the boxes to receive the updates from Apple.) For Firefox users: After clicking 'Download Now' you will be asked if you would like to save this file. Select 'Save File.' The file will have a name similar to QuickTimeInstaller.exe. This file will be saved to your computer's desktop. Find the .exe file on your desktop and double click it to begin the installation. Follow steps #1 through #6 in For Internet Explorer users below to complete the installation. For Internet Explorer users: After clicking 'Download Now' a file download security warning window will appear. Select 'Run' to begin the installation process. After the installation file has downloaded, you will be asked if you want to run the software. Select 'Run.'
Apple QuickTime Player for Mac: The free player is available at Apples Web site. The URL is: http://www.apple.com/quicktime/download/. Follow these instructions (we suggest printing these for easy reference): Select the proper player from the 3 options, which depend on the version of your operating system:
For Firefox users:
For Safari users:
Adobe Flash Player The free player is available at Adobe's Web site. The URL is http://www.adobe.com/shockwave/download/ download.cgi?P1_Prod_Version=ShockwaveFlash. Only a few health topics contain videos in Flash format. If you try to view one of the Flash format videos and do not have the plug-in installed on your computer, you will be prompted to obtain a free download of the software before you view the video. Follow the installation instructions provided on the download screens. |
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