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Health Administration Center

Contact Us

For general questions, contact us via the Inquiry Routing & Information System (IRIS). For specific guidance when using IRIS for your inquiry click here.

For technical problems with the HAC website, please contact hac.webmaster@va.gov (click here for information about email security).

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If you would like to chat live, online with a Customer Service Representative you can do so between the hours of 10:00 A.M. to 6:30 P.M. Eastern Standard Time, Monday - Friday.



CHAMPVA


Contact Method Detail
IRIS: Inquiry Routing & Information System (IRIS)
For specific guidance when using IRIS for your CHAMPVA inquiry click here.
Phone: 1-800-733-8387
Monday-Friday
Fax: 303-331-7804

CHAMPVA Mailing Addresses


For Address
New claims:
less than one year old
VA Health Administration Center
CHAMPVA Claims
PO Box 469064
Denver CO 80246-9064
Questions, reconsiderations and old claims (include reason for delay in filing): VA Health Administration Center
CHAMPVA
PO Box 469063
Denver CO 80246-9063
Appeals: VA Health Administration Center
Appeals
PO Box 460948
Denver CO 80246-0948
Eligibility: CHAMPVA-Eligibility
PO Box 469028
Denver CO 80246-9028

Foreign Medical Program


Contact Method Detail
IRIS: Inquiry Routing & Information System (IRIS)
For specific guidance when using IRIS for your FMP inquiry click here.
Phone: 303-331-7590
Monday-Friday
Fax: 303-331-7803
Mailing Address: VA Health Administration Center
Foreign Medical Program (FMP)
PO Box 469061
Denver CO 80246-9061
USA

Spina Bifida Health Care Program


Contact Method Detail
IRIS: Inquiry Routing & Information System (IRIS)
For specific guidance when using IRIS for your Spina Bifida inquiry click here.
Phone: 1-888-820-1756
Monday-Friday
Fax: 303-331-7807
Mailing Address: VA Health Administration Center
Spina Bifida Healthcare Benefits
PO Box 469065
Denver CO 80246-9065

Children of Women Vietnam Veterans (CWVV)


Contact Method Detail
IRIS: Inquiry Routing & Information System (IRIS)
For specific guidance when using IRIS for your CWVV inquiry click here.
Phone: 1-888-820-1756
Fax: 303-331-7807
Mailing Address: VA Health Administration Center
CWVVV Healthcare Benefits
PO Box 469065
Denver CO 80206-9065

Point of Contact for Small Business


Contact Method Detail
Phone: 303-331-7556
Fax: 720-889-2387
Mailing Address: VA Health Administration Center
A&MM
PO Box 469060
Denver CO 80246-9060