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Caution: DO NOT submit tax related questions below. If you have a tax question that was not answered by checking Tax Topics, Frequently Asked Questions, or Tax Trails, please call our toll-free tax assistance line at 1-800-829-1040 for individual tax questions or 1-800-829-4933 for business tax questions. We will not respond to tax or personal related inquiries submitted to this Help Desk.

Note: If you have questions about suspicious e-mails, check out How to Protect Yourself from Suspicious E-mails or Phishing Schemes.

Caution: If you have installed Spam Blocker software on your personal computer, or you are using Spam Controls provided by your Internet Service Provider, or you have created a “white list” or an approved sender list, please see the IRS Web page, Receiving e-Mails From the Helpdesk, for steps you may need to take.

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Note: Please do not provide any personal identification information such as your name, Taxpayer Identification Number, Social Security Number, or address. For security reasons we cannot answer questions about your account over the Internet (that is, any question where we need your name and social security number to respond).

Generally, e-mails regarding Web site issues submitted to the Help Desk will receive a final or follow-up response within 48 business hours. A follow-up response will be provided if an issue needs additional research.

Hours of operation: Monday - Friday 8:00 a.m. - 8:00 p.m. (Eastern Time)

Page Last Reviewed or Updated: May 02, 2008